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Crown Nissan of Decatur
- Car Dealers
- Decatur, IL
About this business
Location details
165 W Pershing Road, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Prompt Clean Kind Everyone is very professional and takes pride in their performance and appearance of shop and waiting area.
Business response:
Thank you for recognizing our team's professionalism and dedication! We're delighted you noticed our commitment to maintaining high performance standards and keeping our facilities clean. Your feedback about our prompt, clean, and courteous service means so much to us. We take great pride in creating a welcoming environment for our customers. Thank you for sharing your positive experience with Crown Nissan of Decatur.
During a very stressful time and a not great experience at my original dealership, you guys stepped in, made the process easy and all the staff and employees were helpful, kind and got the job done without making me feel like a problem!!! Very grateful and got me back into a safe car! Thank you thank you!!!!
Business response:
Thank you for sharing your experience! We're so glad we could make the process smoother during a stressful time and that our team made you feel welcomed and supported. Your kind words about our staff really brighten our day!
had some issues with the car I bought, however, after talking with them they took care of all of my concerns and I am very happy with the outcome. I will continue to take my car there for service.
Business response:
Thank you for sharing your experience. We appreciate your patience while we resolved your concerns and are glad we could address everything to your satisfaction. We look forward to continuing to serve you for future service needs.
Amber worked with the extended warranty I had and resolved issues that were stumbling blocks in the repair of my vehicle.
Business response:
Thank you for the positive feedback! We're delighted that Amber was able to work with your extended warranty and resolve the repair obstacles. Providing solutions and removing barriers for our customers is what we strive for at Crown Nissan of Decatur. We appreciate you sharing your experience!
Extremely personable and knowledgeable salesman. Good deal. Clean place. Fast service. Long established dealership. Thanks.
Business response:
Thank you for the great review! We're thrilled you found our sales staff personable and knowledgeable, and that you were pleased with our pricing and service. We appreciate you choosing Crown Nissan of Decatur and taking the time to share your positive feedback.
The tech was great and did my oil change quick efficiently and happy with my service
Business response:
Thank you for the positive feedback! We're thrilled our technician provided quick and efficient oil change service. Your satisfaction means a lot to us at Crown Nissan of Decatur, and we look forward to serving you again.
Very efficient and polite. They got everything done well. Totally satisfied. They were helpful with a few extra concerns that I had.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our efficient and polite team. It's great that we could address all your concerns and leave you completely satisfied. We truly appreciate customers like you!
Great. No issues. It was easy to book the appointment, everyone there was friendly and accommodating, and it was a great experience overall.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that scheduling was easy and our team was friendly and accommodating. Your positive experience means the world to us!
Good service, communication, reasonable price. I cant get to 15 words! Ridiculous part of survey!
Business response:
Thank you for the positive feedback about our service, communication, and pricing! We appreciate you taking the time to share your experience despite the survey challenges. We look forward to serving you again at Crown Nissan of Decatur.
Frequently asked questions about Crown Nissan of Decatur
How is Crown Nissan of Decatur rated?
Crown Nissan of Decatur has a 4.6 star rating with 833 reviews.
When is Crown Nissan of Decatur open?
Crown Nissan of Decatur is closed now. It will open tomorrow at 7:00 a.m.