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Crown Nissan of Decatur

4.6

About this business

Location details

165 W Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.6949 reviews
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af9718293's profile image
af9718293 
3 months ago

They were nice and caring. They accommodated to what I was looking for and what I was willing to pay. I would definitely go there again in the future. 

Business response:

Thank you for your review and for taking the time to share your positive experience with Crown Nissan of Decatur. We are genuinely pleased to hear that our team was able to provide you with the caring and accommodating service you deserved while working within your budget and preferences. 

Ben.truong223's profile image
Ben.truong223 
3 months ago

I just got my car and it had a couple of recalls and a loose sensor. Communication from her all day as they working on my car was fantastic. When I came in, it was quick and painless 

Business response:

Thank you for sharing your experience with Crown Nissan of Decatur. We're thrilled our drop-off system and quick service got you back on the road within hours. Your feedback about our friendly staff and text notifications means a lot to us! 

Ben.truong223's profile image
Ben.truong223 
3 months ago

Quick and easy. I got in and got out. I used the drop off box and they got it down within a couple hours. They texted when it was ready. It was extremely convenient. When I picked it up the staff was friendly. 

Business response:

Thank you for sharing your experience with Crown Nissan of Decatur. We're thrilled our drop-off system and quick service got you back on the road within hours. Your feedback about our friendly staff and text notifications means a lot to us! 

orr2's profile image
orr2 
3 months ago

I was in the service dept for a recall on my vehicle. Everyone I had contact with was very nice and my vehicle was done in a timely manner. 

Business response:

Thank you for sharing your positive experience with our service department. We're glad our team provided friendly service and completed your recall work efficiently. We appreciate your trust and look forward to serving you again. 

BGURNZY's profile image
BGURNZY 
3 months ago

Mr. Cloyd was an absolute delight to deal with. He was very courteous, extremely knowledgeable, and carried himself with the utmost professionalism. He has most definitely earned my future business. 

Business response:

Thank you for sharing your wonderful experience! We're thrilled that Mr. Cloyd provided exceptional service with the courtesy, knowledge, and professionalism we strive for. Your kind words mean a great deal to our team, and we look forward to serving you again. 

dougnolen1205's profile image
dougnolen1205 
3 months ago

Was able to get my oil change done first thing in the morning. It was fast, done correctly, with a welcoming and positive attitude from everybody! Charlie and his whole team are great every single time. I tell everybody to come here. 

Business response:

Thank you for the wonderful review! We're thrilled that we could get your oil change done quickly this morning with excellent service. Your kind words about our team mean so much to us, and we truly appreciate you recommending us to others. We look forward to serving you again! 

csbuck65's profile image
csbuck65 
3 months ago

Prompt, friendly, courteous. Very good experience. I have never had a problem at the Nissan dealership. They are very helpful. 

Business response:

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our prompt, friendly service. Your trust in Crown Nissan of Decatur means the world to us, and we appreciate you taking the time to share your experience. 

tracyvs72's profile image
tracyvs72 
3 months ago

Great customer service. The whole experience at Crown Nissan was great, they all deserve a 5 star rating. 

Business response:

Thank you for the wonderful 5-star review! We're thrilled to hear about your great experience at Crown Nissan of Decatur. Your feedback about our customer service means a lot to us, and we look forward to serving you again in the future. 

kandicolclasure's profile image
kandicolclasure 
3 months ago

Very friendly and knowledgeable. Cory was awesome and guided me through it all with expertise. 

Business response:

We are overjoyed to hear about your positive experience at Crown Nissan of Decatur! It's wonderful to know that our team provided you with friendly and knowledgeable service throughout your visit. We truly appreciate you taking the time to share your feedback with us. 

Frequently asked questions about Crown Nissan of Decatur

How is Crown Nissan of Decatur rated?

Crown Nissan of Decatur has a 4.6 star rating with 949 reviews. 

When is Crown Nissan of Decatur open?

Crown Nissan of Decatur is closed now. It will open tomorrow at 7:00 a.m.