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Crossroads Treatment Centers
- Addiction Medicine
- Greenville, SC
About this business
Location details
200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
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With the staff being very helpful and proactive I find it easier to keep my recovery in the forefront of life as it should be.
The staff is genuinely concerned with my well being and it shows. I appreciate that with just about everything I’ve needed it was only a phone call away from being fulfilled.
My appointment gets rescheduled the same day when I have to drive an hour away then my next appointment was two different days in the same month then it was two different times on the same day being 2 hours apart I see that scheduling is a big issue here we are made to cancel within 24 hr but they do it the same day as your appointment some lady there is very rude when trying to explain that I can’t show up times in the same month I was told that by end of year that’s what is going to happen if so I will not be continuing ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Shane. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
The call center you have to call to get in touch with the doctors office I go to will never return calls. I have called multiple times in 2 weeks and no one has returned my call that is absolutely unacceptable!! 😞
Business response:
Thank you for providing your feedback and letting us know about this issue, Michelle. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
Was Tele-Visit and was on hold for 2 hours till got to speak to doctor. Appointment was at 8:35 PM and didn't get to talk to doctor till 1030 PM.
Business response:
Thank you for providing your feedback and letting us know about this issue, Rosemary. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
Got to pharmacy had problems called and whoever answered was nasty to me could careless about my problem and should be retrained or have experience with addiction she’s a looser.
Business response:
Thank you for providing your feedback and letting us know about this issue, Matthew. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
Some of the front desk women. One in particular needs to learn how to talk to ppl. Not be a bitch.
Business response:
Thank you for providing your feedback and letting us know about this issue, Ashley. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
I am very fortunate to have a counselor who takes pride in his job and takes time to explain things but I find outside of him handling my case there can be a lack of consistency. I must say if you are not a big advocate things has the possibility of falling through the cracks at that clinic.unless like myself your bless to have someone like mr Allen Prime
Business response:
Thank you for your kind words! We are glad we could be a positive impact in your life.
Kathleen Kirk NP is uncomfortable to talk to.I’m having problems with my kidneys and I had surgery I was sick even while I was talking to her and she made it unbearable to talk to. That’s the reason why I was on the pain medication because I had kidney stones and an infection in my kidneys, bladder infection and a urinary track infection. I forgot to tell my pharmacist and my primary physician about the Klonopin because I was sick and Kathleen Kirk not directly but Indirectly called me a liar. That’s when she Imediately as... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Kristin. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.5 star rating with 19,909 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.