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Crossroads Treatment Centers
- Addiction Medicine
- Greenville, SC
About this business
Location details
200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
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Business response:
Good Afternoon, Thank you for contacting Crossroads Treatment Centers. We will contact you shortly. If this is an urgent inquiry, please call 800-805-6989 to speak with a patient engagement specialist. Again, thank you for reaching out.
Time they don’t care what you have to do or go they take there time and the say you only see counselor once a month on phase 4 wrong I see him like 4 or more then the people who bring me is a medical van they don’t want to sit there all I can say is if you can’t be late for work or something important they don’t care so plan accordingly
Business response:
Thank you for providing your feedback and letting us know about this issue, Issac Pierce . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
Dr.lawless I thought was a bit unprofessional about some things. As far as my treatment with him what I am there to see him for was great. But I am a big guy I’ve had overweight issues my whole like and my blood pressure is high I do take medication for it and it has helped. All he did was complain how big I was and how much I weighed. It was very unprofessional they way he was carrying out his point that I was fat. He told me he’s a. Family doctor as well I just hope he don’t hurt someone feelings one day that can’t handle... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Corey Brosch . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
They canceled my appointment for no reason . Now I have to wait another day and not have enough medicine
Business response:
Thank you for providing your feedback and letting us know about this issue, Daniel Wood . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420 and we'd be happy to assist you.
My counselor Mrs Kathy Oakley does an amazing job with me and her MANY other clients — as you know eacc counselor has a hefty load of clients and she definitely tries to touch base with all of us ! I am grateful — THE 1 THING THAT IS NO GOOD IS ........ not being able to charge AT LEAST ONE DAY !!!! I understand why the Corp is doing this, as for these rough times we are going through they (crossroads) should At Least Let us be able to charge 1 day !!! Some of us get paid every 2 weeks & some have lost their jobs do to CO... read more
I think that Crossoads center does a great job of helping me with any questions I have and with the dosing treatment I’m very happy with the service I receive there and all the employees are helpful and friendly!!!
Business response:
Hi Terry , thank you for submitting your review with us. We noticed that you gave us a three star rating and were wondering if you can give us any feedback to help us improve. You can email your response or contact our patient liaison at 864-448-0705. Thank you again!
So many changes now and nothing benefits the patient now other than the medication had to deal with attitude from the staff lateness but when you’re the only place in Florence I guess you can treat people like you want but no need to change now just hope it gets better
Business response:
Thank you for providing your feedback and letting us know about this issue, James Miles . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
I have been bounced from counselor to counselor now they want to change me again and I do not want to
Business response:
Thank you for providing your feedback and letting us know about this issue, Gerald Howland . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
I missed a appointment due to technology..Got locked out of Google account that was connected to my emails, contacts, everything else, finally got my phone up and running again and Crossroads were there for me which allows me to enjoy the weather on my bike and have my life back without worrying about being sick from withdrawals and hopelessness...I say that because I've been there and it's a nightmare for not just me but everyone I love and care about...Thanks Crossroads you people get it 😀🙏
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.5 star rating with 19,206 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.