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Crown Nissan of Decatur

4.6

About this business

Location details

165 W Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.6949 reviews
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kariwilcoxfoster's profile image
kariwilcoxfoster 
4 months ago

They did a great job keeping me updated while my brakes were being done and I got what I thought was an exceptional price 

Business response:

Thank you for the positive feedback! We're glad our team kept you informed during the brake service and that you found our pricing exceptional. Your satisfaction means a lot to us at Crown Nissan of Decatur, and we look forward to serving you again. 

orr2's profile image
orr2 
4 months ago

Very friendly, Clayton was knowledgeable about the vehicle I was looking at and he answered all my questions. He went over the vehicle very thoroughly with me. 

Business response:

Thank you for the positive feedback! We're delighted that Clayton was knowledgeable and thorough in answering all your questions about the vehicle. We appreciate you taking the time to share your experience at Crown Nissan of Decatur. 

orr2's profile image
orr2 
4 months ago

Very friendly. Clayton was knowledgable about the vehicle and he explained everything to me. He answered all my questions. 

Business response:

Thank you for the wonderful feedback! We're thrilled that Clayton provided you with friendly, knowledgeable service and answered all your questions thoroughly. We appreciate you sharing your positive experience with Crown Nissan of Decatur. 

Christy.hanks2's profile image
Christy.hanks2 
4 months ago

Excellent service from start to finish Caleb did a wonderful job getting us into the car we wanted 

Business response:

We are pleased to hear about your outstanding experience with us. It's wonderful to know that you received excellent service throughout your entire visit and that our team helped you find exactly the vehicle you were looking for. Your positive feedback about the exceptional service you received means so much to us. We're thrilled that everything went smoothly from beginning to end and that you drove away in the perfect car. Thank you for choosing Crown Nissan of Decatur and for taking the time to share your experience. 

Paul's profile image
Paul 
4 months ago

An excellent experience. Fast and thorough service Very friendly and courteous staff Will go back 

Business response:

We are happy to hear about your wonderful experience with us, Paul! Your comments about our quick and comprehensive service mean so much to our team. 

whmcjm's profile image
whmcjm 
4 months ago

Quick in and out. Questions answered and service great Like being able to go without having to schedule an appointment 

Business response:

Thank you for your wonderful feedback! We're thrilled to hear that your visit was efficient and that our team was able to answer all your questions promptly. It's fantastic to know that you appreciated the convenience of our walk-in service without needing to schedule ahead of time. Your positive experience with our service team means everything to us at Crown Nissan of Decatur, and we look forward to providing you with the same excellent experience in the future. 

padi1954's profile image
padi1954 
4 months ago

Amber and Charlie went out of their way to correct an error from another dealership. The service was provided without an appt. and I would highly recommend bringing your service needs to their attention. They my new go to for all my vehicle service needs. Very impressed. 

Business response:

Your positive experience with our team really means a lot to us. We're thrilled that our staff could step in and help resolve the issue from the other dealership, even without a scheduled appointment. It's wonderful to hear that you felt the service exceeded your expectations and that we've earned your trust for future vehicle maintenance needs. Your recommendation speaks volumes, and we look forward to continuing to provide you with the exceptional service you deserve at Crown Nissan of Decatur. 

KAM_KAE's profile image
KAM_KAE 
5 months ago

I am pleased with the service department. The staff very efficient and friendly. My appointment time was great and the mechanics were prompt on starting on my car. The free shuttle is wonderful. 

Business response:

Thank you for sharing your positive experience with our service department at Crown Nissan of Decatur. We're delighted to hear that our team provided efficient and friendly service, that your appointment timing worked well, and that you appreciated our complimentary shuttle service. Your feedback means a great deal to us and motivates our team to continue delivering excellent care. 

james5302's profile image
james5302 
5 months ago

Great Great. Great. Great. Great. Great This survey asking for # of words is stupid 

Business response:

Thank you for your great feedback! We truly appreciate your enthusiasm and look forward to serving you again at Crown Nissan of Decatur. 

Frequently asked questions about Crown Nissan of Decatur

How is Crown Nissan of Decatur rated?

Crown Nissan of Decatur has a 4.6 star rating with 949 reviews. 

When is Crown Nissan of Decatur open?

Crown Nissan of Decatur is closed now. It will open tomorrow at 7:00 a.m.