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Crossroads Treatment Centers
- Addiction Medicine
- Greenville, SC
About this business
Location details
200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
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You pieces of SHIT pass judgement on me and take my take home bottles away and call it a BULLSHIT medical decision just because I have a hard time sleeping???? Time to find a new place to go where people UNDERSTAND that different people have DIFFERENT ISSUES!!!!
Business response:
Thank you for providing your feedback and letting us know about this issue, Debora. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
My telemed appointment was for 11:55a est . I attempted to enter the meeting by using the link provided it was incorrect, after calling and immediately getting through I was provided with a new link and entered the meeting @ 11:58a and was there until 2pm I received my appointment text for next visit 5 min upon entering meeting. I’m undergoing medical treatment for ongoing Health issues and have numerous drs appointments. I had to call the 1-800 to get an operator while in meeting after 2hrs waiting I was on hold for 26 minu... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Jeremiah. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
Already did . I’m beyond upset .
Business response:
Thank you for providing your feedback and letting us know about this issue, Carrie Chappell. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
I have suffered from insomnia since around age 11 or 12. I take over the counter diphenhydramine which allows me to get an hour or so sleep. The problem is my drug test sometimes comes back showing I have Fentanyl in my system. So I have to go back to the clinic and pay $20 for a confirmation. That is very annoying but my biggest problem is when it comes back saying I’m clean I don’t get the $20 back in cash back, they put it on my account. I pay monthly and I have every penny budgeted from rent and other bills to my methado... read more
I have to be at work by 7:30am and it rarely happens anymore. I only go to the Clinic once a week and I take the rest home. I work from home and I couldn’t handle going in there any more often. I just don’t understand if I get there at 6am, why I can’t get out of there by 7am to get to work on time. Every other week, I have to meet with my Counselor, Stephanie, but she has WAYYY too many clients because she is ALWAYS busy with someone in her office. I usually end up walking around trying to find an available Counselor. Then... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Alexandra. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please speak with the program director at your next clinic visit. You can also contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
They treat u like u r humans not like u r trash cause when u r a DRUG add its hard for people to understand we just want to here when we mess up that people just say it's going to b ok an let me c what or how to help u an that is how the cross roads time works they all r wonderful
My 1st in person visit i waited to see the doctor for a half hour only to be told that he had left an hour before I got there with no explanation. 2 other people were also waiting for him. Was left with no way to get prescription and had to use to keep from getting sick. Then the next day was supposed to have a tele visit and right before it was time I get a phone call saying that I have to take a 30 mile ride on bus train and subway to show my insurance card of which they already had the info for. But they held my script o... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Greg. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
You should really have your employees be consistent about what you need to be seen I had a tellamed appointment and showed the lady I only had a paper copy of my id she said that was fine I had my appointment went to my follow up in person and they told me I couldn’t be seen without a hard copy of my Id so now I can’t get the help in need so started the medicine and now I’m going to have to go back to using because of the withdrawal
Business response:
Thank you for providing your feedback and letting us know about this issue, Megan. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
Why you all didnt give out take homes due to snow storm!! I fell on the ice going to my car this morning!!! I just had surgery on my neck. My feet flew out from under me and landed on back off my head !! I was knock.out for a few moments . I had a hard tie getting up. I scooted on my behind to get to my car. I have physical Therapy tomorrow. I hope didnt do any serious damage to my neck. I'm very upset to find all other clinic in the area gave their clients take home due to storm. I'm not to press lawsuits but I just spen... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Thomas. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please speak with your program director at your next clinic visit for assistance. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.5 star rating with 19,205 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.