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Crossroads Treatment Centers
- Addiction Medicine
- Greenville, SC
About this business
Location details
200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
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One day it's great and the next month you're fighting for an appointment.
Business response:
Thank you for providing your feedback and letting us know about this issue, Crystal. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
It was good,however there appears to be a disconnect in the process of finalizing the M/H ASSESSMENT/ EVALUATION. PLUS I NEED TO SIGN A RELEASE OF INFORMATION FOR THE PAROLE AGENT. PLEASE HELP.
I’ll never go back.
Business response:
Thank you for providing your feedback and letting us know about this issue, Tosha. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
Today 12/31/21 there are 2 nurses and a ridiculously long line. This is completely wrong!! It’s just getting worse and worse every day. They can’t keep nurses here. You have to do better. Better pay, hours, benefits, something. The Director seems to do nothing much. I’ve had several counselors since I started here and every time I get a new one there seem to be problems that occur on my name and there’s nothing I can to about it. They are right and I am wrong. It would be great if there was a Patient Portal so we can see wha... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Sandra. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
If you are gonna allow patients to be late one day you caint pick and choose what days you gonna do it or what patient you will let in after 10 now I have seen several and heard of several patients getting in the building at 1015 1030. It took me prob 5 min to get through to the Danville clinic and by time I got through it was 1002 and was told they are walking out the door as we speak see you Monday and bcuz I didn’t get to get in that day and they are closed sat and Sunday and my medicine gets dropped by 50 mlg but I got... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Tonya. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
Ubtuh6. Hi g try ibg
Business response:
Thank you for providing your feedback and letting us know about this issue, Natalie. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
I always have a pleasant visit at crossroads very good counseling very great dr she is so sweet caring I would recommend this place for anyone. Seeking help in recovery ❤️🩹
Business response:
Hi, Heather. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
I've been to several clinics on methadone matience. This is the worst clinic I ever attended. Much of the staff are very rude. My last day there Nov. 22 2021. I had 130.00 on my account. I have made several calls to corporate and to the clinic. Corporate to this day has not returned my phone calls, despite me leaving several messages. I just spoke with Marissa the director. I asked for an update . She said I just have to wait until Corp contacts them and they will call me. I asked for a time frame they don't have one. She s... read more
Business response:
Thank you for reaching out Shannon. We apologize for the inconvenience, as sometimes claims take time. We will forward this issue to the Billing Dept., Some one will reach out to you to ensure that this issue get resolved. You can also follow up on this inquiry by calling (800) 805-6989 or by speaking with your clinic's Supervisor.
I feel rushed like everyone is in a hurry to get no where
Business response:
Thank you for providing your feedback and letting us know about this issue, Jennifer. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.5 star rating with 19,214 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.