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Crown Nissan of Decatur

4.6

About this business

Location details

165 W Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.6975 reviews
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larryadams2899's profile image
larryadams2899 
a month ago

Everything went okay . they texted me when the car was ready and they was.very friendly 

Business response:

We are absolutely thrilled to hear that your service experience went smoothly with us. Your feedback about our timely communication when your vehicle was ready and the friendly service you received from our team means so much to us at Crown Nissan. We truly appreciate you taking the time to share your positive experience and look forward to serving you again in the future. 

Bseider's profile image
Bseider 
a month ago

It was easy. Everything was handled efficiently and the car was very affordable. Experience was good. 

Business response:

We are excited to hear about your smooth experience with us! Your feedback about the efficient handling of everything and finding an affordable vehicle really means a lot to our team. We strive to make the car buying process straightforward and accessible for all our customers, so knowing that we succeeded in providing you with a positive experience is wonderful to hear. Thank you for choosing us for your automotive needs and for taking the time to share your thoughts. 

BLeesman35's profile image
BLeesman35 
a month ago

It was great The employees were amazing i will bring my car here when I need to get something done on it 

Business response:

Thank you for the great feedback! We're thrilled you had an outstanding experience with our team. We look forward to serving you again for your future automotive needs. 

GrandHighlander's profile image
GrandHighlander 
a month ago

Great experience with Donovan in Sales at Toyota! Got the new car we wanted and were treated professionally. Clyde was great to talk with and helpful as well. The only negative portion was waiting for the final step with finance. This was due to there only being one guy available to do it that day, and several people in front of us. Otherwise, great experience and would buy from them again! 

Business response:

Thank you for the positive feedback! We're thrilled you had a great experience with our sales team and found the right vehicle. We understand the wait for finance was frustrating and appreciate your patience. We look forward to serving you again in the future! 

tonyasing4u2's profile image
tonyasing4u2 
a month ago

I called Clyde about getting an oil change. He gave me the phone number for the service department and also transferred me to them. 

Business response:

Thank you for your review! We're thrilled to hear you were pleased with our friendly service and quick turnaround time. Your satisfaction means everything to us and we look forward to serving you again. 

tonyasing4u2's profile image
tonyasing4u2 
a month ago

Everyone was nice and my car was serviced in a short amount of time. I was pleased with the service. 

Business response:

Thank you for your review! We're thrilled to hear you were pleased with our friendly service and quick turnaround time. Your satisfaction means everything to us and we look forward to serving you again. 

simonajohnson77's profile image
simonajohnson77 
a month ago

Fast and reliable service. The Crown people are always pleasant to deal with. Never had a bad experience. 

Business response:

Thank you for your kind words! We're delighted to hear about your positive experiences with our team. Your recognition of our quick and dependable service means so much to us. We appreciate you being a valued customer at Crown Nissan of Decatur. 

Leon's profile image
Leon 
a month ago

Prompt Clean Kind Everyone is very professional and takes pride in their performance and appearance of shop and waiting area. 

Business response:

Thank you for recognizing our team's professionalism and dedication! We're delighted you noticed our commitment to maintaining high performance standards and keeping our facilities clean. Your feedback about our prompt, clean, and courteous service means so much to us. We take great pride in creating a welcoming environment for our customers. Thank you for sharing your positive experience with Crown Nissan of Decatur. 

Jenniferinness4883's profile image
Jenniferinness4883 
a month ago

During a very stressful time and a not great experience at my original dealership, you guys stepped in, made the process easy and all the staff and employees were helpful, kind and got the job done without making me feel like a problem!!! Very grateful and got me back into a safe car! Thank you thank you!!!! 

Business response:

Thank you for sharing your experience! We're so glad we could make the process smoother during a stressful time and that our team made you feel welcomed and supported. Your kind words about our staff really brighten our day! 

Frequently asked questions about Crown Nissan of Decatur

How is Crown Nissan of Decatur rated?

Crown Nissan of Decatur has a 4.6 star rating with 975 reviews. 

When is Crown Nissan of Decatur open?

Crown Nissan of Decatur is closed now. It will open at 7:00 a.m.