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Crown Nissan of Decatur

4.6

About this business

Location details

165 W Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.6687 reviews
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R.SKIDMORE's profile image
R.SKIDMORE 
3 weeks ago

Very friendly and accommodating. Joe Haskell was our salesman, very personable. I would recommend to anyone looking for a good experience purchasing a vehicle. 

Business response:

Thank you for your kind words about your experience with us. We're thrilled that Joe provided excellent service during your vehicle purchase. Your recommendation means a lot to us, and we appreciate you choosing Crown Nissan of Decatur. 

Jpeck4's profile image
3 weeks ago

Experience was good. Easy to schedule and the shuttle service was excellent Will definitely be back 

Business response:

Thank you for your wonderful feedback about your recent service experience with us at Crown Nissan of Decatur. We are delighted to hear that scheduling was straightforward for you and that our shuttle service exceeded your expectations. Your positive comments about the overall quality of your visit mean a great deal to our team. We look forward to serving you again and providing the same level of excellent service that you experienced. 

Sandern08's profile image
Sandern08 
4 weeks ago

I have been to the dealership several times. Each encounter with Amber and the other staff has been a pleasant experience. They are friendly, knowledgeable and efficient. 

Business response:

We are thrilled to hear about your positive experiences during your multiple visits to Crown Nissan of Decatur. It's wonderful to know that our team has consistently provided you with friendly and knowledgeable service. We truly value your feedback about the pleasant encounters you've had with our staff and their efficient approach to helping you. Your continued trust in us means everything, and we look forward to serving you again in the future. 

MKHANDLEY's profile image
MKHANDLEY 
4 weeks ago

Usual professional service that started on time and was completed quickly. Steve Hayes found the problem with my emergency brake, got me an estimate to fix it, and the parts were ordered. Waiting for them to arrive so he can make the repair. I appreciate his professionalism. 

Business response:

Thank you for taking the time to share your positive experience with us at Crown Nissan of Decatur. We are delighted to hear that you received the professional service you have come to expect from our team. It's wonderful to know that your appointment began promptly and was handled efficiently. We're pleased that Steve was able to quickly identify the issue with your emergency brake and provide you with a clear estimate for the repair. Your recognition of his professional approach means a great deal to us. We look forward to... read more

gnfreak's profile image
a month ago

Good experiance. I never felt pressured. Clayton did a good job running throught the Process and helped set up the phone in the new truck 

Mljones1215's profile image
Mljones1215 
a month ago

Staff was professional and courteous. The waiting room could have been a little more nicer. 

Business response:

We are delighted to hear that our team provided you with professional and courteous service. Your positive feedback about our staff means a great deal to us at Crown Nissan of Decatur. We also appreciate your honest feedback about our waiting area, as it helps us identify opportunities to enhance the comfort of our customers' visits. Thank you for choosing us and for taking the time to share your experience. 

bowling2727's profile image
bowling2727 
a month ago

This dealership has always done a good job, always pleasant to work with, this work was done in a timely manner. 

higarjaycie's profile image
higarjaycie 
a month ago

Very excellent service everytime I go in to get my car worked on! No complaints! 

Ron's profile image
a month ago

Great dealership Tyler and Clyde great people to work with. Always fair and honest people. Clean showroom and just great people and great vehicles this is my 3rd Rogue and 5th vehicle I have purchased from Crown all have been great 

Frequently asked questions about Crown Nissan of Decatur

How is Crown Nissan of Decatur rated?

Crown Nissan of Decatur has a 4.6 star rating with 687 reviews. 

When is Crown Nissan of Decatur open?

Crown Nissan of Decatur is closed now. It will open at 8:30 a.m.