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Crown Nissan of Decatur

4.6

About this business

Location details

165 W Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.6949 reviews
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brittany_nicole24's profile image
brittany_nicole24 
3 months ago

Amazing customer service, fast and kept me in the loop while my vehicle was serviced 

Business response:

We are absolutely thrilled to hear about your positive experience with our service team! Your feedback about our amazing customer service and communication throughout the process means so much to us. 

DONNADOTSON32's profile image
DONNADOTSON32 
3 months ago

I absolutely love crown nissan. The customer service in the service dept. Is impeccable. My macanic Steve is awesome,,im always satisfied with the work that he does on my car. 5 star ratings for him and all the staph. 

Business response:

We are honored to receive such wonderful feedback about your experience with Crown Nissan of Decatur. It truly means the world to us when customers like yourself take the time to share how our service department has exceeded your expectations, and we're thrilled to hear that Steve has consistently delivered the exceptional care your vehicle deserves. 

Lcasey0's profile image
Lcasey0 
3 months ago

Very professional. Cory was friendly and not pushy. He knew the vehicle and we were pleased with the experience. 

Business response:

It's wonderful to know that Cory provided you with friendly, knowledgeable assistance without any pressure during your visit. We strive to ensure every customer feels comfortable and well-informed throughout their experience, and your comments confirm we're achieving that goal. Thank you for choosing us for your automotive needs. 

Tschook's profile image
Tschook 
3 months ago

The manager, service advisor and all mechanics were awesome! I will recommend everyone I know get service there. 

Business response:

Thank you for taking the time to share your positive feedback and for recommending Crown Nissan of Decatur to others. We truly appreciate your trust in our team and look forward to continuing to serve you with the same level of excellence in the future. 

rdpansch's profile image
rdpansch 
3 months ago

Amber Jesse is a great service advisor, and the technicians do a great job on your vehicle. 

Business response:

We are pleased to hear about your positive experience with our service team. It's wonderful to know that Amber Jesse provided you with great service as your advisor and that our technicians took excellent care of your vehicle. 

Wandacruz0226's profile image
Wandacruz0226 
3 months ago

Very professional and knowledgeable of vehicles on their property. Process was conducted with integrity and care. 

Business response:

We are delighted to hear about your positive experience at Crown Nissan of Decatur. Your recognition of our team's professionalism and vehicle knowledge truly means the world to us, and we take great pride in ensuring every customer feels confident in their automotive decisions. 

PWATSON649's profile image
PWATSON649 
3 months ago

I have always used this dealership for my cars. They are competent and work efficiently. 

Business response:

We are delighted to hear about your continued loyalty to Crown Nissan of Decatur over the years. Your trust in our team means everything to us, and we truly appreciate you choosing us for all your automotive needs. It's wonderful to know that you've experienced the competence and efficiency that we strive to deliver with every service. Thank you for being such a valued customer and for taking the time to share your positive experience with others. 

jd.bishop's profile image
jd.bishop 
3 months ago

It is always a pleasure getting my oil changed and tires rotated at Crown Nissan in Decatur. 

Business response:

Thank you for your continued trust in Crown Nissan of Decatur! We're delighted you always have a positive experience with our oil changes and tire rotations. Your loyalty means everything to us! 

juliecox33's profile image
juliecox33 
3 months ago

We have fun, driving and learning about new cars. Great experience, professional and knowledgeable! Great experience, professional, knowledgeable and fun! 

Business response:

We are honored to hear that you enjoyed exploring and discovering information about our vehicle selection. Your enthusiasm for the car shopping experience truly means a lot to us. It's wonderful to know that our team's expertise and professional approach made your visit both educational and enjoyable. We appreciate you taking the time to share your positive experience at Crown Nissan of Decatur, and we look forward to helping you again in the future. 

Frequently asked questions about Crown Nissan of Decatur

How is Crown Nissan of Decatur rated?

Crown Nissan of Decatur has a 4.6 star rating with 949 reviews. 

When is Crown Nissan of Decatur open?

Crown Nissan of Decatur is closed now. It will open tomorrow at 7:00 a.m.