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Crown Toyota
- Car Dealers
- Decatur, IL
About this business
Location details
255 W. Pershing Road, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
No issues, the shop had a line at the service entrance and they got me in on my appointment time. A+
Business response:
We are absolutely thrilled to hear about your smooth service experience! It means so much to know that despite having a busy service entrance, our team was able to honor your scheduled appointment time without any delays.
Timely service, good comuincation
Business response:
Thank you for sharing your experience with our service team. We're pleased to hear that we provided you with prompt service and kept you well-informed throughout the process. Your satisfaction with both the efficiency and communication during your visit means a great deal to us at Crown Toyota. We appreciate your trust in our team and look forward to continuing to serve you and your Toyota Sienna in the future.
Service same day I called for appointment. Was updated throughout the process. Helpful staff.
Business response:
We are ecstatic to hear about your positive experience with Crown Toyota! It's wonderful that we could accommodate your service needs on the same day you called for your appointment. Keeping you informed throughout the entire process is something we take pride in, and we're delighted that our team was helpful every step of the way. Your satisfaction with both our efficiency and communication means everything to us. Thank you for choosing Crown Toyota for your 2024 Toyota Sequoia's service needs!
They took my car in in a timely manner and did the service work quickly. Friendly and professional.
Business response:
We are utterly delighted to hear about your wonderful experience with our service team. Your comments about receiving timely assistance and quick service work truly mean a lot to us. We take pride in providing both friendly and professional care to every customer who visits Crown Toyota. Thank you for taking the time to share your positive feedback about your visit.
All ok took about 2 hours. Had my battery for the fob replaced
Business response:
Thank you for your positive feedback! We're glad your key fob battery replacement went smoothly and that the two-hour timeframe worked well for you. We appreciate you choosing Crown Toyota.
A good experience everything went well, and car runs as good as new.
Business response:
Thank you for the wonderful feedback! We're thrilled that everything went smoothly and your car is running like new. Your satisfaction means everything to our team at Crown Toyota.
Was not greeted when I arrived and had to find someone to open the overhead door for me. After that, I was treated with courtesy and professionalism. I was notified of additional services that my vehicle might need and chose to have a couple performed that day. Service was finished in a timely manner although I had to call to ask if my vehicle was ready.
Business response:
Thank you for your feedback about your service visit. We apologize that you weren't greeted initially and had to find assistance with the overhead door. We're glad our team provided courteous and professional service afterward and that you found value in the additional services. We appreciate your honest review as it helps us improve the service experience for all customers at Crown Toyota.
WADE was very efficient and informative
Business response:
We are privileged to hear about your positive experience with our team. It's wonderful to know that you found the service both efficient and informative during your visit. Providing helpful guidance while keeping things moving smoothly is exactly what we strive for with every customer interaction. Your feedback about the quality of service you received means a great deal to us at Crown Toyota, and we truly appreciate you taking the time to share your experience.
Crown Toyota Service Department Does a Great Job.
Business response:
Thank you for your positive feedback about our service department! We're thrilled to hear our team did a great job. Your review means so much to us and helps us continue delivering quality service at Crown Toyota.
Frequently asked questions about Crown Toyota
How is Crown Toyota rated?
Crown Toyota has a 4.7 star rating with 1,680 reviews.
When is Crown Toyota open?
Crown Toyota is closed now. It will open tomorrow at 7:00 a.m.