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Crown Nissan of Decatur

4.6

About this business

Location details

165 W Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.6949 reviews
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jasthomas's profile image
jasthomas 
2 months ago

Friendly, helpful, amd respectful. 11 words... the quick brown fox jumps over the lazy dog. 

Business response:

We are delighted to hear that your experience with us was friendly, helpful, and respectful! Those are values we genuinely strive to uphold with every customer who walks through our doors, and it means a great deal to know that came through during your visit. Thank you for taking the time to share your kind words — we truly appreciate your support and look forward to serving you again! 

casey.watts's profile image
casey.watts 
2 months ago

Knowledgeable Independent smart helpful great to worm with work with does a great job and always ask for him 

Business response:

Your positive feedback truly means a great deal to us! It is wonderful to hear that you had such a great experience and found our team member to be knowledgeable, independent, and genuinely helpful. Those are exactly the qualities we strive to bring to every interaction. 

thedaniels's profile image
thedaniels 
3 months ago

Knowledge staff that answered all the questions asked regarding the purchase and sale of our vehicle. 

Business response:

Thank you for the kind words! We're glad our staff could answer all your questions and make the process smooth. We look forward to serving you again! 

white.emmalynn's profile image
white.emmalynn 
3 months ago

Joe was super patient with me and was so informative throughout the entire process. Would but my next auto from him and recommend him highly. 

Business response:

We are ecstatic to hear about your positive experience with Joe! It's wonderful to know that his patience and informative approach made your entire process smooth and enjoyable. We truly appreciate customers like you who take the time to recognize exceptional service. 

Morrisonhayley15's profile image
Morrisonhayley15 
3 months ago

Smooth, easy process. Knowledgeable staff. The process was smooth and easy. Clyde was super helpful in getting me into what I wanted at the price range I wanted to stay at. 

Business response:

Thank you for taking the time to share your positive experience with Crown Nissan of Decatur. We're delighted to hear that you found our process smooth and easy, and that our knowledgeable staff was able to meet your needs effectively. 

lexilowe888's profile image
lexilowe888 
3 months ago

My car took an extra day to get fixed but Amber did great at communicating and answering any questions I had. Since my car took a bit longer to get done she allowed me to pickup and drive a rental for the time being which I appreciated 

Business response:

We are excited to hear about your positive experience with our service team. We understand that having your car take longer than expected can be frustrating, and we're glad that our team was able to provide clear communication throughout the process and arrange alternative transportation to minimize any inconvenience. 

robt1951's profile image
robt1951 
3 months ago

The salesman was attentive and answered all of our questions. We also got a good deal. 

Business response:

Thank you for taking the time to share your positive experience with Crown Nissan of Decatur. We are thrilled to hear that our salesman provided you with the attentive service you deserved and took the time to thoroughly address all of your questions throughout the process. 

mlquinn1129's profile image
mlquinn1129 
3 months ago

Good service and good customer service and friendly staff Will come back again for my routine oil changes 

Business response:

Thank you for sharing your positive experience with us! We're delighted to hear that you found our service and customer service to be good, and that our staff made a friendly impression. Your feedback about the quality of care you received truly means a lot to our team. 

dehenard's profile image
dehenard 
3 months ago

The check in was fast and pleasant and the service was completed more quickly than I expected. The suggested services were reasonable and well presented. 

Business response:

We truly appreciate your feedback regarding our service recommendations and presentation. At Crown Nissan of Decatur, we strive to provide transparent and reasonable service options to help keep your vehicle running at its best. Thank you for taking the time to share your experience with us. 

Frequently asked questions about Crown Nissan of Decatur

How is Crown Nissan of Decatur rated?

Crown Nissan of Decatur has a 4.6 star rating with 949 reviews. 

When is Crown Nissan of Decatur open?

Crown Nissan of Decatur is closed now. It will open tomorrow at 7:00 a.m.