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Crossroads Treatment Centers
- Addiction Medicine
- Greenville, SC
About this business
Location details
200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
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i go to mckeesport office my appt was rescheduled to altoona telemedicine bc of this, well i sat in the virtual waiting room for 2 hours exactly and when i finally had my appt the doctor was extremely rude to me!
Business response:
Thank you for providing your feedback and letting us know about this issue, Cassandra. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Do they accept healthy connection medicaid if not ,a payment plan for medicine
Business response:
Hi Lonna. We'll be happy to assist you with your inquiry. You can contact our patient liaison at 864-448-0705. Or you can reach out to our patient engagement center 24hrs at 800-805-6989. Thank you again!
I had submitted a bad review last month due to poor practices from the front desk associate. I was happy to hear back and that they actually followed up on how they can improve. So a shitty experience turned into a learning experinece which is what I wanted. This place saved me 3 years ago, without the treatment who knows where i would be. Everyone wants to talk down on ppl that seek treatment so it's "damned if you do damned if you don't" situation. I can honestly say crossroads will help you get into recovery and stay ther... read more
Business response:
Hi, Melissa. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Now that I’ve been there a couple times, started a routine, and got to know the whole staff, I really enjoy going. Everyone there knows me by my first name and I never stay there longer than a half an hour. My only complaint, I rather do urine screens then mouth swabs for my drug test because the Mouth swabs just take forever!!
Been waiting for reimbursement for 5 years send my money
Business response:
Thank you for reaching out Nolan. We apologize for the inconvenience, as sometimes claims take time. We will forward this issue to the Billing Dept., Some one will reach out to you to ensure that this issue get resolved. You can also follow up on this inquiry by calling (800) 805-6989 or by speaking with your clinic's Supervisor.
I love everybody that works there always have , they actually seem to care, but it’s just not fair for some people to smoke pot and get more take homes then somebody who is completely clean, then I got 11 one week thought I was finally getting two weeks since most people get them with covid take homes, I just don’t think it’s fair I even had to dig out my only 20 dollars for a bag because my box wasnt big enough then to go back ans get 6 I should’ve got my money back for the bag then because that was their mess up but I done... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Chelsie. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
I have been attending crossroads since October 2020. I did love it in the beginning and I had a counselor named Tara who went above and beyond for me and my recovery as well as my family. Now ever since there is no counselors anymore I do not get the help I need when it comes to talking to a counselor one-on-one whether it's once a week or every other week. I think this program has gone downhill since a year ago and I'm not liking it.. they need to hire new counselors already and maybe it would be better to hire counselors t... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Lindsey Frusco. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
The doctor I seen this time was extremely through and wasn’t as dismissive as the other doctor I was seeing there.
Every visit takes WAY TO LONG to see the Dr.I don’t like that I have to get a money order, why can’t we do cash or card? Need more Doctors to see the patients
Business response:
Thank you for providing your feedback and letting us know about this issue, Floyd. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.5 star rating with 19,213 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.