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Crossroads Treatment Centers
- Addiction Medicine
- Greenville, SC
About this business
Location details
200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
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It was a amazing experience the people there were really nice and helpful. The dr helped me to further my recivery
Business response:
Hi, Kevin. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Every thing is good ,, but one thing I want to get over is you all owe me 1100 dollars that I have been trying to get for almost a year now and this is a joke , my insurance co, payed you a check to give me and I’ve yet to get it , who do I need to contact about this , it’s terrible service... my number is 606-493-3418 you can speak to me or my wife if I’m asleep I work night shift ..... thanks and good day
Nothing is private. They claim everything is confidential but it’s not true! Very few staff is friendly & polite!but on a positive note dr Merlin is the best dr. In the world!! And trust me I’ve had quit a few in my time!!
Business response:
Thank you for providing your feedback and letting us know about this issue, Richard Thornton . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
The manager was very inappropriate and yelled at me. Apologized in the end but never said she was wrong. Was honestly yelling saying my appointment Was at 3:00. When I showed her the text at 1:15 that the appointment was at 1:25 her response was “ well it’s still not 1:25” not that she was wrong. Was extremely upset. If I didn’t need suboxone I’d stop altogether going there. This was also in front of three other patients. What happened to “ the client is always correct?!?”
Business response:
Thank you for providing your feedback and letting us know about this issue, Rachel Daubert . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
Everything was super easy to do and if I had insurance I would not have a problem at all but it's just way to expensive. They would charge based on how much medication I was getting like if I get 2 week supply its 125 1 month supply is 250 so it was just way to expensive then since I started they removed me to suboxone instead of subutex it was so much more expensive I was paying about a 100 for 90 now I pay 300 for 60 just way to expensive for me to keep it up.
Business response:
Thank you for providing your feedback Patrick Nance. Please be advised that we do accept insurance at our clinics and this reduces the cost of treatment. For a list of accepted insurances, please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
Great time
No one contacted me..
Business response:
Good Afternoon, Thank you for contacting Crossroads Treatment Centers. We will contact you shortly. If this is an urgent inquiry, please call 800-805-6989 to speak with a patient engagement specialist. Again, thank you for reaching out.
They are only worried about your payment my insurance was canceled do to a job change and when I didn’t have the money for the appt they could care less no money no appt therefore no prescription and then withdraws and all because my insurance was no more I work 60 hrs a week but since I went to a new job my insurance hasn’t come in yet
Business response:
Thank you for providing your feedback and letting us know about this issue, Kevin Klimek . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
Every experience I have with Johnstown’s crossroads office is a good one. Staff are always extremely friendly and helpful.
Business response:
Hi, Matthew. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.5 star rating with 19,909 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.