Crown Nissan of Decatur's cover image

This profile has been claimed by the business owner or representative.

Crown Nissan of Decatur

4.6

About this business

Location details

165 W Pershing Road, Decatur, IL, 62526, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.61,175 reviews
Select a rating
Katieamaple's profile image
Katieamaple 
2 months ago

Brought my car in with a warranty issue and they handled and fixed it quickly and with friendly service. 

Business response:

Thank you for the positive feedback! We're delighted we could resolve your warranty issue quickly with friendly service. Your experience means a lot to us and we look forward to serving you again. 

shingleton40's profile image
shingleton40 
2 months ago

Didn't know what I actually wanted and helped me go through cars they had In stock 

Business response:

We're glad our team could guide you through our inventory and help you find the right fit! Thank you for sharing your positive experience with Crown Nissan of Decatur. 

Preeve60's profile image
Preeve60 
2 months ago

It was very pleasant. Amber was courteous and made sure my shuttle was arranged. There really wasn't much interaction. I dropped my car. Amber made sure I was taken care of. I appreciated the access online on the progress. 

Business response:

Thank you for your wonderful feedback! We're delighted that Amber provided courteous service and handled your shuttle arrangements smoothly. It's great to know you found value in our online progress tracking system. Your recognition means a great deal to our team, and we appreciate you sharing your positive experience. 

makettle7's profile image
makettle7 
2 months ago

Very professional and quick. Took good care of my tires Great, especially in this freezing weather 

Business response:

Thank you for your wonderful feedback! We're delighted to hear that our team provided professional and efficient tire service, especially during the cold weather. Your satisfaction means a great deal to us at Crown Nissan of Decatur. 

Spears811's profile image
Spears811 
2 months ago

Was able to easily explain what I needed done. It was a recall fix. She knew what needed to be done. I was close to needing an oil change which she offered to do but I declined because I have a friend who does that. She understood and did not try a hard sell. I was grateful 

Business response:

Thank you for the positive feedback! We're delighted our team member handled your recall service efficiently and respected your decision about the oil change without any pressure. Your satisfaction with our professional approach means everything to us at Crown Nissan of Decatur. 

robertmoranmissy's profile image
robertmoranmissy 
2 months ago

Amber is good to work with, I feel that she is honest and trustworthy Nice to deal with 

Business response:

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Amber and that you found her to be genuine and reliable. We take great pride in building relationships based on trust and providing honest, welcoming service. 

GHARBARGER's profile image
GHARBARGER 
2 months ago

5 No No No ? ? Thanks Okay Okay Okay Okay Okay ?? Okay ?? Okay 

Business response:

We are glad you had a positive experience. Thank you for taking the time to share your feedback. 

genegall's profile image
genegall 
2 months ago

was very please with the service I received at Crown Nissan. They were very polite and as waited didn't take very long. 

Business response:

Thank you for your positive feedback! We're thrilled you were pleased with our courteous service and minimal wait time. We appreciate you choosing Crown Nissan and sharing your experience. 

teaguesara1258's profile image
teaguesara1258 
2 months ago

They were very polite and listened to me. It was done in a timely manner as well. Over all a very positive experience !! 

Business response:

Thank you for sharing your wonderful experience with Crown Nissan of Decatur! We're delighted to hear our team provided courteous service, listened to your needs, and completed everything promptly. Thank you for choosing us! 

Frequently asked questions about Crown Nissan of Decatur

How is Crown Nissan of Decatur rated?

Crown Nissan of Decatur has a 4.6 star rating with 1,175 reviews. 

When is Crown Nissan of Decatur open?

Crown Nissan of Decatur is closed now. It will open at 7:00 a.m.