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Crown Nissan of Decatur
- Car Dealers
- Decatur, IL
About this business
Location details
165 W Pershing Road, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Quick in and out. Questions answered and service great Like being able to go without having to schedule an appointment
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that your visit was efficient and that our team was able to answer all your questions promptly. It's fantastic to know that you appreciated the convenience of our walk-in service without needing to schedule ahead of time. Your positive experience with our service team means everything to us at Crown Nissan of Decatur, and we look forward to providing you with the same excellent experience in the future.
Amber and Charlie went out of their way to correct an error from another dealership. The service was provided without an appt. and I would highly recommend bringing your service needs to their attention. They my new go to for all my vehicle service needs. Very impressed.
Business response:
Your positive experience with our team really means a lot to us. We're thrilled that our staff could step in and help resolve the issue from the other dealership, even without a scheduled appointment. It's wonderful to hear that you felt the service exceeded your expectations and that we've earned your trust for future vehicle maintenance needs. Your recommendation speaks volumes, and we look forward to continuing to provide you with the exceptional service you deserve at Crown Nissan of Decatur.
I am pleased with the service department. The staff very efficient and friendly. My appointment time was great and the mechanics were prompt on starting on my car. The free shuttle is wonderful.
Business response:
Thank you for sharing your positive experience with our service department at Crown Nissan of Decatur. We're delighted to hear that our team provided efficient and friendly service, that your appointment timing worked well, and that you appreciated our complimentary shuttle service. Your feedback means a great deal to us and motivates our team to continue delivering excellent care.
Great Great. Great. Great. Great. Great This survey asking for # of words is stupid
Business response:
Thank you for your great feedback! We truly appreciate your enthusiasm and look forward to serving you again at Crown Nissan of Decatur.
Timely, courteous & excellent service Staff were friendly and answered all my questions Excellent Team!
Business response:
Thank you for your wonderful feedback! We're thrilled that our team provided timely, courteous service and answered all your questions. Your kind words about our staff's friendly approach mean a lot to us. We appreciate you recognizing our dedication to excellent service!
Always very helpful. Answer all my questions set your up appointments gives me reminders barry courteous
Business response:
Thanks for sharing your positive experience! We're delighted to hear our team has been helpful with your questions, appointments, and reminders. Your kind words about our courteous service mean a lot to us. We appreciate your trust and look forward to continuing to serve you!
Quick, friendly, and efficient Came in for an oil change and tire rotation. Great job!
Business response:
Thank you for the wonderful feedback! We're thrilled you had a great experience with our quick and efficient oil change and tire rotation service. We appreciate you choosing Crown Nissan of Decatur and look forward to serving you again!
I had a great experience and got all my needs taken care of. Good communication about time and cost.
Business response:
Thank you for the wonderful feedback! We're thrilled we could take care of all your needs and that our communication about timing and pricing made your experience smooth. Your positive review means so much to our team at Crown Nissan of Decatur, and we look forward to serving you again!
Quick appointment available, able to complete the work in a timely manner, great communication about recommended fixes.
Business response:
Thank you for your review, rebecv2001. We're delighted to hear that scheduling your appointment was straightforward and that we completed your work efficiently. Your feedback about our clear communication regarding recommended repairs means a great deal to us at Crown Nissan of Decatur.
Frequently asked questions about Crown Nissan of Decatur
How is Crown Nissan of Decatur rated?
Crown Nissan of Decatur has a 4.6 star rating with 914 reviews.
When is Crown Nissan of Decatur open?
Crown Nissan of Decatur is open now. It will close at 6:00 p.m.