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Crossroads Treatment Centers
- Addiction Medicine
- Greenville, SC
About this business
Location details
200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
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I will forever go to meadville. The Erie office is absolutely terrible and needs a new front office person. That guy is incredibly rude. But meadville people should all get a raise!!!! Well don’t meadville staff and doctors thank you for making my apt quick and painless.
Everyone was nice but I’ve been in treatment for 8 yrs and was just looking for a Dr closer to home. Crossroads wanted me to start over! I’m not giving up ALL my clean time for nobody! Will not ever be back!
Business response:
Hi Timberly, thank you for submitting your review with us. We'll be happy to assist you with your inquiry. You can contact our patient liaison at (864)448-0705. Thank you again!
Being accused of using a substance that I’ve NEVER used . I was bumped down from monthly to biweekly over a false positive. I am not happy about it at all
Business response:
Thank you for providing your feedback and letting us know about this issue, Ashley. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
My counselor is great but administration is lousy, I paid a whole month in advance due to an incorrect insurance number, but it was rectified immediately 10 months ago and I’m still waiting for my refund . It seams that you decided to use it to pay my monthly deductible without my consent. That decision was for me to make and not the institution
Business response:
Thank you for providing your feedback and letting us know about this issue, Angel. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
I sat in the waiting room for almost 2 hrs before I seen the doctor. I’m a monthly patient now, but last 2 appointments, had to come back in 20 days, because I work til 6 pm and I was told doctor won’t be there that late a month from now.
Business response:
Thank you for providing your feedback and letting us know about this issue, Ronald. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
I was scheduled to get my sublocade shot and waited for over 2 hours to be seen. Once I was seen, I was told they didn’t have a shot for me and that I would have to be prescribed suboxone strips instead. The whole purpose of my appointment was to get my sublocade shot which they were aware of when the appointment was made so I don’t understand how the shot never got ordered. Now I have to wait two weeks to get the shot.
Business response:
Thank you for providing your feedback and letting us know about this issue, Margot. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
I have been in the program for awhile and I never thought I would be turned away. You took the mighty dollar over my well-being I never would have thought
Business response:
Thank you for providing your feedback and letting us know about this issue, Eugene. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
Terrible. Had me worrying for 2 whole days about getting my medication thru no fault of my own You all said my insurance was inactive but it was not
Business response:
Thank you for providing your feedback and letting us know about this issue, Eugene. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
They wouldn’t take me 10 mins late so I re scheduled and on the zoom link for An hour then was hung up on.
Business response:
Thank you for providing your feedback and letting us know about this issue, Danielle. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.5 star rating with 19,213 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.