Crossroads Treatment Centers

Halie C. 

on Birdeye

3 years ago

Some people have to be at work by 6am an hour away from the clinic and no one is doing ANYTHING to correct the problem or issues. My fiancé had to miss getting his medicine when he has seizures so this makes it even worse on him when he has to skip his medicine because the line is wrapped around the building. Something needs to be done, and nurse Bailey is not the person for Saturday’s with one hour two people should be working the window. It gets too hot and ridiculous standing in that line listening to everyone whine and m... read more

JENNIFER O. 

on Birdeye

3 years ago

I was told I had two dirty swabs… I have been a patient for almost 10 years and have never once tested dirty. I feel the doctor was not willing to actually hear and listen to my concerns that numerous people even your nursing staff have been saying since the swabs were switched to new ones people tests have been incorrectly showing dirty. Literally the lady in front of me had the same thing happen and obviously if your nurses are seeing a pattern perhaps instead of punishing your long term patients, you would look into your ... read more

ROBERT W. 

on Birdeye

3 years ago

I have to go to a different Psychiatrist because I don’t meet the criteria which I have no idea what specific criteria a person going through the mental problems that I’m going through is supposed to meet so the only thing that Cross Roads is going to take care of is my supplicate shot 

Lisa P. 

on Birdeye

3 years ago

Treated very well 

Dusty H. 

on Birdeye

3 years ago

Well first time I ever had rude staff… I was surprised.. it was 7:55 and lady shut door in my face told me we don’t open til 8… dr came and asked me why I was standing in front of door.. I said they’re closed til 8… it was 8… There is constantly different staff which is not a problem with me… I work and used to go at 7:15am and now they’re not opening til 8 and it’s creating an issue for me.. the woman was rude and was like.. oh well don’t know what to tell you… not til I met with the next lady who told me.. oh you can come ... read more

ZACHARY W. 

on Birdeye

3 years ago

Well usually it’s 100% and everyone is great but last time I after missing a few appointments and having a hard time getting back on track the zoom doctor really treated me like a piece of shit. I work a lot got a good job now and have a hard time making the early appointments. When I rescheduled she basically treated me like I was already a failure and all things considered I’m doing pretty damn good compared to where I was. 

Charles D. 

on Birdeye

3 years ago

The past month to a month and a half the service/ wait time is pretty ridiculous. An hour to hour and a half. Unprofessional. I understand eveuome has a bad day. But not everyday. I’ve been late for work. Yo the point that they’re asking questions that k on do NOT want to answer. I had to leave this morning as I did twice last week. I’m so close to changing my clinic!! 

Sherry D. 

on Birdeye

3 years ago

The doctor did not send in my prescription after seeing her yesterday. This is the 4th time in 9 months of being a patient there! Twice the prescription was never sent in after I traveled to the office and saw the dr on the computer screen and reviewed my meds and then she just never sent it to the pharmacy. One other time the wrong prescription was sent in and the fourth one the prescription was double what I was supposed to take. Which is dangerous. I always make my monthly appointments and would like to have my meds sent ... read more

NATASHA L. 

on Birdeye

3 years ago

I didn’t get to see the case manager that puts your clean drug screens in to pearconnect in order to get the five dollars so please let me have that