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Crossroads Treatment Centers
- Addiction Medicine
- Greenville, SC
About this business
Location details
200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
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I’ve been a part of the program for over a year and still they make me come every two weeks.
Business response:
Thank you for providing your feedback and letting us know about this issue, Giavanna Smarra . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705 or by email on our website, and we'd be happy to assist you.
The people who work the switchboard need to be bettter educated about the kinds of insurance you all take. Me and my friend both have United healthcare and was both told our insurance would pay for our office visit but hers was thru yen care that she got for free because she draws food stamps and qualified for state help. Mine was through Medicare that I receive with my social security disability and pay $130 a month for. Hers paid for the visit but mine did not. When I called the switchboard I had to explain to them the dif... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Crystal Mason . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison by email on our website, and we'd be happy to assist you.
The doctor I seen was amazing !! The lady doing drug test needs her job reviewed!!!! Taught how to preform a drug test!!! No gloves worn dipped in pee for 2 seconds and marked as failed!!! Been clean for 12 years never had a problem!!! Because I don’t touch anything other then my meds!!!!Left office bought a 14 panel drug test at Walgreens and the only thing I filed for was bup my medication!!!! Not ok at all thank god the doctor was amazing!!!! I was devastated and asked over and over to Retest or show me the test neithe... read more
Firstly, id like to begin be stating that I believe I am a responsible patient and take my recovery seriously. I never fail drug tests and never miss appointments (until i got sick over the last 2 weeks) and never, ever miss therapy. I have always been on monthly for nearly a year at least until they told me it was appearing that i wasn't attending therapy, which i have religiously. i've been in D&A therapy for at least half a decade straight. Prior to transferring to ARS I was doing D&A therapy for at least 5 yrs before as ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Emaly Minerd . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420 or by email on our website, and we'd be happy to assist you.
I was in the clinic for over an hour for a 15 minute visit
Business response:
Thank you for providing your feedback and letting us know about this issue, Mark Head . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison through our website or if you need immediate assistance please call 1-800-805-6989.
I was very disappointed the i have strived for over a year to be clean and i have stayed clean and now a doctor is trying to tell me i had something in my system and i know for a fact i didn’t and it really upsets me this happened!!
Business response:
Thank you for providing your feedback and letting us know about this issue, Amy Lowry . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. You can reach out to us at 1-800-805-6989.
Well my app was yesterday they gave me the wrong address we drove around for 2 hours set fr 2 /430 my app was at415 we were 15 mins late but when we got there they were closed and said dr had to leave early also said they called my ph but never did went bk today and he refused to see me bec it was 30 mins til closing and there were 4 ahead but I tried to explain and told them I really need to see someone today was. Having extremely hard day the 2 nurses. Even tried to get him to and they apologized for the his behavior if he... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Heather Counts . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
I never get a text regarding my next appointment so it caused me to miss appointments
Business response:
Thank you for providing your feedback and letting us know about this issue, Donna Atherton . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
Great staff
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.5 star rating with 19,207 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.