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Crown Nissan of Decatur

4.6

About this business

Location details

165 W Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.61,175 reviews
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aaronjking0408's profile image
aaronjking0408 
3 weeks ago

Experience professional, knew what was wrong with my car, quick service in and out Excellent 

Business response:

Thank you for the wonderful feedback! We're thrilled our team quickly identified your vehicle's issue and provided efficient service. Your praise for our excellent and speedy service means a lot to us. We appreciate you sharing your positive experience and look forward to serving you again! 

Mimi's profile image
Mimi 
3 weeks ago

Everyone so helpful and kind and friendly . a business I will comeback to when needed 

Business response:

Thank you for your kind words about our helpful and friendly service! We're thrilled you had such a positive experience and look forward to serving you again at Crown Nissan of Decatur. 

dsperry17's profile image
dsperry17 
3 weeks ago

Great Service, Excellent Steve Hays and Crown employees are very Friendly & Courteous. Very through, and they communicate my vehicle needs very clearly. Love their service and Dealership! 

Business response:

Thank you for the wonderful feedback! We're thrilled to hear about your excellent experience with Steve Hays and our team. Your kind words about our friendly, thorough service mean so much to us. We appreciate you choosing Crown Nissan of Decatur! 

codyandrewilliams's profile image
codyandrewilliams 
4 weeks ago

The staff was very friendly, not at all overbearing or pushy, and helped us find the perfect car 

Business response:

Thank you for the wonderful feedback! We're thrilled our staff provided a welcoming, helpful experience in finding your perfect car. Your review means a lot to us, and we appreciate you choosing Crown Nissan of Decatur! 

puppybreath013's profile image
puppybreath013 
a month ago

They are always friendly and helpful. Write down all that's wrong and try to fix it. Or have reasons why it's happening. 

Business response:

Thank you for your positive feedback! We're thrilled to hear that our team has been consistently friendly and helpful. Your kind words mean so much to us and motivate us to continue providing quality service. 

Dshaw0822's profile image
Dshaw0822 
a month ago

Got me right in. Came to let mr know the progress on car and reviewed everything with me 

Business response:

Thank you for your feedback! We're glad we could get you in quickly and keep you informed throughout the process. Clear communication is something we take pride in, and we appreciate you sharing your positive experience. 

Brcripe's profile image
Brcripe 
a month ago

Have used service department 3 times in last 12 months, dealing with amber and very pleased with work performed, timelines of work performed in quoted time and friendliness of staff 

Business response:

Thank you for your continued trust in our service department! We're thrilled that you've been pleased with our work quality, timelines, and friendly staff over your three visits this year. We truly value loyal customers like you and look forward to serving you again. 

brubeck.kathy.63's profile image
brubeck.kathy.63 
a month ago

I liked the service and the help I got I really like the car the dealer 

Business response:

Thank you for your positive feedback! We're thrilled you're happy with both the service and your new car. Your satisfaction means a great deal to Crown Nissan of Decatur, and we look forward to serving you again. 

LEMEZISL's profile image
LEMEZISL 
a month ago

Excellent experience and service as always. Clyde was able to get the Nissan Rogue that I wanted from another dealership. It all happened quickly and seamlessly so that I was able to take advantage of the Nissan incentives before they expired. 

Business response:

Thank you for the wonderful review! We're thrilled we could locate your Nissan Rogue and complete the transfer quickly so you could take advantage of the incentives. Your satisfaction means everything to us, and we appreciate you choosing Crown Nissan of Decatur! 

Frequently asked questions about Crown Nissan of Decatur

How is Crown Nissan of Decatur rated?

Crown Nissan of Decatur has a 4.6 star rating with 1,175 reviews. 

When is Crown Nissan of Decatur open?

Crown Nissan of Decatur is closed now. It will open at 7:00 a.m.