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Crystal Cove Care Center

3.7

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Location details

1445 Superior Ave, Newport Beach, CA, 92663, United States

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3.7275 reviews
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Carla G.'s profile image
Carla G. 
rating
2 years ago

My 87-year-old mother had a stroke where she was paralyzed on the left side. She was there for a couple of months. The staff were so attentive and caring. The nursing staff was very thorough in testing my mom's blood sugar levels multiple times daily and blood pressure which made us feel confident. The PT and OT staff were amazing and got her left side working again and walking with assistance. This meant the world to my mom. The room was nicely decorated and very clean. We were extremely happy with care provided. 

Business response:

Thank you for your feedback. We appreciate this and will let our team know. Crystal Cove Care Center 

Valerie M.'s profile image
Valerie M. 
rating
2 years ago

I'm a patient at Crystal Cove Care Center for 2 months due to 4 broken bones in my left leg. I'm here for physical therapy. The staff here is awesome they really look after the patients. I want to acknowledge CNA Carmen! She's the hardest worker I've ever seen. She never forgets a request from a patient and she is always professional. Im not allowed to use my leg at all. Taking a shower I felt very uncomfortable but by end of shower I didn't feel uncomfortable at all. Wish all the staff was like her. Also, I want t... read more

Kendra B.'s profile image
Kendra B. 
rating
2 years ago

My family was exposed to covid from in home caregiver. My mom was admitted to Hoag Hospital for 7 days but we could not have her come home because we all had covid and couldn't expose other caregivers to covid. So my mom was transferred to Crystal Cove Care Center into an isolation room for 3 more days. My mom is 91 and doesn't use a cell phone. She recovered nicely and was able to finally talk. Bianca at the facility was so amazing! She arranged for a FaceTime call with their iPad. My 94 year old father was able to see and ... read more

Tweena V.'s profile image
Tweena V. 
rating
2 years ago

We were worried when we were discharged from HOAG hospital after 4 months that we wouldn't get the same level of love, care, and positivity. When my sister and I stepped into Crystal Cove Care Center, we immediately felt the healing energy and knew we had found the right place for our mom after looking at a total of 8 different skilled nursing facilities. We actually held hands right then and there and manifested being approved to stay, which we were. Our 2 months stay was the best thing that we could have prayed for - from ... read more

Business response:

Thank you so much for the kind words. We love to always hear positive feedback. I will forward this to all our staff. We also hope you find peace in this time of loss. We feel honored to have cared for your mother. Take care, Crystal Cove Team 

Sonic H.'s profile image
Sonic H. 
rating
2 years ago

Crystal Cove is a loving and caring facility. The nursing staff are attentive, caring, and compassionate. Krizanne in social services with her dedicated staff is extremely helpful and communicates important information on a regular basis . We could not have asked for a better facility for our Mom who has been there for the last 4 Years. 

Donna H.'s profile image
Donna H. 
rating
2 years ago

Can we give more than 5 Stars?! There are not words enough to say how much we appreciate the care we received from Crystal Cove for our 97 year old father. He was there for 10 weeks and couldn't have had a better experience in rehab. The facility is beautiful. Recently remodeled, it was clean, well lit and didn't have that facility smell. It also had a homey feel rather than the institutional vibe. The staff was stellar! Clearly, everyone is passionate about healthcare; they enjoy their jobs and care about their patients... read more

Business response:

Thank you for leaving us this wonderful review. We will share it with the Crystal Cove team. 

Katya O.'s profile image
Katya O. 
rating
2 years ago

Facility was welcoming organized. Admitting staff was knowledgeable, time efficient, and attentive to my family's needs . Thank you to the staff for the care and open communicatiom. Our Stay has been smooth. 

Luisa C.'s profile image
Luisa C. 
rating
2 years ago

They took great care of my husband. Sheryl at the front desk is just wonderful . Sierra was a fantastic nurse , an angel. Krizanne their social worker is so helpful and I am so please with all the staff. So thankful. 

Miguel L.'s profile image
Miguel L. 
rating
2 years ago

My mother was discharged this morning and I have to say I'm really happy with the care CC provided. The activities dept thank you for making my mother feel so special on her Birthday. I wasn't able to be with her that day bc I worked. But when I asked the Activities Director if she could set something up for my mother. She didn't hesitate to help me. Thank you Crystal Cove Care staff! 

Frequently asked questions about Crystal Cove Care Center

How is Crystal Cove Care Center rated?

Crystal Cove Care Center has a 3.7 star rating with 275 reviews. 

When is Crystal Cove Care Center open?

Crystal Cove Care Center is open now. It is open 24/7.