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Crossroads Treatment Centers
- Addiction Medicine
- Greenville, SC
About this business
Location details
200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
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This place is complete bullshit.
Business response:
Good Afternoon, Thank you for contacting Crossroads. We will contact you shortly. If this is an urgent inquiry, please call 800-805-6989 to speak with a patient engagement specialist. Again, thank you for reaching out.
The doctors just rude as fuck
Business response:
Thank you for providing your feedback and letting us know about this issue, Ashley Schwalm . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. We are going to look into this concern. If you need assistance please call 1-800-805-6989.
The LaGrange location continues to deteriorate. Wait times continue to increase with flags becoming more frequent to sign or re sign something already signed bout was misplaced. You now wait in the lobby till the counselor comes for you and that can be 5 to 35 minutes. Literally! Desperately want off and out and not just because of these issues but because 400$ a month is killing our budget. Thanks.
Business response:
Thank you for providing your feedback and letting us know about this issue, Terry Cooper . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. We are going to look into this concern. Please contact patient liaison through our website and we'd be happy to assist you. if you need immediate assistance please call 1-800-805-6989.
Got to talk y the Dr instead of zoom did not work out on that but he called me and that was finee
I lost both grandparents had to go down south came back to check on my son before I had to leave an still couldn’t get a soon enough appt considering my circumstances
Business response:
Hello Robyn Scott. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact us with any questions or concerns by calling (800) 805-6989, and we'd be happy to assist you. You can also contact our patient liaison by email on our website where you can provide contact information. Then we can reach out to you to address your concerns.
I have relapsed and instead of questions into what is going on with me. I have been totally abandoned. I don’t have a counselor. There is a person that calls me. By the way since I relapsed there has been no contact!! About the only thing noticeable that happened was they started me over on my take homes. So the punishment phase is still on track. But the counseling and communication have left totally!!
Business response:
Hello Robert Huff. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact us with any questions or concerns by calling (800) 805-6989, and we'd be happy to assist you. You can also contact our patient liaison by email on our website where you can provide contact information. Then we can reach out to you to address your concerns.
I have been a patient at Crossroads in Denver for 4 years now. It has been gradually getting worse for years now. I JUST FINALLY got to phase 1 although I have earned and SHOULD be phase 3 now. My counselor made a mistake for 10 straight weeks by not phasing me up and actually lied to the rest of staff so they wouldn't vote to phase me up. Instead of admitting she made a mistake and apologizing to me for costing me 2 months of my life and the chance to see my son's this summer for the first time in 7yrs she dumped me as a cl... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Suzanne Hayes . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. We are going to look into this concern. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
I have clean drug screens and am doing therapy biweekly but because the last verification was for March and not April I was only given a 2 week script and have to come into the office next appointment instead of a televisit. When I called the 800 number I was told that my therapy verification was for 2 weeks ago and it was marked that my next appointment was on 4/12 (the day before my televisit) and they didn't receive verification of that visit. I understand this is a two part program and I do both parts. I have been seeing... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Crystal Broadwater . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. We are going to look into this concern. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
The wait to see the doctor was over an hour and a half past my appointment time, which was an excruciating wait in a packed waiting room! Only to then find out one of the people in the waiting room wasn’t wearing a mask and had just tested positive for COVID. Not only am I immune compromised but I am also 34 weeks pregnant. So I was less than impressed as I’m sure were the other 15+ people in the waiting room.
Business response:
Thank you for providing your feedback and letting us know about this issue, Shanna Eckenroad . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.5 star rating with 19,207 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.