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Crossroads Treatment Centers

4.5

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Location details

200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States

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4.519,909 reviews
MARK M.'s profile image
MARK M. 
5 years ago

Love the staff. And the efficiency. Ty 

Business response:

Hi, Mark. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

Tina T.'s profile image
Tina T. 
5 years ago

Never have the same doctor! Some don’t care what type of treatment you are on. And god forbid if your honest with them. 

Business response:

Hello Tina Titus. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact us with any questions or concerns by calling (800) 805-6989, and we'd be happy to assist you. You can also contact our patient liaison by email on our website where you can provide contact information. Then we can reach out to you to address your concerns. 

GLENN DAVIS J.'s profile image
GLENN DAVIS J. 
5 years ago

This place is complete bullshit. 

Business response:

Good Afternoon, Thank you for contacting Crossroads. We will contact you shortly. If this is an urgent inquiry, please call 800-805-6989 to speak with a patient engagement specialist. Again, thank you for reaching out. 

ASHLEY S.'s profile image
ASHLEY S. 
5 years ago

The doctors just rude as fuck 

Business response:

Thank you for providing your feedback and letting us know about this issue, Ashley Schwalm . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. We are going to look into this concern. If you need assistance please call 1-800-805-6989. 

Terry C.'s profile image
Terry C. 
5 years ago

The LaGrange location continues to deteriorate. Wait times continue to increase with flags becoming more frequent to sign or re sign something already signed bout was misplaced. You now wait in the lobby till the counselor comes for you and that can be 5 to 35 minutes. Literally! Desperately want off and out and not just because of these issues but because 400$ a month is killing our budget. Thanks. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Terry Cooper . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. We are going to look into this concern. Please contact patient liaison through our website and we'd be happy to assist you. if you need immediate assistance please call 1-800-805-6989. 

AUDREY G.'s profile image
AUDREY G. 
5 years ago

Got to talk y the Dr instead of zoom did not work out on that but he called me and that was finee 

ROBYN S.'s profile image
ROBYN S. 
5 years ago

I lost both grandparents had to go down south came back to check on my son before I had to leave an still couldn’t get a soon enough appt considering my circumstances 

Business response:

Hello Robyn Scott. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact us with any questions or concerns by calling (800) 805-6989, and we'd be happy to assist you. You can also contact our patient liaison by email on our website where you can provide contact information. Then we can reach out to you to address your concerns. 

Robert H.'s profile image
Robert H. 
5 years ago

I have relapsed and instead of questions into what is going on with me. I have been totally abandoned. I don’t have a counselor. There is a person that calls me. By the way since I relapsed there has been no contact!! About the only thing noticeable that happened was they started me over on my take homes. So the punishment phase is still on track. But the counseling and communication have left totally!! 

Business response:

Hello Robert Huff. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact us with any questions or concerns by calling (800) 805-6989, and we'd be happy to assist you. You can also contact our patient liaison by email on our website where you can provide contact information. Then we can reach out to you to address your concerns. 

Suzanne H.'s profile image
Suzanne H. 
5 years ago

I have been a patient at Crossroads in Denver for 4 years now. It has been gradually getting worse for years now. I JUST FINALLY got to phase 1 although I have earned and SHOULD be phase 3 now. My counselor made a mistake for 10 straight weeks by not phasing me up and actually lied to the rest of staff so they wouldn't vote to phase me up. Instead of admitting she made a mistake and apologizing to me for costing me 2 months of my life and the chance to see my son's this summer for the first time in 7yrs she dumped me as a cl... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Suzanne Hayes . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. We are going to look into this concern. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you. 

Frequently asked questions about Crossroads Treatment Centers

How is Crossroads Treatment Centers rated?

Crossroads Treatment Centers has a 4.5 star rating with 19,909 reviews. 

When is Crossroads Treatment Centers open?

Crossroads Treatment Centers is open now. It is open 24/7.