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Crossroads Treatment Centers
- Addiction Medicine
- Greenville, SC
About this business
Location details
200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
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My appointment was scheduled for 11:55 it was a telehealth visit. The Dr didn’t come on the phone until close to 1:30. I had to call 3 times to make sure he was going to see me. This is officially my last appointment with you. I’m tired of the different day appointments no set time, waiting and the 2 week appointments. So this is definitely my last visit
Business response:
Thank you for providing your feedback and letting us know about this issue, Robert Kemmerling . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
There are way to many people at once & this COVID going on it really shouldn’t be like that. The time was okay they was on point with that but just way to many people at once then people standing in the door way like come on it’s 6 feet apart move tf back please like that needs to stop ASAP people are dying from this it’s not a joke.
Business response:
Thank you for providing your feedback and letting us know about this issue, Latisha Contreras . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
I ended up missing my scheduled appointment on Friday, February 19th. It was a late appointment and I ended up having to work late. I called to reschedule and was rescheduled at the Erie office rather than my home office in Johnstown. It was scheduled for 10:25am on zoom and I joined zoom for my appointment around 10:15, I waited for an HOUR and still hadn’t been seen. I had to work at 1pm that day and ended up waiting until 12:15 and had to hang up and leave for work still without being seen. Now I have to wait until Monday... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Gabrielle Carr . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
Not good will like A referral to inpatient
Business response:
Hi Rakim , thank you for submitting your review with us. We noticed that you gave us a three star rating and were wondering if you can give us any feedback to help us improve. You can email your response or contact our patient liaison at 864-626-4420. Thank you again!
The doctor was very arrogant. Whenever I would try to talk to her she would ignorantly interrupt me and continue on to the next question. It was truly a horrible experience. Do doctors have to take basic ethics classes in school? What about healthy relationship with your patients. I will come back one more time and hoping I don’t get the same treatment.
Business response:
Thank you for providing your feedback and letting us know about this issue, Aaron Johnson . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
Ms.Lisa is a doctor I would never want to deal with again just rude
Business response:
Thank you for providing your feedback and letting us know about this issue, Ronald Evans . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
First of all I'm using voice to text speech on an Android phone so there may be errors I seen a new doctor via telemed due to ice storm in my area in Rockwood or Harriman Tennessee or CTC is located this mail doctor very professional very intelligent and very professional and I like that I've been in treatment since I was 17 or 18 years old and I am now almost 42 I can't wait to meet this doctor in person well over video med which I can do from home too people that have the internet access that don't want to come in the offi... read more
Business response:
Hi, Brian. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Im still waiting to get bumped up from going every two weeks to once a month ive been there more than 5 times and havent given any dirty swabs
Business response:
Thank you for providing your feedback and letting us know about this issue, Joshua Miller . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
I don’t think is right for y’all to call me before open time if you open at 5 am I don’t think is right for you to call me before 5 specially if I let my counselor know to call me around 7:30 because is normally the time I wake up when I work my counselor mark was calling me from the office around 7:30 and the other guy he call me before 5 am is not even open the office and then somebody else call me block and nobody told me saying that maybe they gonna call me block for me to come to check my bottles I think people that we ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Juan Padilla . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (800)805-6989, and we'd be happy to assist you.
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.5 star rating with 19,909 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.