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Crossroads Treatment Centers
- Addiction Medicine
- Greenville, SC
About this business
Location details
200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
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The Doctor Cindy Bakow ignorantly hung up on me during my televisit. She refused to send my prescription to my pharmacy without me calling prior. The same pharmacy that I asked for 3 days for my script to go to. She didn’t want to listen to anything other than to waste my time. Why make me have another visit 3 days after my last one just to tell me to call pharmacy’s to send my prescription, and call that 800 number back. When I called that 800 number for 3 days in a row multiple times a day to have my original prescription ... read more
I couldn’t get an appointment for weeks. The day comes and it get cancelled so I have to wait another week. I have been in a program for over a year and followed all the rules but ran out of medication so I really needed to get into a program as fast as I could. Now I’m laying in bed sick and miserable waiting for a maybe. It’s really no wonder why people just get it off the streets, there is less hassle, judgement, and it’s cheaper.
Business response:
Thank you for providing your feedback and letting us know about this issue, James. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
The doctor wasn’t there during my appointment so they told everyone to take our tests and leave and they would send our scripts over that day. It’s now been 3 days later and they haven’t sent it yet. I got my notification for my next month appointment but still no script this month. I called and they said the doc will send it soon but they haven’t at all. Idk what the hell they are doing over there but usually it’s sent right away.
Business response:
Thank you for providing your feedback and letting us know about this issue, Francis. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Well I never got my script and of course you can’t get any extra to hold you over like normal medication. Now I’m driving around like a nut while with drawling trying to fill it and it’s unexceptionable. I shouldn’t even be driving let alone going through hell and back for a prescription and yuz wonder why people relapse.
Business response:
Thank you for providing your feedback and letting us know about this issue, Christopher. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
This place is horrible. The pharmacy is literally the nicest part about it. The counselors are very awkward and it almost seems like they are playing “pretend counselor” They claim to have a treatment plan (which literally nobody who ert
Business response:
Thank you for providing your feedback and letting us know about this issue, Josue. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
They don’t have enough dosing nurses. I have been having to wait over an hour everyday and quite literally having to speed home to get my kids to school on time.
Business response:
Thank you for providing your feedback and letting us know about this issue, Erika. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
It’s hard for me to come every 2 woks especially in cold on bud. I always got a full month prescription. I don’t understand.
Business response:
Hi Nicole, thank you for submitting your review with us. We'll be happy to assist you with your inquiry. You can contact our patient liaison in the 'CONTACT US' section of our website. Or you can reach out to our patient engagement center at 800-805-6989. Thank you again!
The new security who chooses to lock the doors at 9:56am and at times has been earlier has certainly hurt my chances at sobriety some days especially when my work break is the only chance i have to come dose and the clinic isn’t closing until 10am. But when Robo the cop is closing the doors 4/5minutes before 10am it makes it impossible for me to dose. I arrive at 9:57 and 9:58 and have never had this issue until Robo started working at this clinic. please fix this issue. i can’t keep missing my dose because of this new secur... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Hanna. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Feel like urine tests could be getting mixed up
Business response:
Thank you for providing your feedback and letting us know about this issue, Gary. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.5 star rating with 19,214 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.