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Crossroads Treatment Centers

4.5

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Location details

200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States

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4.519,909 reviews
KRISTYNA W.'s profile image
KRISTYNA W. 
5 years ago

I have 3 kids 11,5,&newborn $ half people didn’t have mask on there was no disinfectant anywhere around nor in the bathrooms and then there was a close contact between everyone and I was told I have to come in every month and which is ridiculous I have been in the program for a very long time there’s no need for my children to be at risk for coronavirus because no one social distancing at a doctors office people sneezing coughing no tissue around and the nurses are just very inconsiderate 

Business response:

Thank you for providing your feedback and letting us know about this issue, Kristyna Wright . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you. 

MICHELLE S.'s profile image
MICHELLE S. 
5 years ago

they r understanding 

GINA P.'s profile image
GINA P. 
5 years ago

I've always had pleasant experience whether it be an in house appearance appointment. Or an tele/zoom meeting appointment. Up until this last on Thursday 18th at 3:25. I entered into my appointment meeting on zoom My name was presented and the place I was to be having my appointment -meeting with. I waited for about 10 mins in the waiting room. I had a doctor I never saw before that didnt have my chart. And asked my name. I told him and said he was looking for it. He then calls me Jennifer and say I'm not Jennifer. Then te... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Gina Pluto . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you. 

HOLLY S.'s profile image
HOLLY S. 
5 years ago

I was 5 mins late and the dr had done signed off so they rescheduled it for today and they called me back last night to tell me that they couldn't see me then either and put my dr visit off till the 25. And iv already been sick 3 days!! 

Business response:

Thank you for providing your feedback and letting us know about this issue, Holly Schwartz . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you. 

NIKIA T.'s profile image
NIKIA T. 
5 years ago

My experience with crossroads are positive and productive 

NIKIA T.'s profile image
NIKIA T. 
5 years ago

My experience with cross road is wonderful 

Mark L.'s profile image
Mark L. 
5 years ago

To many people giving conflicting info. After filling out greivances on paper, no one has yet to get back with us. You all still saying Mark owes 12 bucks and Mary owes 24 and neither one has gotten any loaned to them? We believe the mistake was made in December and January. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Mark Linde . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you. 

Melissa D.'s profile image
Melissa D. 
5 years ago

This is Brian’s wife I’m unsatisfied cuz of councilor changing told her I felt more comfortable with her and still made me switch said she didn’t have enough room for me!!!!!!!!!’ 

Business response:

Thank you for providing your feedback and letting us know about this issue, Brian Deihl . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you. 

BRANDI R.'s profile image
BRANDI R. 
5 years ago

I have a different doctor every time I go in and I am supposed to be a monthly patient and have to be seen every ten to 14 days or so. It is so unorganized and the service is very unfriendly and unprofessional staff. You try to talk to the receptionist and they are pissed off because they have to do their job. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Brandi Ritenour . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you. 

Frequently asked questions about Crossroads Treatment Centers

How is Crossroads Treatment Centers rated?

Crossroads Treatment Centers has a 4.5 star rating with 19,909 reviews. 

When is Crossroads Treatment Centers open?

Crossroads Treatment Centers is open now. It is open 24/7.