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165 W Pershing Road, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Was able to get my oil change done first thing in the morning. It was fast, done correctly, with a welcoming and positive attitude from everybody! Charlie and his whole team are great every single time. I tell everybody to come here.
Prompt, friendly, courteous. Very good experience. I have never had a problem at the Nissan dealership. They are very helpful.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our prompt, friendly service. Your trust in Crown Nissan of Decatur means the world to us, and we appreciate you taking the time to share your experience.
Great customer service. The whole experience at Crown Nissan was great, they all deserve a 5 star rating.
Business response:
Thank you for the wonderful 5-star review! We're thrilled to hear about your great experience at Crown Nissan of Decatur. Your feedback about our customer service means a lot to us, and we look forward to serving you again in the future.
Very friendly and knowledgeable. Cory was awesome and guided me through it all with expertise.
Business response:
We are overjoyed to hear about your positive experience at Crown Nissan of Decatur! It's wonderful to know that our team provided you with friendly and knowledgeable service throughout your visit. We truly appreciate you taking the time to share your feedback with us.
Amazing customer service, fast and kept me in the loop while my vehicle was serviced
Business response:
We are absolutely thrilled to hear about your positive experience with our service team! Your feedback about our amazing customer service and communication throughout the process means so much to us.
I absolutely love crown nissan. The customer service in the service dept. Is impeccable. My macanic Steve is awesome,,im always satisfied with the work that he does on my car. 5 star ratings for him and all the staph.
Business response:
We are honored to receive such wonderful feedback about your experience with Crown Nissan of Decatur. It truly means the world to us when customers like yourself take the time to share how our service department has exceeded your expectations, and we're thrilled to hear that Steve has consistently delivered the exceptional care your vehicle deserves.
Very professional. Cory was friendly and not pushy. He knew the vehicle and we were pleased with the experience.
Business response:
It's wonderful to know that Cory provided you with friendly, knowledgeable assistance without any pressure during your visit. We strive to ensure every customer feels comfortable and well-informed throughout their experience, and your comments confirm we're achieving that goal. Thank you for choosing us for your automotive needs.
The manager, service advisor and all mechanics were awesome! I will recommend everyone I know get service there.
Business response:
Thank you for taking the time to share your positive feedback and for recommending Crown Nissan of Decatur to others. We truly appreciate your trust in our team and look forward to continuing to serve you with the same level of excellence in the future.
Amber Jesse is a great service advisor, and the technicians do a great job on your vehicle.
Business response:
We are pleased to hear about your positive experience with our service team. It's wonderful to know that Amber Jesse provided you with great service as your advisor and that our technicians took excellent care of your vehicle.
Crown Nissan of Decatur has a 4.6 star rating with 914 reviews.
Crown Nissan of Decatur is open now. It will close at 6:00 p.m.