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Crown Nissan of Decatur

4.6

About this business

Location details

165 W Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.6687 reviews
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holdable22's profile image
holdable22 
a month ago

Get you right in . friendly staff. Clean building. Kept me informed through the whole process. Text and email me the whole time. 

write2roy's profile image
write2roy 
a month ago

Excellent salesperson: Clyde Chapman. Explained details clearly. Helpful sales manager Friendly staff. All took a personal interest in us - polite and positive atmosphere! 

dnh5's profile image
a month ago

They were able to fit us right in for the needed repairs. Another dealership wasn’t able to move as fast so it is greatly appreciated 

BCRIPE's profile image
a month ago

Always receive excellent friendly service by all - service manager, mechanics, cashier, plus a cold drink or a cup of coffee! 

Business response:

We are utterly delighted to hear about your wonderful experience with our team. Your kind words about the outstanding service you consistently receive from our service manager, mechanics, and cashier truly mean the world to us. We take great pride in creating a welcoming environment where every team member contributes to making your visits exceptional. It brings us such joy to know that even the small touches like offering a refreshing cold drink or warm cup of coffee help make your time with us more comfortable. Your recogn... read more

tracie.kalata's profile image
tracie.kalata 
a month ago

I went to Crown Nissan for an oil change and a four wheel alignment at 7am. I was in and out by 8:18 and the price was right! 

Business response:

We are elated to hear about your positive experience with us! It's wonderful that you were able to get both your oil change and four wheel alignment completed so efficiently in just over an hour. We understand how valuable your time is, especially with an early morning appointment at 7am, and we're thrilled that our team was able to provide you with quick and affordable service. Your feedback about our pricing and speed of service truly means a lot to us. Thank you for choosing Crown Nissan for your automotive needs! 

juliebennick3's profile image
juliebennick3 
a month ago

The guy was nice and changed my oil without a hiccup. Ladies Amber and other blonde were very nice 

Business response:

Thank you immensely for taking the time to share your positive experience with us. We are delighted to hear that your oil change service went smoothly without any issues. It's wonderful to know that our team member provided you with friendly and professional service throughout your visit. We're also pleased that Amber and her colleague made such a positive impression with their welcoming and helpful approach. Your feedback about the quality of service from our staff means a great deal to us, and we'll be sure to recognize th... read more

justjane59's profile image
justjane59 
a month ago

Service was easy in, prompt and out the door in a timely fashion. Was nice not to be pressured about additional things they wanted to do to the car, but noted it on the paperwork. 

Business response:

We are thrilled to hear about your positive experience! Your feedback about our efficient and streamlined service process means so much to our team. We understand how valuable your time is, and we're glad we could provide you with quick and professional service from start to finish. It's wonderful to know that you appreciated our honest approach of noting additional service recommendations without any pressure to purchase them. We believe in transparency and letting our customers make informed decisions that work best for th... read more

clorraine's profile image
clorraine 
a month ago

My experience with the Service Center was great from beginning to end. Especially my rides with Teresa. 

Business response:

We are utterly delighted to hear about your wonderful experience with our Service Center from start to finish. It's fantastic to know that every aspect of your visit met your expectations and that you had such positive interactions throughout your time with us. Your kind words about the exceptional service you received truly make our day. Thank you for taking the time to share your experience with us - feedback like yours motivates our entire team to continue providing the outstanding service our customers deserve. 

helmfam4's profile image
a month ago

Service was great no problems. Dropped off vehicle and pick back up once oil change was complete 

Business response:

Thank you for taking the time to share your positive experience with us. We are privileged to hear that your service went smoothly without any issues. It's wonderful to know that our convenient drop-off and pick-up process for your oil change met your expectations. Your feedback is incredibly valuable to us as we strive to provide efficient and hassle-free automotive care. We look forward to serving you again for all your vehicle maintenance needs. 

Frequently asked questions about Crown Nissan of Decatur

How is Crown Nissan of Decatur rated?

Crown Nissan of Decatur has a 4.6 star rating with 687 reviews. 

When is Crown Nissan of Decatur open?

Crown Nissan of Decatur is closed now. It will open at 8:30 a.m.