Crossroads Treatment Centers

THOMAS P. 

on Birdeye

5 years ago

It was nice when I first started going you would be in and out in 10-15 minutes and it was nice with the zoom call visits for all of us that are doing good we should only have to come in every other visit and do the zoom in between instead of having to come in once a month but the doctor that was there she was nice but very very very slow I was there for over an hour and that's just ridiculous 

LISA M. 

on Birdeye

5 years ago

I was extremely late for work because I had to wait an hour and a half to be seen by the Dr. I get that I’m an addict in recovery and my time may not be as important as your time, but the cranberry office is supposed to close at noon and I was still there waiting at 12:30 to be seen by the dr. I have been going to this clinic for a few years and I’m not one to complain but this is the 2nd month in a row that I had to wait longer than an hour to be seen on a Saturday. The waiting room was packed with people and no social dist... read more

RANDOLPH W. 

on Birdeye

5 years ago

I scheduled my first call and they called twenty minutes past the time. We rescheduled for the next day and I never received a call. I am still waiting on my first consultation call. It is hard enough to seek the courage to get help but frustrating when you are treated like a number. I hope this is an aberration and not the normal way you help potential clients. 

William R. 

on Birdeye

5 years ago

Great the owner and founder and the people that run crossroads have spent years treating people with addiction to the pain medication that’s what got us all here mainly I know they went to school and did their homework and it’s helped a lot us and I’m grateful I had nothing else to try to get my life back livable when I came to crossroads and I have been able to do things I haven’t done in 15 years I’ve had 7 good years thank you so much 

William R. 

on Birdeye

5 years ago

I really don’t know if this is the best time for me to make any comments I’m going to stand behind crossroads it gave me my life back but the amount they pay the dosing nurses needs to be more they work there long enough to find a good paying job then they are gone it leaves us with 2 to 3 nurses and it takes over an hour to get in there and out this has went on all 7 years I’ve been coming it’s the only I mean only flaw the place has 

Stacy B. 

on Birdeye

5 years ago

I have been going to the same place since June 2017, there have been a few occasions when I really needed a telavisit,and it was like sheer hell trying to get anyone to be able to accommodate my request, meanwhile as they needed us to do our appointments from home that was all great,but if we have an emergency and need to do a phone /video ,they gotta get permission? Then want to schedule you for an appointment in the office,halfway across the country, then on another instance, I called in to reschedule an appointment ( in o... read more

NATHANIAL L. 

on Birdeye

5 years ago

they order a month worth of meds and only give you a weeks worth, they keep the rest and give your meds to other patients which is a felony. If your insurance covers it they still want your bank info. 

DANIELLE P. 

on Birdeye

5 years ago

Dr David Byers was very condescending and rude. He did not listen to my concerns and dismissed me as soon as he could. 

ROBERTO V. 

on Birdeye

5 years ago

It took me four days to get my medication and I'm using Cigna plus paying cash money. The doctor sent in by prescription two times wrong. The receptionist at Crossroads are non-professional and behave like they're in the ghetto.