Crossroads Treatment Centers

Curtis G. 

on Birdeye

4 years ago

I think you need somebody to help us a lot more with insurance., like helping pay for medicine it’s easy for the people with Medicare and there state insurance because it’s free what about the people that works and needs help with this every time I ask somebody for help in this situation they try and put it off on somebody else I would definitely like to know what y’all can do to help us on this problem 

BRITTANY F. 

on Birdeye

4 years ago

I was treated unfairly & feel like not treated equally. Only treated like a “patient”, don’t feel like I’m actually cared for. 

REBECCA T. 

on Birdeye

4 years ago

I have been trying to get my therapist to fax my paper to the office to get out on monthly and it was so frustrating because it kept happening the paper was disappearing so the last time I went I told the women and she took care of it found my paperwork and got me back on monthly 

Louis S. 

on Birdeye

4 years ago

Most of the staff are very friendly and compassionate, but I find some of the policies to be unethical and not conducive to sustained harm reduction/recovery. Two examples: 1. If you spill your dose, and the nurse sees it, and you have not taken any, you cannot get re-dosed. In my 20 years and 5 clinics in 4 states, I have never seen this policy. Example 2. If a client is pending approval for Medicaid and cannot a afford to pay cash daily, they cannot receive their daily dose, or they are put on administrative detox. Again, ... read more

THOMAS V. 

on Birdeye

4 years ago

I had to wait 10 days after I was supposed time in outa meds and I went to my appointment today and I was told after an hour I was discharged at the last appointment and i was not told that.... I was told if I couldn't get iiff my prescribed Benzo of 35+ years of being on it is be discharged within a month well nobody said anything else and now I am sicker than ever qmd they didn't give me no meds to when with or nothing leaving me to have to break the law and go on the street to buy drugs and risk my freedom and my life cau... read more

PAUL F. 

on Birdeye

4 years ago

The paper should be done via Email prior to your visit. 

KASSIE R. 

on Birdeye

4 years ago

The staff was friendly, however the provider I saw Dr.David Breyer in the Connellsville office was not very informative or friendly. He basically treated me like I was just another addict and questions regarding my drug use/history were not asked. He seemed annoyed when I asked questions and I was not even advised on how or when to take the MAT medication prescribed. I left feeling bad about myself instead of leaving feeling proud to finally take charge of my life. I will not be returning to that office and hope the Dr I see... read more

RYAN K. 

on Birdeye

4 years ago

I waited four hours on zoom waiting for a doctor to come on. They also keep switching doctors and I don't appreciate it. I have to retell my life story every doctor, which is not something I want to rehash 

Gilbert F. 

on Birdeye

4 years ago

It’s not good that place seems like it’s really going down hill the councilors don’t care and only look at us as a paycheck Kim is a snob who walks around with her nose in the air looking down as if she’s too good don’t know why she would work at a place like that with that attitude !!!