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Crown Toyota
- Car Dealers
- Decatur, IL
About this business
Location details
255 W. Pershing Road, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Easy to make appointment. Kept up to date on progress of service. Courtesy driver was prompt and professional.
Business response:
Thank you for your positive feedback! We're delighted that our appointment process was convenient, our team kept you well-informed throughout the service, and our courtesy driver provided prompt, professional service. We appreciate you choosing us for your Toyota Avalon's service needs.
Did the work I requested in a timely manner.
Business response:
Thank you for your review! We're glad we completed your work efficiently and met your timeline expectations. We appreciate your business and look forward to serving you again.
Friendly, fast, and efficient.
Business response:
Thank you for your wonderful feedback! We're thrilled you found our team friendly and our service fast and efficient. At Crown Toyota, we strive to make every visit seamless for our valued customers. Thanks for choosing us!
Waited too long. Too many cars were scheduled for service by service advisors. Also they charged a fee for using credit card to pay without advising prior to visit.
Business response:
We strive to balance efficiency with thorough care, and our goal is always to keep visits moving as smoothly as possible. Feedback like this helps us fine-tune how we communicate and schedule moving forward. Please contact Tom Dunn at Tdunn02@crowntoyotadecatur.com so we can better understand your experience.
A good place to do business. Good people working to deliver satisfaction. Thanks for asking.
Business response:
Thank you for your positive feedback! We're glad you found our team reliable and dedicated to your satisfaction. Your recognition of our staff motivates us to continue providing excellent service. We appreciate you choosing Crown Toyota.
The service department at Crown always provides excellent service!
Business response:
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our service department. Your trust means so much to our team at Crown Toyota!
Crown service has always been excellent. They are very helpful and accommodating.
Business response:
Thank you for your kind words about our service team! We're delighted to hear that we've consistently provided excellent, helpful service. We appreciate your loyalty and look forward to continuing to serve you with the same level of care.
The service was great; the suggestions for repairs helped a lot.
Business response:
Thank you for the positive feedback! We're glad our service team's repair suggestions were helpful for you and your Camry. We appreciate you choosing Crown Toyota and sharing your experience.
I had an issue with my vehicle and parts needed. They went above and beyond taking care of the issues while making sure I had transportation and making the service more convenient for me.
Business response:
Thank you for the wonderful feedback! We're thrilled our team exceeded your expectations and provided the convenience and transportation you needed. Your satisfaction means everything to us, and we appreciate you recognizing our team's extra efforts. We look forward to serving you again at Crown Toyota.
Frequently asked questions about Crown Toyota
How is Crown Toyota rated?
Crown Toyota has a 4.7 star rating with 1,680 reviews.
When is Crown Toyota open?
Crown Toyota is closed now. It will open tomorrow at 7:00 a.m.