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Crown Nissan of Decatur
- Car Dealers
- Decatur, IL
About this business
Location details
165 W Pershing Road, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service. Always take care of any problems and concerns. Work always done efficiently and on time.
Business response:
We greatly appreciate your wonderful feedback about the exceptional service you received. It means so much to hear that our team consistently addresses your concerns and handles any issues that arise. Your recognition of our efficient work and timely completion truly reflects our commitment to providing reliable automotive care. Thank you for trusting us with your vehicle needs and for taking the time to share your positive experience.
LJ did a great job, I am not sure why it takes so long, that is not really his fault, it just is what it is.
Business response:
We deeply cherish your feedback and are pleased to hear about your positive experience with our team member. It's wonderful that you received great service during your visit. We understand that timing can sometimes be a concern, and we appreciate your patience with our processes. Your recognition of the quality service provided means a lot to us at Crown Nissan. Thank you for taking the time to share your experience with us.
Overall good experience. Helpful, not pushy, understood what I needed Walked in, got a car and walked out... that's all
Business response:
We are absolutely thrilled to hear about your positive experience! It sounds like our team provided exactly the kind of service we strive for - being helpful without being pushy and truly understanding your needs. We're delighted that your visit was so straightforward and efficient, allowing you to find the right car and complete your purchase smoothly. Your feedback means a lot to us and reinforces our commitment to making car buying a pleasant experience for every customer.
Service is polite and seems fine, haven’t really had a problem to address though
Business response:
Thank you for sharing your experience. We are delighted to hear that you found our service team polite and that everything has been running smoothly for you. Your positive feedback about our service quality means a great deal to us. We strive to provide courteous and reliable service to all our customers, and it's wonderful to know we're meeting that goal for you. We hope to continue serving you well whenever you need us.
They always make sure their customers are taken care of. Pleasant van driver! Check all issues that is requested by customer. Only one thing there was discounts on line. I didn’t have card but they could have checked Nissan website. However staff was excellent!
Business response:
We are overjoyed to hear about your positive experience with our team! It's wonderful to know that we consistently ensure our customers feel well taken care of. We're pleased that our van driver provided pleasant service and thoroughly addressed all your requested concerns. We understand your point about the online discounts and appreciate you bringing this to our attention. Your feedback helps us improve our processes to better serve customers like yourself. Despite this minor issue, we're thrilled that you found our staff ... read more
I have no problem with the work that was done on my car the personal were very good and they did take care of me
Business response:
We are ecstatic to hear that you had a positive experience with the service work on your vehicle. Your feedback about our team taking good care of you means a great deal to us. We take pride in providing quality automotive service and ensuring our customers feel valued throughout their visit. Thank you for choosing Crown Nissan and for taking the time to share your experience with others.
Quick and satisfied in service. counter ladies were all pleasant and helpful. Price was fantastic
Business response:
We are grateful for your wonderful feedback about your recent service experience. It brings us great joy to hear that you found our service to be efficient and that you left feeling completely satisfied. We take pride in having team members who are pleasant and helpful, and we're delighted that our staff made such a positive impression on you. Your mention of our fantastic pricing shows that we're meeting our goal of providing excellent value to our customers. Thank you for choosing Crown Nissan and for taking the time to sh... read more
I am happy with the work performed on my Rogue. Amber listened and understood what I wanted repaired, and later called me to further discuss it with me to make sure everything would be done satisfactorily.
Business response:
We are glad to hear about your positive experience with the service on your Rogue. It's wonderful that you felt heard and understood throughout the repair process. We're pleased that our team took the time to have thorough discussions with you to ensure your complete satisfaction with the work. Your satisfaction with the completed repairs means a great deal to us, and we appreciate you taking the time to share your experience.
They are very knowledgeable and easy to deal with. When I have a car need for our sales fleet I do not hesitate to reach out to them to get the ball rolling with options for purchase. The deal is completed in a timely and efficient manner which is very important in today's fast paced environment. I would recommend them to anyone in the market for a car, truck or suv.
Business response:
Thank you for taking the time to share your experience. We truly value your feedback about our team's knowledge and approach to customer service. It means so much to hear that you find us easy to work with and that we can efficiently meet your fleet needs. Your confidence in reaching out to us for vehicle options shows the trust you have in our service, and we are honored to be your go-to choice. We appreciate your recommendation and look forward to continuing to serve you and your business with the same level of expertise a... read more
Frequently asked questions about Crown Nissan of Decatur
How is Crown Nissan of Decatur rated?
Crown Nissan of Decatur has a 4.6 star rating with 714 reviews.
When is Crown Nissan of Decatur open?
Crown Nissan of Decatur is closed now. It will open at 8:30 a.m.