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Crossroads Treatment Centers
- Addiction Medicine
- Greenville, SC
About this business
Location details
200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
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Waited over an hour and 20 minutes, two months in a row. At one point there where six people waiting and only two chairs. Computer wasn’t working. Appointment time was 1:10, didn’t see Dr. Until 2:30.
Business response:
Thank you for providing your feedback and letting us know about this issue, Martin. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
It was unusually slow but otherwise was okay
I wasn’t told the Paducah Kentucky location was self-pay only so I wasnt able to make my appointment because I wasn’t aware I planned on using my insurance
Business response:
Thank you for providing your feedback and letting us know about this issue, Brian. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
Crossroads are polite willing to help people in need in a timely fashion also they assist you with mental health issues and set up appointments fast and quick far as medical treatment I always get my prescription on time without any problem
Business response:
Hi, Corey. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
This last experience was awful. I was called last minute to cancel on me because a dr was sick and could only reschedule for a zoom appointment later in the day when I would be at work (I had to call out for this.) For a prescription that runs out the day of my appointment this seems that there should’ve been some urgency to get me in earlier. The dr then forced me out of the meeting while I was getting my video to work. After repeated phone calls the entire appointment took over an hour. The Dr was incredibly rude and unsym... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Katie. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
I've been a patient at crossroads for a while now and everyone I've encountered with has been amazing, they have always treated me with kindness and made me feel like an equal even though I'm a recovering addict..I had an evening appointment this past Friday in the Johnstown, Pa office and seen Dr. Lawless from the minute I walked in his office and sat down he treated me AWFUL, Dr. Lawless was reading over my chart on his computer when he proceeded to question me about my medical assistant through the state, he asked me if i... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Ashley. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
On my last visit the lab tech guy held my mouth swab in his had then turned around and got the other patient in the room mouth swab this was in every way not good as it caused me to get a dirty drug screen and he wrote my BP down wrong on my chart, I want to start putting my swab in my case with my name as I don’t want this to occur again, I didn’t get my 30 days due to this. I hope this does not happen to anyone else .
Business response:
Thank you for providing your feedback and letting us know about this issue, Steven. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
I only got 12 subs prescribed to me when I’m supposed to get 28 of them and all I got was 12 I don’t understand why
Business response:
Thank you for providing your feedback and letting us know about this issue, Hannah. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
15 months of perfect everything and I have to come back in six days because I work now and I can’t have a televize it when the state has extended it for another 90 days that’s ridiculous so now I’m getting convenience and I’m gonna have to call off of work to come to an appointment
Business response:
Thank you for providing your feedback and letting us know about this issue, Erin. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.5 star rating with 19,214 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.