Crossroads Treatment Centers

Brigette R. 

on Birdeye

4 years ago

Admitting to myself & deciding to end the doomed cycle I had gotten in due to being on prescription pain meds for over a decade was the most difficult, but also most rewarding action I have ever taken.. 2 years ago I started this process, over the Pandemic many counselors & nurses felt unsafe and resigned. My former counselor being 1 of them.. I suffer from moderate - severe epilepsy & over the last 5 months have had 2- grand mal seizures while in the dosing area.. Dr. Adeshina, La Dora & Trinity having been right there for ... read more

Angel C. 

on Birdeye

4 years ago

Love the in house staff but very shady administration, 3months ago had a problem with my insurance card payed the whole month , fixed the problem now 3 months later not only having problems getting my refund but now they say I owe over 6 hundred dollars , no one knows why but don’t be the one to owe them money cause they are quick to collect. Thanks, your sober client. 

MONICA R. 

on Birdeye

4 years ago

I told her I was going out of town for a funeral she agreed to give me a televised visit then she called me telling me no I needed to come into the office 

Brett S. 

on Birdeye

4 years ago

Everything runs pretty smoothly except for the fact u have to see your counselor once a month. I feel if you pass your drug test and seem fine without counseling after a year of being a patient you should be able to choose whether or not you need to see them. Also not having at least a couple of days of credit had too. There’s several times I was short til payday and had to miss my dosage causing me to work being very sick. I feel that’s not being understanding of addiction or caring for your patients. Everything else is ra... read more

BOBBY C. 

on Birdeye

4 years ago

Been going for months. Went yesterday, prescription denied due to Dr. not being in system. Called the home office, they said they would handle it. Nothing! Called back again today, was told that they would handle it, still nothing so far! 

Erica P. 

on Birdeye

4 years ago

You can’t go here and have a job it’s insane !!! My job requires me to be there at 7:30 and the doctor doesn’t even get there till 7:30 so how am I supposed to see him !!!!!!! 

TINA M. 

on Birdeye

4 years ago

Because you sent me they’re only gave me seven days worth of medication and then they’re telling me that they don’t take my insurance there after I sent you a picture of my insurance and everything so I’m back out you some perks until I find a program 

THOMAS P. 

on Birdeye

4 years ago

It was nice when I first started going you would be in and out in 10-15 minutes and it was nice with the zoom call visits for all of us that are doing good we should only have to come in every other visit and do the zoom in between instead of having to come in once a month but the doctor that was there she was nice but very very very slow I was there for over an hour and that's just ridiculous 

LISA M. 

on Birdeye

4 years ago

I was extremely late for work because I had to wait an hour and a half to be seen by the Dr. I get that I’m an addict in recovery and my time may not be as important as your time, but the cranberry office is supposed to close at noon and I was still there waiting at 12:30 to be seen by the dr. I have been going to this clinic for a few years and I’m not one to complain but this is the 2nd month in a row that I had to wait longer than an hour to be seen on a Saturday. The waiting room was packed with people and no social dist... read more