Crossroads Treatment Centers

Wendy H. 

on Birdeye

4 years ago

My account is always messed up. They don’t give out take homes for bad weather like the other clinics do so as a result I missed an I will have a dirty urine again. I can’t get clean urines due to the fact I can not stay focused as a result to my experiences there. I have been trying to get into another clinic. The new director is horrible. It’s gone to hell since he has been there 

Jesus B. 

on Birdeye

4 years ago

I work and live 35 minutes from the treatment center every morning I arrive at 5am and I have to wait an hour or an hour and a half to take the medicine I’m late to work every day 

TERRI B. 

on Birdeye

4 years ago

It really surprised, When completing the second part of the survey how encouraging the questioning was ..to the community of clients ,tha have an live in supporting structures of recovery to know tha outside of friends and family..Others care !!! 

Ricky A. 

on Birdeye

4 years ago

I went in to pickup my doses for the next two weeks and they told me that I was self pay. I have Medicaid to pay for my doses but my Medicaid was changed over to a managed care program at the beginning of the year. The two ladies at the pay window told me that I had to pay for my take home for the two weeks which was $210 and I had to use half of my rent money to pay it because they told me that they don’t accept any manage care plans and that I need to switch back to regular Medicaid. I contacted Medicaid and they said that... read more

MEGAN F. 

on Birdeye

4 years ago

Thanks for the kind people and helpful doctors 

MEGAN F. 

on Birdeye

4 years ago

Great y’all are very informational and helpful 

JENNIFER S. 

on Birdeye

4 years ago

I sat in the office, waiting, for over two hours. It happens often & is extremely frustrating, because I have to drive an hour each way, take the day off of work, & by the time I get back home, I have little time for anything else, considering that I get up for work at 5am. 

SARA C. 

on Birdeye

4 years ago

Didn’t work. After 53 minutes and 3 phone calls back to Crossroads I never got in touch with the doctor, the page continued to tell me it was waiting for Host to connect. I rescheduled an apt for the following day, but that was when I discovered I was written up as a “No Show” !!!! Fingers crossed, it works today 

Lizzi G. 

on Birdeye

4 years ago

I’ve attended this clinic for the past year and have seen the good, the bad, and the ugly. They have been through soo many counselors and directors within the year that nobody ever knows what’s going on here. I wasted this past year experiencing mistreatment. I have never slipped up and had clean UA the whole year so I only had to come 3 days a week.. now that I’m at another center I’ve learned that I should’ve been awarded way more take homes for how well I was doing considering every 90 days you get more privileges (more t... read more