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Crown Nissan of Decatur

4.6

About this business

Location details

165 W Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.6914 reviews
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brubeck.kathy.63's profile image
brubeck.kathy.63 
3 months ago

I liked the service and the help I got I really like the car the dealer 

Business response:

Thank you for your positive feedback! We're thrilled you're happy with both the service and your new car. Your satisfaction means a great deal to Crown Nissan of Decatur, and we look forward to serving you again. 

LEMEZISL's profile image
LEMEZISL 
3 months ago

Excellent experience and service as always. Clyde was able to get the Nissan Rogue that I wanted from another dealership. It all happened quickly and seamlessly so that I was able to take advantage of the Nissan incentives before they expired. 

Business response:

Thank you for the wonderful review! We're thrilled we could locate your Nissan Rogue and complete the transfer quickly so you could take advantage of the incentives. Your satisfaction means everything to us, and we appreciate you choosing Crown Nissan of Decatur! 

zuccom44's profile image
zuccom44 
3 months ago

I am always pleased with the customer service and the great quality of work that is done! 

Business response:

Thank you for sharing your experience! Your satisfaction with our service and quality of work means everything to us. We look forward to continuing to provide you with outstanding service. 

debwiese's profile image
debwiese 
3 months ago

We just had our Nissan serviced to our satisfaction! Joe Haskell took care of everything and we will recommend him to all our friends and family! 

Business response:

Thank you for sharing your wonderful experience! We're thrilled that Joe Haskell provided exceptional service and that your Nissan was serviced to your satisfaction. Your recommendation to friends and family means the world to us. We appreciate your trust and look forward to serving you again! 

hootie2us's profile image
hootie2us 
3 months ago

The staff are very friendly and knowledgeable in what they do. That's a big relief for me when my vehicle needs looked at. Thank you! 

Business response:

Thank you for the wonderful feedback! We're thrilled to hear our friendly and knowledgeable staff provided you with peace of mind. We appreciate you choosing Crown Nissan of Decatur! 

JMEDLER's profile image
JMEDLER 
3 months ago

i do not do these type of reviews. hope this goes through. if nit doesnt ,you wont get the rest of rating. 

Business response:

Thank you for taking the time to leave us a 5-star rating! We know reviews aren't your usual thing, so we truly appreciate you making an exception for us. Your feedback means a lot and helps us continue providing great service. 

hootie2us's profile image
hootie2us 
3 months ago

Friendly, professional and in a timely manner. I will continue to go back with them for maintenance on my 2023 Nissan Rogue. 

Business response:

Thank you for your positive feedback! We're delighted that you found our service friendly, professional, and timely. We look forward to continuing to provide excellent maintenance for your 2023 Nissan Rogue and appreciate your trust in our team. 

pagsjk's profile image
pagsjk 
3 months ago

Great people Great follow up Awesome Helpful polite good listeners friendly staff Clean shop and organized Clean lounge and office 

Business response:

We are overjoyed to hear about your wonderful experience with our team. Your kind words about our helpful and polite staff truly mean the world to us. We take great pride in being good listeners and maintaining a friendly atmosphere for all our customers. It's fantastic to know that you found our facilities clean and well-organized, from our service areas to our customer lounge. Your feedback reinforces our commitment to providing exceptional service and maintaining high standards. We genuinely appreciate customers like you ... read more

jd.bishop's profile image
jd.bishop 
3 months ago

Never disappointed in the service and how I am treated. Amber is always so nice and helpful. 

Business response:

We are overjoyed to hear that you consistently have such wonderful experiences with our service team. It means so much to know that you feel well-cared for during every visit. We're fortunate to have dedicated team members who go above and beyond to provide helpful and friendly service to each of our valued customers. Your kind words truly brighten our day and remind us why we love what we do. We look forward to continuing to exceed your expectations in the future. 

Frequently asked questions about Crown Nissan of Decatur

How is Crown Nissan of Decatur rated?

Crown Nissan of Decatur has a 4.6 star rating with 914 reviews. 

When is Crown Nissan of Decatur open?

Crown Nissan of Decatur is open now. It will close at 6:00 p.m.