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Crown Nissan of Decatur

4.6

About this business

Location details

165 W Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.6914 reviews
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Ramsey & Grant Burgeson's profile image
Ramsey & Grant Burgeson 
2 months ago

Thank you for such a positive experience. Your team went above and beyond to make everything easy and stress-free, and we’re grateful for the care and professionalism throughout the process. 

Business response:

Thank you for your kind words! We're thrilled that our team made your experience smooth and stress-free. Your recognition means the world to us and motivates us to continue providing exceptional service to every customer at Crown Nissan of Decatur. 

ginny4's profile image
ginny4 
2 months ago

amanda and service tech were awesome Fast and super friendly service and no long wait time! 

Business response:

Thank you for the wonderful feedback! We're thrilled that Amanda and our service tech provided excellent, fast, and friendly service with no wait time. Your positive experience means so much to us at Crown Nissan of Decatur! 

aaronjking0408's profile image
aaronjking0408 
2 months ago

Experience professional, knew what was wrong with my car, quick service in and out Excellent 

Business response:

Thank you for the wonderful feedback! We're thrilled our team quickly identified your vehicle's issue and provided efficient service. Your praise for our excellent and speedy service means a lot to us. We appreciate you sharing your positive experience and look forward to serving you again! 

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Mimi 
2 months ago

Everyone so helpful and kind and friendly . a business I will comeback to when needed 

Business response:

Thank you for your kind words about our helpful and friendly service! We're thrilled you had such a positive experience and look forward to serving you again at Crown Nissan of Decatur. 

dsperry17's profile image
dsperry17 
2 months ago

Great Service, Excellent Steve Hays and Crown employees are very Friendly & Courteous. Very through, and they communicate my vehicle needs very clearly. Love their service and Dealership! 

Business response:

Thank you for the wonderful feedback! We're thrilled to hear about your excellent experience with Steve Hays and our team. Your kind words about our friendly, thorough service mean so much to us. We appreciate you choosing Crown Nissan of Decatur! 

codyandrewilliams's profile image
codyandrewilliams 
2 months ago

The staff was very friendly, not at all overbearing or pushy, and helped us find the perfect car 

Business response:

Thank you for the wonderful feedback! We're thrilled our staff provided a welcoming, helpful experience in finding your perfect car. Your review means a lot to us, and we appreciate you choosing Crown Nissan of Decatur! 

puppybreath013's profile image
puppybreath013 
2 months ago

They are always friendly and helpful. Write down all that's wrong and try to fix it. Or have reasons why it's happening. 

Business response:

Thank you for your positive feedback! We're thrilled to hear that our team has been consistently friendly and helpful. Your kind words mean so much to us and motivate us to continue providing quality service. 

Dshaw0822's profile image
Dshaw0822 
2 months ago

Got me right in. Came to let mr know the progress on car and reviewed everything with me 

Business response:

Thank you for your feedback! We're glad we could get you in quickly and keep you informed throughout the process. Clear communication is something we take pride in, and we appreciate you sharing your positive experience. 

Brcripe's profile image
Brcripe 
2 months ago

Have used service department 3 times in last 12 months, dealing with amber and very pleased with work performed, timelines of work performed in quoted time and friendliness of staff 

Business response:

Thank you for your continued trust in our service department! We're thrilled that you've been pleased with our work quality, timelines, and friendly staff over your three visits this year. We truly value loyal customers like you and look forward to serving you again. 

Frequently asked questions about Crown Nissan of Decatur

How is Crown Nissan of Decatur rated?

Crown Nissan of Decatur has a 4.6 star rating with 914 reviews. 

When is Crown Nissan of Decatur open?

Crown Nissan of Decatur is open now. It will close at 6:00 p.m.