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Crossroads Treatment Centers
- Addiction Medicine
- Greenville, SC
About this business
Location details
200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
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My office experience couldn’t be better. I have a huge complaint about the fact that there is no way to get I touch with the office from home. I wanted to know the time of my appointment and there was no way to call in I discovered. Actually, the 800 listed has options that make no sense, it doesn’t even seem like it is Crossroads. It was giving me options for a bunch of states, but non of them were Pennsylvania??? It was baffling!! I told the staff. I really hope this is fixed fast because it’s awful!!!!! What if someone i... read more
Business response:
Greetings, Thank you for contacting Crossroads. If this is an urgent inquiry, please call 800-805-6989 to speak with a patient engagement specialist. Again, thank you for reaching out.
Dr. Shubert is and always has been AMAZING. As well as the counselors although they’ve switched often. They’ve always been thorough and compassionate as well as motivating. The only reason it is not 5 stars is because the new receptionist/ desk woman ( Harrisonburg Virginia ). She has always been a little on the not friendly side. But I settled it was just her demeanor as she was never rude or unprofessional. Yesterday a gentleman came in, and walked back out. He missed his appointment and tried to do walk-in which everyone ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Ashton. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
The time back at the dosing window is ridiculous, we should not have to wait 45 to 50 minutes.
Business response:
Thank you for providing your feedback and letting us know about this issue, Rhonda. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
I haven’t had any problem so far untilll Sunday October 24 I was suppose to see the doctor on zoom and he came on for a second then he disappeared so I wasn’t able to get my meds two weeks ago ☹️
Business response:
Thank you for providing your feedback and letting us know about this issue, Kathleen. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
It’s too much to even think about but I am going to be going somewhere else that place has changed for the worst and I can’t handle it it’s putting too much stress on me and I take this serious and I’ve worked too hard to stay clean and got my levels taken from a six to a one I’m not happy
Business response:
Thank you for providing your feedback and letting us know about this issue, Crystal. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
NOT EVEN 1 STAR.. EXTREMELY STRESSFUL JUST LISTENING TO CLIENTS COMPLAIN ABOUT THE ANXIETY OF NOT RECEIVING COMPASSIONATE AND SUFFICIENT MEDICAL ATTENTION AS DESERVED JUST OBSERVING THE DRAINING EMOTION OF SUCH DISDAIN LITERALLY MAKES MY MIND AND BODY OFF BALANCE AND CRYSTALLIZED IN THE SLUDGE OF Bureaucratic and administrative Bullshit. NOT GOOD AT ALL. some go the miles of processed thought to solve problems but the problems that arise more frequently than not a retarded ass bitch could solve from a life threatening com... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Hakim. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Am able to be human again because of places like this. Big pharma should pay for what they did to me and my life. Just like nicotine companies pay for the cure so do the pain medication people
That lady was so rude to me she made me feel like a child she was yelling at me she was talking over me she told me to shut up that I was talking over her when i couldn’t really hear her an I told her that Multiple times she made me feel so little from her actions she was so so nasty
Business response:
Thank you for providing your feedback and letting us know about this issue, Tynnetta. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
I was arrested at the beginning of October which resulted in my prescription being destroyed at the jail and when I called to have them replaced I was given a new appointment however I had got the time wrong and when I showed up to your office in the afternoon you had closed that day at noon so I missed my appointment and called back for another appointment to which they told me I couldn’t get in for over a week later so I was left with no medicine for over 2 1/2 weeks which resulted in me relapsing
Business response:
Good Afternoon, Thank you for contacting Crossroads. We will contact you shortly. If this is an urgent inquiry, please call 800-805-6989 to speak with a patient engagement specialist. Again, thank you for reaching out.
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.5 star rating with 19,213 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.