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165 W Pershing Road, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I am always pleased with the customer service and the great quality of work that is done!
Business response:
Thank you for sharing your experience! Your satisfaction with our service and quality of work means everything to us. We look forward to continuing to provide you with outstanding service.
We just had our Nissan serviced to our satisfaction! Joe Haskell took care of everything and we will recommend him to all our friends and family!
Business response:
Thank you for sharing your wonderful experience! We're thrilled that Joe Haskell provided exceptional service and that your Nissan was serviced to your satisfaction. Your recommendation to friends and family means the world to us. We appreciate your trust and look forward to serving you again!
The staff are very friendly and knowledgeable in what they do. That's a big relief for me when my vehicle needs looked at. Thank you!
Business response:
Thank you for the wonderful feedback! We're thrilled to hear our friendly and knowledgeable staff provided you with peace of mind. We appreciate you choosing Crown Nissan of Decatur!
i do not do these type of reviews. hope this goes through. if nit doesnt ,you wont get the rest of rating.
Business response:
Thank you for taking the time to leave us a 5-star rating! We know reviews aren't your usual thing, so we truly appreciate you making an exception for us. Your feedback means a lot and helps us continue providing great service.
Friendly, professional and in a timely manner. I will continue to go back with them for maintenance on my 2023 Nissan Rogue.
Business response:
Thank you for your positive feedback! We're delighted that you found our service friendly, professional, and timely. We look forward to continuing to provide excellent maintenance for your 2023 Nissan Rogue and appreciate your trust in our team.
Great people Great follow up Awesome Helpful polite good listeners friendly staff Clean shop and organized Clean lounge and office
Business response:
We are overjoyed to hear about your wonderful experience with our team. Your kind words about our helpful and polite staff truly mean the world to us. We take great pride in being good listeners and maintaining a friendly atmosphere for all our customers. It's fantastic to know that you found our facilities clean and well-organized, from our service areas to our customer lounge. Your feedback reinforces our commitment to providing exceptional service and maintaining high standards. We genuinely appreciate customers like you ... read more
Never disappointed in the service and how I am treated. Amber is always so nice and helpful.
Business response:
We are overjoyed to hear that you consistently have such wonderful experiences with our service team. It means so much to know that you feel well-cared for during every visit. We're fortunate to have dedicated team members who go above and beyond to provide helpful and friendly service to each of our valued customers. Your kind words truly brighten our day and remind us why we love what we do. We look forward to continuing to exceed your expectations in the future.
I was there to be checked to see if car needed work on a recall and to get oil change. They didn't have it down I was to get oil change as well, but they for me in while I was there
Business response:
Thank you for sharing your positive experience with us at Crown Nissan of Decatur. We understand how important it is to address recall concerns and maintain your vehicle properly with regular oil changes. We appreciate your patience when there was a mix-up with scheduling your oil change, and we're pleased our team was able to accommodate you during your visit. Your flexibility and understanding mean a lot to us, and we're grateful you took the time to share your feedback about how we worked to make things right for you.
Steve does a wonderful job repairing my car. Steve is polite and makes sure the job is done correctly!
Business response:
Thank you for the positive feedback about Steve and our service team! We're thrilled to hear about your excellent repair experience and appreciate you taking the time to share it. We look forward to continuing to serve you at Crown Nissan of Decatur.
Crown Nissan of Decatur has a 4.6 star rating with 1,175 reviews.
Crown Nissan of Decatur is closed now. It will open at 7:00 a.m.