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Crossroads Treatment Centers
- Addiction Medicine
- Greenville, SC
About this business
Location details
200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
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I scheduled my first call and they called twenty minutes past the time. We rescheduled for the next day and I never received a call. I am still waiting on my first consultation call. It is hard enough to seek the courage to get help but frustrating when you are treated like a number. I hope this is an aberration and not the normal way you help potential clients.
Business response:
Thank you for providing your feedback and letting us know about this issue, Randolph Wilson . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
Great the owner and founder and the people that run crossroads have spent years treating people with addiction to the pain medication that’s what got us all here mainly I know they went to school and did their homework and it’s helped a lot us and I’m grateful I had nothing else to try to get my life back livable when I came to crossroads and I have been able to do things I haven’t done in 15 years I’ve had 7 good years thank you so much
I really don’t know if this is the best time for me to make any comments I’m going to stand behind crossroads it gave me my life back but the amount they pay the dosing nurses needs to be more they work there long enough to find a good paying job then they are gone it leaves us with 2 to 3 nurses and it takes over an hour to get in there and out this has went on all 7 years I’ve been coming it’s the only I mean only flaw the place has
Business response:
Thank you for providing your feedback and letting us know about this issue, William "patrick" Richardson . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. We would like to address this concern. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
I have been going to the same place since June 2017, there have been a few occasions when I really needed a telavisit,and it was like sheer hell trying to get anyone to be able to accommodate my request, meanwhile as they needed us to do our appointments from home that was all great,but if we have an emergency and need to do a phone /video ,they gotta get permission? Then want to schedule you for an appointment in the office,halfway across the country, then on another instance, I called in to reschedule an appointment ( in o... read more
Business response:
Hi Stacy , thank you for submitting your review with us. We noticed that you gave us a three star rating and were wondering if you can give us any feedback to help us improve. You can email your response or contact our patient liaison at 864-626-4220. Thank you again!
they order a month worth of meds and only give you a weeks worth, they keep the rest and give your meds to other patients which is a felony. If your insurance covers it they still want your bank info.
Business response:
Thank you for providing your feedback and letting us know about this issue, Nathanial Langhoff . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. We will contact you shortly to address this concern.
Dr David Byers was very condescending and rude. He did not listen to my concerns and dismissed me as soon as he could.
Business response:
Thank you for providing your feedback and letting us know about this issue, Danielle Palermo . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
It took me four days to get my medication and I'm using Cigna plus paying cash money. The doctor sent in by prescription two times wrong. The receptionist at Crossroads are non-professional and behave like they're in the ghetto.
Business response:
Thank you for providing your feedback and letting us know about this issue, Roberto Valdez . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
I have 3 kids 11,5,&newborn $ half people didn’t have mask on there was no disinfectant anywhere around nor in the bathrooms and then there was a close contact between everyone and I was told I have to come in every month and which is ridiculous I have been in the program for a very long time there’s no need for my children to be at risk for coronavirus because no one social distancing at a doctors office people sneezing coughing no tissue around and the nurses are just very inconsiderate
Business response:
Thank you for providing your feedback and letting us know about this issue, Kristyna Wright . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
they r understanding
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.5 star rating with 19,206 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.