This profile has been claimed by the business owner or representative.
165 W Pershing Road, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Service Manager Tommy and his team are awesome. Very polite, thorough, and good communicators! Thank you.
Sales man was very friendly and helpful. Answered all my questions. Made the process very easy.
Crown Nissan staff is very friendly and professional. They kept me informed of everything throughout the entire time my vehicle was with them
Business response:
Thank you for your kind words about our friendly and professional staff at Crown Nissan of Decatur. We're delighted that our team kept you well-informed throughout your visit. We appreciate your feedback and look forward to serving you again.
Very nice very good people that work there they come right to you and ask you what's going on if they all have patience
Business response:
Thank you for the wonderful feedback about our team at Crown Nissan of Decatur! We're so glad our staff made a positive impression with their welcoming approach and patient service. Your kind words motivate us to continue providing the personalized care every customer deserves.
It was a great experience. No pressure and no xx. We highly recommend it to family and friends.
Business response:
Thank you for your wonderful feedback! We're thrilled you had a pressure-free experience and truly appreciate your recommendation to family and friends. We look forward to serving you again!
Able to schedule when I wanted. Shut the service polite (Mike) and reliable. Easy check out when I picked up my vehicle
Business response:
Thank you for your feedback! We're glad Mike provided polite and reliable service, and that scheduling and checkout were easy for you. Your positive experience reflects our commitment to hassle-free automotive service.
The girl was nice that checked me in and out. Had a 1:00 o'clock appt but my car wasn't taken to be worked on until 1:30. Didn't list the things that were inspected.
Business response:
We’re glad to hear our team made a positive impression during check-in and checkout, as creating a welcoming experience is important to us. We always aim to be respectful of our guests’ time and to communicate clearly about the care their vehicle receives. Your feedback helps us stay focused on delivering a thoughtful and professional visit. If you’d like to discuss this further, please reach out to Charlie Cloyd at 217-872-5748.
Very thorough and detailed. They have an excellent team there I was there for an oil change
Business response:
Thank you for the positive feedback! We're thrilled you appreciated our team's thoroughness and attention to detail during your oil change. We take pride in providing quality service and look forward to serving you again at Crown Nissan of Decatur.
Everyone was friendly and helpful. Professional staff and efficient service Everyone was friendly and helpful. Professional staff and efficient service. Overall it was a solid experience.
Business response:
Thank you for your positive feedback! We're thrilled to hear you found our staff friendly and helpful, and that you had a solid experience with our professional service. We appreciate you taking the time to share your thoughts about Crown Nissan of Decatur.
Crown Nissan of Decatur has a 4.6 star rating with 876 reviews.
Crown Nissan of Decatur is closed now. It will open tomorrow at 7:00 a.m.