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Crown Nissan of Decatur

4.6

About this business

Location details

165 W Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.6791 reviews
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xl8691's profile image
xl8691 
a month ago

I have no problem with the work that was done on my car the personal were very good and they did take care of me 

Business response:

We are ecstatic to hear that you had a positive experience with the service work on your vehicle. Your feedback about our team taking good care of you means a great deal to us. We take pride in providing quality automotive service and ensuring our customers feel valued throughout their visit. Thank you for choosing Crown Nissan and for taking the time to share your experience with others. 

lafox_52's profile image
lafox_52 
a month ago

Quick and satisfied in service. counter ladies were all pleasant and helpful. Price was fantastic 

Business response:

We are grateful for your wonderful feedback about your recent service experience. It brings us great joy to hear that you found our service to be efficient and that you left feeling completely satisfied. We take pride in having team members who are pleasant and helpful, and we're delighted that our staff made such a positive impression on you. Your mention of our fantastic pricing shows that we're meeting our goal of providing excellent value to our customers. Thank you for choosing Crown Nissan and for taking the time to sh... read more

jviccone's profile image
jviccone 
a month ago

I am happy with the work performed on my Rogue. Amber listened and understood what I wanted repaired, and later called me to further discuss it with me to make sure everything would be done satisfactorily. 

Business response:

We are glad to hear about your positive experience with the service on your Rogue. It's wonderful that you felt heard and understood throughout the repair process. We're pleased that our team took the time to have thorough discussions with you to ensure your complete satisfaction with the work. Your satisfaction with the completed repairs means a great deal to us, and we appreciate you taking the time to share your experience. 

mike.perry0's profile image
mike.perry0 
a month ago

They are very knowledgeable and easy to deal with. When I have a car need for our sales fleet I do not hesitate to reach out to them to get the ball rolling with options for purchase. The deal is completed in a timely and efficient manner which is very important in today's fast paced environment. I would recommend them to anyone in the market for a car, truck or suv. 

Business response:

Thank you for taking the time to share your experience. We truly value your feedback about our team's knowledge and approach to customer service. It means so much to hear that you find us easy to work with and that we can efficiently meet your fleet needs. Your confidence in reaching out to us for vehicle options shows the trust you have in our service, and we are honored to be your go-to choice. We appreciate your recommendation and look forward to continuing to serve you and your business with the same level of expertise a... read more

COOMERDOUGLAS's profile image
COOMERDOUGLAS 
a month ago

Mechanic Steve Hayes worked with me through the repairs. Excellent tech. He can always be counted on to see things are done correctly 

Business response:

We sincerely value your feedback about your repair experience with us. It means so much to hear that our technician provided excellent service and worked closely with you throughout the process. Your confidence in his ability to handle things properly and get the job done right reflects exactly the kind of reliable, quality service we strive to deliver. We appreciate you taking the time to recognize the dedication and expertise that went into your repairs. 

seanfredericks38's profile image
seanfredericks38 
a month ago

Easy to work with. overall deal was easy and fair. very happy with our purchase. 

Business response:

We are overjoyed to hear about your positive experience! It brings us great satisfaction to know that working with our team felt smooth and straightforward for you. We truly value customers who recognize when a deal is handled fairly, and we are thrilled that you feel completely satisfied with your purchase. Your feedback reinforces our commitment to making the car buying process as seamless as possible for every customer who walks through our doors. 

Michaela.wolfman's profile image
Michaela.wolfman 
a month ago

Absolute best team with a great heart for helping people. Makes sense that people come from everywhere to go to Crown! 

Business response:

Thank you for your review! We are delighted to hear that you found our team to be the absolute best with a genuine commitment to helping people. Your recognition of our team's caring approach means everything to us. It's wonderful to know that our dedication to service creates such a positive experience that draws customers from near and far. We truly appreciate you taking the time to share your experience, and we look forward to continuing to serve you with the same level of care and excellence. 

Sandra Bork's profile image
Sandra Bork 
a month ago

This vehicle has great technology, the autopilot is designed to prevent accidents due to any distraction, I love it. It also has ignition with control and the spaciousness of the vehicle is very comfortable. 

Business response:

We are pleased to hear about your positive experience with the advanced technology features in your vehicle. Your appreciation for the safety systems that help prevent accidents shows how much you value the protective features designed to keep you secure on the road. We understand how important it is to have reliable safety technology that works even when distractions occur. The convenience of the advanced ignition system and the comfortable spacious interior clearly make your driving experience more enjoyable. Thank you for... read more

JWARDELL57's profile image
JWARDELL57 
2 months ago

The dealership was very nice and we had a great experience. Everyone was very friendly. 

Business response:

Thank you for your wonderful feedback about your experience with us. We genuinely appreciate you taking the time to share your thoughts. It means so much to hear that you found our team to be welcoming and that your visit left such a positive impression. Creating a comfortable environment where every customer feels valued is something we work hard to achieve every day. Your kind words about the friendly atmosphere truly make our day. We are grateful for customers like you and look forward to serving you again in the future. 

Frequently asked questions about Crown Nissan of Decatur

How is Crown Nissan of Decatur rated?

Crown Nissan of Decatur has a 4.6 star rating with 791 reviews. 

When is Crown Nissan of Decatur open?

Crown Nissan of Decatur is closed now. It will open tomorrow at 7:00 a.m.