Crossroads Treatment Centers

Rex Hall I. 

on Birdeye

4 years ago

Well my app was yesterday they gave me the wrong address we drove around for 2 hours set fr 2 /430 my app was at415 we were 15 mins late but when we got there they were closed and said dr had to leave early also said they called my ph but never did went bk today and he refused to see me bec it was 30 mins til closing and there were 4 ahead but I tried to explain and told them I really need to see someone today was. Having extremely hard day the 2 nurses. Even tried to get him to and they apologized for the his behavior if he... read more

DONNA A. 

on Birdeye

4 years ago

I never get a text regarding my next appointment so it caused me to miss appointments 

MARK M. 

on Birdeye

4 years ago

Great staff 

SUSAN M. 

on Birdeye

4 years ago

The appointment with the doctor was great but when I show up on time and sum1 comes in after me and is an hour late the individual should NOT b takin b4 me they should have 2 wait until those that r signed in b4 see the doctor!! Its ridiculous sum1 being an hour late is takin b4 me that's on time 

sharell p. 

on Birdeye

4 years ago

They Forgot to schedule me from my last visit so I had to do a zoom with a different doctor and now I have to go to norristown office next week. Didn’t want to see a different doctor bc me and my normal doctor have a good relationship I really like him 

ERIC P. 

on Birdeye

4 years ago

Still don’t take working people insurance .taking 2+ hours for visit. Now closed on Friday. Should open on Saturday for working people ONLY. Now that the visits are so long it’s costing me a days pay on top of the $375.00 and meds. Now that the non-workers get everything free they are selling there meds cheaper than I pay in the pharmacy. I don’t think anyone really thought that through. I’ve been approached twice at the pharmacy with people trying to sell me there’s cheaper than the drug store. I’m not going to lie I’ve bee... read more

Joni B. 

on Birdeye

4 years ago

So very sad to hear of Dr. William Dundore's leaving. You finally get a great doctor who knows you and trusts you. I think your new changes with your doctor's are ridiculous! 

Michele B. 

on Birdeye

4 years ago

Fast appointment. But my insurance won’t pay for my lab work each month because they say that billing department doesn’t send documentation that justifies medical necessity of the swab , even though it is required of the patient and the prescription can not be dispensed without the lab work . This has been going on for the entire 2 years I’ve been going to this facility. 

Jessica S. 

on Birdeye

4 years ago

They used to care about your recovery no it seems to be all about the money 1 counsoler has one rule and it seems that all the other ones have different ones. It should be the same for everybody. Or if you get puns hide for somthing they should no how long the phase down is not give u one time frame then change it when it’s about time to phase back up. I’ve been apart of crossroads for almost 3 yrs and the ppl are not the same as they used to be when I first started. Would like to see it go back to ppl who really care