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Crossroads Treatment Centers
- Addiction Medicine
- Greenville, SC
About this business
Location details
200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
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I've always had pleasant experience whether it be an in house appearance appointment. Or an tele/zoom meeting appointment. Up until this last on Thursday 18th at 3:25. I entered into my appointment meeting on zoom My name was presented and the place I was to be having my appointment -meeting with. I waited for about 10 mins in the waiting room. I had a doctor I never saw before that didnt have my chart. And asked my name. I told him and said he was looking for it. He then calls me Jennifer and say I'm not Jennifer. Then te... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Gina Pluto . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
I was 5 mins late and the dr had done signed off so they rescheduled it for today and they called me back last night to tell me that they couldn't see me then either and put my dr visit off till the 25. And iv already been sick 3 days!!
Business response:
Thank you for providing your feedback and letting us know about this issue, Holly Schwartz . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
My experience with crossroads are positive and productive
My experience with cross road is wonderful
To many people giving conflicting info. After filling out greivances on paper, no one has yet to get back with us. You all still saying Mark owes 12 bucks and Mary owes 24 and neither one has gotten any loaned to them? We believe the mistake was made in December and January.
Business response:
Thank you for providing your feedback and letting us know about this issue, Mark Linde . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
This is Brian’s wife I’m unsatisfied cuz of councilor changing told her I felt more comfortable with her and still made me switch said she didn’t have enough room for me!!!!!!!!!’
Business response:
Thank you for providing your feedback and letting us know about this issue, Brian Deihl . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
I have a different doctor every time I go in and I am supposed to be a monthly patient and have to be seen every ten to 14 days or so. It is so unorganized and the service is very unfriendly and unprofessional staff. You try to talk to the receptionist and they are pissed off because they have to do their job.
Business response:
Thank you for providing your feedback and letting us know about this issue, Brandi Ritenour . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
For the second time. I waited 2 hrs. before seeing a dr.
Business response:
Thank you for providing your feedback and letting us know about this issue, Keith Stewart . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
I've been coming there for a long time and I've been taken down to every 2 weeks because of a mouth swab that came back that said I did hydrocodone I do not take any kind of pain pill I'm very upset over this
Business response:
Thank you for providing your feedback and letting us know about this issue, Melinda Law . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.5 star rating with 19,206 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.