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Crown Nissan of Decatur

4.6

About this business

Location details

165 W Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.6941 reviews
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GHARBARGER's profile image
GHARBARGER 
3 weeks ago

5 No No No ? ? Thanks Okay Okay Okay Okay Okay ?? Okay ?? Okay 

Business response:

We are glad you had a positive experience. Thank you for taking the time to share your feedback. 

genegall's profile image
genegall 
3 weeks ago

was very please with the service I received at Crown Nissan. They were very polite and as waited didn't take very long. 

Business response:

Thank you for your positive feedback! We're thrilled you were pleased with our courteous service and minimal wait time. We appreciate you choosing Crown Nissan and sharing your experience. 

teaguesara1258's profile image
teaguesara1258 
3 weeks ago

They were very polite and listened to me. It was done in a timely manner as well. Over all a very positive experience !! 

Business response:

Thank you for sharing your wonderful experience with Crown Nissan of Decatur! We're delighted to hear our team provided courteous service, listened to your needs, and completed everything promptly. Thank you for choosing us! 

uptmor22's profile image
uptmor22 
3 weeks ago

Cory? It was easy peasy. I think he done did a good job. Thanks guys! 

Business response:

Thanks for the great review! We're delighted to hear your experience was easy and that our team did a good job. We appreciate you choosing Crown Nissan of Decatur! 

lthomasxq's profile image
lthomasxq 
3 weeks ago

Key fob not working. They fixed really quickly I was able to get right in. Very friend & helpful 

Business response:

Thank you for the positive feedback! We're glad our team quickly resolved your key fob issue and that you found our staff friendly and helpful. Your satisfaction means everything to us at Crown Nissan of Decatur. 

rickhinton52's profile image
rickhinton52 
3 weeks ago

We got our oil changed and tires rotated. In a very timely manner. They also topped off the fluids and checked the tire pressure. 

Business response:

Thank you for your review! We are delighted to hear that your service experience was completed quickly and efficiently. It's wonderful to know that our team took care of your oil change and tire rotation promptly while also ensuring your fluids were topped off and tire pressure was properly checked. Your feedback about our thorough and timely service means a great deal to us. We appreciate you choosing us for your vehicle maintenance needs and look forward to serving you again in the future. 

dmharding's profile image
dmharding 
4 weeks ago

Whenever I don’t go to a dealership for service, I always get reminded why I should. Nissan knows what they’re doing. Shoutout to Amber & Steve 

Business response:

Thank you for your positive feedback! We're glad your visit reinforced the value of choosing dealership service. We'll share your kind words with Amber and Steve - they'll be thrilled! We look forward to serving you again. 

dlp1261's profile image
dlp1261 
4 weeks ago

Great service as always. My only request as one who waits would be a small table between the chairs to place a cup of coffee or drink. It's a small thing, but would really help when we are juggling our coats, bags, phones and a beverage. Thanks! 

Business response:

Thank you for your wonderful feedback! We're thrilled to hear you continue to have great experiences with our service. Your suggestion about adding small tables in the waiting area is incredibly thoughtful and practical - we understand how helpful that would be for managing beverages and personal items. We truly appreciate you taking the time to share this idea with us. Thank you for being such a valued customer! 

Cawthon8's profile image
Cawthon8 
a month ago

Service Manager Tommy and his team are awesome. Very polite, thorough, and good communicators! Thank you. 

Business response:

Thank you for sharing your experience! We're delighted to hear that Tommy and our service team provided outstanding care. Your recognition of their politeness and thorough communication means everything to us. We'll be sure to share your kind words with the entire service department. 

Frequently asked questions about Crown Nissan of Decatur

How is Crown Nissan of Decatur rated?

Crown Nissan of Decatur has a 4.6 star rating with 941 reviews. 

When is Crown Nissan of Decatur open?

Crown Nissan of Decatur is open now. It will close at 6:00 p.m.