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Crown Toyota

4.7

About this business

Location details

255 W. Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.71,680 reviews
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2016 HONDA CR-V LX Owner's profile image
2016 HONDA CR-V LX Owner 
6 months ago

I liked everything about Crown Toyota. They serviced my Honda and Toyota. I can't say enough about the service department. From the time I dropped them off till the time I picked them up I was kept in the loop on what was being done and if any problems. I have had Josh as my service advisor several time I couldn't ask for a more professional and knowledgeable person .Thanks Crown Toyota 

Business response:

Thank you for the wonderful feedback! We're thrilled that our service department took great care of both your Honda and Toyota. It's fantastic to hear that Josh and our team kept you well-informed throughout the process. We truly appreciate your trust in Crown Toyota and your kind words about our professional service. 

2017 TOYOTA SIENNA XLE/LIMITED Owner's profile image
2017 TOYOTA SIENNA XLE/LIMITED Owner 
6 months ago

everything done timely that van needed. got us in right away!! 

Business response:

We're happy we could accommodate your van's service needs quickly! Your satisfaction with our timely service means everything to our team at Crown Toyota. Thank you for choosing us! 

2020 TOYOTA CAMRY XLE Owner's profile image
2020 TOYOTA CAMRY XLE Owner 
6 months ago

Thorough and professional analysis and service. Good communication, and a reasonable price. 

Business response:

Thank you for your positive feedback! We're thrilled you found our service thorough and professional with clear communication at a fair price. We appreciate you choosing Crown Toyota and look forward to serving you and your 2020 Camry XLE again. 

2020 HYUNDAI ACCENT SE/SEL Owner's profile image
2020 HYUNDAI ACCENT SE/SEL Owner 
6 months ago

Quick and fast service. Kevin the technician was very knowledgeable and friendly. 

Business response:

Thank you for the great feedback! We're thrilled to hear Kevin provided you with knowledgeable and friendly service. We appreciate you choosing Crown Toyota and look forward to serving you again! 

2018 TOYOTA RAV4 ADVENTURE/XLE Owner's profile image
2018 TOYOTA RAV4 ADVENTURE/XLE Owner 
7 months ago

I made an appointment and Crown got me in on time and performed required service in a very timely manner. Service Advisor was very good keeping me updated on the work and the approximate time of completion. 

Business response:

Thank you for the positive feedback! We're pleased we honored your appointment time and completed your service efficiently. It's great to hear your Service Advisor kept you well-informed throughout the process. We appreciate your trust in Crown Toyota and look forward to serving you again. 

Thomas G.'s profile image
Thomas G. 
7 months ago

Always a pleasure with the folks at Crown Toyota! 

Business response:

Thank you for your wonderful feedback, Thomas! We're delighted that working with our Crown Toyota team continues to be a positive experience for you. Your kind words mean so much to us, and we look forward to serving you again! 

2015 TOYOTA SIENNA XLE/LIMITED Owner's profile image
2015 TOYOTA SIENNA XLE/LIMITED Owner 
7 months ago

The service I received was excellent as always 

Business response:

Thank you for your continued loyalty and positive feedback! We're thrilled to consistently meet your expectations and appreciate you taking the time to share your experience with our service team. 

2018 TOYOTA RAV4 ADVENTURE/XLE Owner's profile image
2018 TOYOTA RAV4 ADVENTURE/XLE Owner 
7 months ago

My service is always great at Crown Toyota! 

Business response:

Thank you for sharing your wonderful experience! We truly appreciate your continued satisfaction with our service team at Crown Toyota. 

2018 TOYOTA HIGHLANDER SE/XLE Owner's profile image
2018 TOYOTA HIGHLANDER SE/XLE Owner 
7 months ago

Great customer service. Got in and out within a reasonable amount of time. 

Business response:

Thank you for your wonderful feedback! We're delighted to hear that you experienced excellent service and efficient timing during your visit. Your positive experience means a great deal to our team, and we look forward to serving you again. 

Frequently asked questions about Crown Toyota

How is Crown Toyota rated?

Crown Toyota has a 4.7 star rating with 1,680 reviews. 

When is Crown Toyota open?

Crown Toyota is closed now. It will open on Monday at 7:00 a.m.