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Crossroads Treatment Centers
- Addiction Medicine
- Greenville, SC
About this business
Location details
200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
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The appointment with the doctor was great but when I show up on time and sum1 comes in after me and is an hour late the individual should NOT b takin b4 me they should have 2 wait until those that r signed in b4 see the doctor!! Its ridiculous sum1 being an hour late is takin b4 me that's on time
Business response:
Thank you for providing your feedback and letting us know about this issue, Susan Moskiewski . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. We are going to look into this concern. For assistance you can call 1-800-805-6989.
They Forgot to schedule me from my last visit so I had to do a zoom with a different doctor and now I have to go to norristown office next week. Didn’t want to see a different doctor bc me and my normal doctor have a good relationship I really like him
Business response:
Thank you for providing your feedback and letting us know about this issue, Michelle Nordland . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. We are going to look into this concern. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
Still don’t take working people insurance .taking 2+ hours for visit. Now closed on Friday. Should open on Saturday for working people ONLY. Now that the visits are so long it’s costing me a days pay on top of the $375.00 and meds. Now that the non-workers get everything free they are selling there meds cheaper than I pay in the pharmacy. I don’t think anyone really thought that through. I’ve been approached twice at the pharmacy with people trying to sell me there’s cheaper than the drug store. I’m not going to lie I’ve bee... read more
Business response:
Hi Eric Poe , thank you for submitting your review with us. We would love to assist you with your inquiry. You can contact our patient liaison by email on our website where you can provide contact information. Then we can reach out to you to address your concerns. Or you can reach out to our patient engagement center at 800-805-6989. Thank you again!
So very sad to hear of Dr. William Dundore's leaving. You finally get a great doctor who knows you and trusts you. I think your new changes with your doctor's are ridiculous!
Fast appointment. But my insurance won’t pay for my lab work each month because they say that billing department doesn’t send documentation that justifies medical necessity of the swab , even though it is required of the patient and the prescription can not be dispensed without the lab work . This has been going on for the entire 2 years I’ve been going to this facility.
They used to care about your recovery no it seems to be all about the money 1 counsoler has one rule and it seems that all the other ones have different ones. It should be the same for everybody. Or if you get puns hide for somthing they should no how long the phase down is not give u one time frame then change it when it’s about time to phase back up. I’ve been apart of crossroads for almost 3 yrs and the ppl are not the same as they used to be when I first started. Would like to see it go back to ppl who really care
Business response:
Hello Jessica Sullens. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact us with any questions or concerns by calling (800) 805-6989, and we'd be happy to assist you. You can also contact our patient liaison by email on our website where you can provide contact information. Then we can reach out to you to address your concerns.
On March 27 I went to my appointment and was told I had To give a Urine sample I did and when I was done I came out with my urine sample and asked the girl if she wanted it she told me no to leave it near the sink I expressed my concern because my name was not on the bottle and there were multiple other urine specimens with no names sitting on the sink also once again she told me leave it on the sink she was walking in after me to get it I had concerns about her knowing which one was mine. I was called in to see the doctor... read more
Business response:
Hello Jennifer Titus. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact us with any questions or concerns by calling (800) 805-6989, and we'd be happy to assist you. You can also contact our patient liaison by email on our website where you can provide contact information. Then we can reach out to you to address your concerns.
Love the staff. And the efficiency. Ty
Business response:
Hi, Mark. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Never have the same doctor! Some don’t care what type of treatment you are on. And god forbid if your honest with them.
Business response:
Hello Tina Titus. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact us with any questions or concerns by calling (800) 805-6989, and we'd be happy to assist you. You can also contact our patient liaison by email on our website where you can provide contact information. Then we can reach out to you to address your concerns.
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.5 star rating with 19,207 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.