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Crown Nissan of Decatur

4.6

About this business

Location details

165 W Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.6966 reviews
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CHIPBONE7's profile image
CHIPBONE7 
a day ago

Present, proactive tentative The experience was positive and enjoyable no pressure One two three four 

Business response:

Thank you for the positive feedback! We're delighted to hear about your enjoyable, no-pressure experience with our team at Crown Nissan of Decatur. We appreciate you taking the time to share your thoughts! 

cgrove1739's profile image
cgrove1739 
3 days ago

Went extra mile find me vehicle & kept in touch. Caleb is good personable salesman. 

Business response:

Thank you for sharing your wonderful experience with Crown Nissan of Decatur! We're thrilled to hear our team went the extra mile to find your perfect vehicle and maintained great communication throughout. We're especially pleased that Caleb provided the personable, professional service we strive for. Your feedback means the world to us! 

jdejong523's profile image
jdejong523 
3 days ago

The staff were friendly. The services were done in a timely manner. Easy to communicate with everyone. 

Business response:

Thank you for your positive feedback! We're delighted that our friendly staff provided timely service and that communication was smooth throughout your visit. We appreciate you choosing Crown Nissan of Decatur and look forward to serving you again. 

cgrove1739's profile image
cgrove1739 
3 days ago

Kept me informed while giving me time think over the deals. Positive overall experience with Caleb. 

Business response:

Thank you for sharing your experience with Crown Nissan of Decatur. We're glad you felt well-informed while having the space to consider your options. Your positive feedback about your overall experience means a lot to our team and motivates us to continue delivering exceptional service. 

msfobbs123's profile image
msfobbs123 
4 days ago

Waiting on a part so service hasn't been completed yet Waiting on a part for heater to arrive 

Business response:

Thank you for your patience while we wait for your heater part to arrive. We'll complete your service as soon as it's in and ensure it meets our high standards. Your understanding is appreciated. 

ginny4's profile image
ginny4 
4 days ago

they had my part and installed it super fast The service lady Amanda and the service tech were fast and friendly!! keep up great job you both! 

Business response:

Thank you for the wonderful feedback! We're thrilled that Amanda and our service tech provided fast and friendly service. Your recognition means so much to our team, and we look forward to serving you again! 

highsmmy's profile image
highsmmy 
a week ago

Over the past several years, everyone has always been very professional and accommodating. As always, I cannot say enough good things about Crown Nissan. Service is also always swift and accurate. 

Dennystorm52's profile image
Dennystorm52 
a week ago

Bought RAV4 new in 2013 at Crown. Crown is the only one to service it. Everyone has been great to deal with, especially Larry M. Have dealt with him 99% of the time and he has always put up with my OCD and millions of questions!! Hope he is making top $ gets a bonus now and then!!! Wife had a 2013 Avalon for years, and it was taken care of professionally at Crown also. 

Business response:

Dillon was the person that took care of me last service. Did a top notch job and very professional!!! 

Jpargolf44's profile image
Jpargolf44 
a week ago

Friendly and helpful The courtesy driver was very helpful and delivered and picked me up with no problems. 

Business response:

Thank you for your kind words about our courtesy driver and service team. We're delighted that your pickup and delivery experience was seamless. We appreciate your feedback and look forward to serving you again at Crown Nissan of Decatur. 

Frequently asked questions about Crown Nissan of Decatur

How is Crown Nissan of Decatur rated?

Crown Nissan of Decatur has a 4.6 star rating with 966 reviews. 

When is Crown Nissan of Decatur open?

Crown Nissan of Decatur is closed now. It will open tomorrow at 8:30 a.m.