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Crown Nissan of Decatur

4.6

About this business

Location details

165 W Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.6686 reviews
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Michaela.wolfman's profile image
Michaela.wolfman 
2 days ago

Absolute best team with a great heart for helping people. Makes sense that people come from everywhere to go to Crown! 

Business response:

Thank you for your review! We are delighted to hear that you found our team to be the absolute best with a genuine commitment to helping people. Your recognition of our team's caring approach means everything to us. It's wonderful to know that our dedication to service creates such a positive experience that draws customers from near and far. We truly appreciate you taking the time to share your experience, and we look forward to continuing to serve you with the same level of care and excellence. 

Sandra Bork's profile image
Sandra Bork 
3 days ago

This vehicle has great technology, the autopilot is designed to prevent accidents due to any distraction, I love it. It also has ignition with control and the spaciousness of the vehicle is very comfortable. 

Business response:

We are pleased to hear about your positive experience with the advanced technology features in your vehicle. Your appreciation for the safety systems that help prevent accidents shows how much you value the protective features designed to keep you secure on the road. We understand how important it is to have reliable safety technology that works even when distractions occur. The convenience of the advanced ignition system and the comfortable spacious interior clearly make your driving experience more enjoyable. Thank you for... read more

JWARDELL57's profile image
JWARDELL57 
3 days ago

The dealership was very nice and we had a great experience. Everyone was very friendly. 

Business response:

Thank you for your wonderful feedback about your experience with us. We genuinely appreciate you taking the time to share your thoughts. It means so much to hear that you found our team to be welcoming and that your visit left such a positive impression. Creating a comfortable environment where every customer feels valued is something we work hard to achieve every day. Your kind words about the friendly atmosphere truly make our day. We are grateful for customers like you and look forward to serving you again in the future. 

jcswartz1110's profile image
jcswartz1110 
6 days ago

Good service. Friendly people. Knowledgeable technicians. They did overinflate all four of my tires. Fair price since they did honor a coupon I had received from Nisson online. 

Business response:

Thank you for sharing your experience! We are delighted to hear that you found our service satisfactory and our team friendly. It's wonderful to know that our technicians demonstrated their knowledge during your visit. We appreciate you bringing the tire inflation issue to our attention, as this helps us maintain our service standards. We're glad we could honor your online coupon and provide you with fair pricing. Your feedback helps us continue to improve, and we truly value customers like you who take the time to share the... read more

Leon's profile image
2 weeks ago

This was the first time I was in the crown, Nissan dealership and service department in Decatur. I was completely impressed with the cleanliness of the shop and the kindness of the service employees. I was there for warranty work and they serviced my vehicle while I was there. The timing was absolutely awesome! I intend on using them in the future and most likely will consider buying my next new car there. 

darlamills1961's profile image
darlamills1961 
2 weeks ago

Went about and over with their service. The Tech was very knowledgeable . Thank you! Keep up the good work. 

kdavis58551953's profile image
kdavis58551953 
2 weeks ago

The service was great. Had several issues that were addressed, all taken care if in a timely manner. One problem occured and was corrected, no fault of the service dept. Very satisfied with service. Staff was great to work with. 

KEVIN.DOOLIN's profile image
KEVIN.DOOLIN 
3 weeks ago

Service contact was good. Oil change completed in a timely manner. Experience was excellent. Thanks. 

R.SKIDMORE's profile image
R.SKIDMORE 
3 weeks ago

Very friendly and accommodating. Joe Haskell was our salesman, very personable. I would recommend to anyone looking for a good experience purchasing a vehicle. 

Business response:

Thank you for your kind words about your experience with us. We're thrilled that Joe provided excellent service during your vehicle purchase. Your recommendation means a lot to us, and we appreciate you choosing Crown Nissan of Decatur. 

Frequently asked questions about Crown Nissan of Decatur

How is Crown Nissan of Decatur rated?

Crown Nissan of Decatur has a 4.6 star rating with 686 reviews. 

When is Crown Nissan of Decatur open?

Crown Nissan of Decatur is closed now. It will open tomorrow at 8:30 a.m.