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165 W Pershing Road, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I am pleased with the service department. The staff very efficient and friendly. My appointment time was great and the mechanics were prompt on starting on my car. The free shuttle is wonderful.
Business response:
Thank you for sharing your positive experience with our service department at Crown Nissan of Decatur. We're delighted to hear that our team provided efficient and friendly service, that your appointment timing worked well, and that you appreciated our complimentary shuttle service. Your feedback means a great deal to us and motivates our team to continue delivering excellent care.
Great Great. Great. Great. Great. Great This survey asking for # of words is stupid
Timely, courteous & excellent service Staff were friendly and answered all my questions Excellent Team!
Always very helpful. Answer all my questions set your up appointments gives me reminders barry courteous
Business response:
Thanks for sharing your positive experience! We're delighted to hear our team has been helpful with your questions, appointments, and reminders. Your kind words about our courteous service mean a lot to us. We appreciate your trust and look forward to continuing to serve you!
Quick, friendly, and efficient Came in for an oil change and tire rotation. Great job!
Business response:
Thank you for the wonderful feedback! We're thrilled you had a great experience with our quick and efficient oil change and tire rotation service. We appreciate you choosing Crown Nissan of Decatur and look forward to serving you again!
I had a great experience and got all my needs taken care of. Good communication about time and cost.
Business response:
Thank you for the wonderful feedback! We're thrilled we could take care of all your needs and that our communication about timing and pricing made your experience smooth. Your positive review means so much to our team at Crown Nissan of Decatur, and we look forward to serving you again!
Quick appointment available, able to complete the work in a timely manner, great communication about recommended fixes.
Business response:
Thank you for your review, rebecv2001. We're delighted to hear that scheduling your appointment was straightforward and that we completed your work efficiently. Your feedback about our clear communication regarding recommended repairs means a great deal to us at Crown Nissan of Decatur.
Thank you for such a positive experience. Your team went above and beyond to make everything easy and stress-free, and we’re grateful for the care and professionalism throughout the process.
Business response:
Thank you for your kind words! We're thrilled that our team made your experience smooth and stress-free. Your recognition means the world to us and motivates us to continue providing exceptional service to every customer at Crown Nissan of Decatur.
amanda and service tech were awesome Fast and super friendly service and no long wait time!
Business response:
Thank you for the wonderful feedback! We're thrilled that Amanda and our service tech provided excellent, fast, and friendly service with no wait time. Your positive experience means so much to us at Crown Nissan of Decatur!
Crown Nissan of Decatur has a 4.6 star rating with 1,175 reviews.
Crown Nissan of Decatur is closed now. It will open at 7:00 a.m.