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Crystal Cove Care Center

3.7

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Location details

1445 Superior Ave, Newport Beach, CA, 92663, United States

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3.7275 reviews
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Harold P.'s profile image
Harold P. 
rating
3 years ago

My husband has been here for a little over 2 weeks. He has received excellent overall care. The staff are competent, patient and kind. He and his room mate get along extremely well. There have been a couple of slow response times. And he doesn't like the food. 

Business response:

Hello! Thank you for the great feedback. I will forward this to our team. Warm Regards, Crystal Cove Care Center 

Jose N.'s profile image
Jose N. 
rating
3 years ago

My wife Beverly had a stroke in March. She had never been to a nursing home before and I had heard horrible stories from friends. Her Doctors at Orange Coast Memorial insisted on having her recover at a "post acute" setting. I thought, "oh great, a fancy term for a nursing home". Reluctantly, I toured Crystal Cove in Newport Beach. It was a little further from my home but they had availability. To my surprise, the place was clean and it didn't smell. My wife recovered at Crystal Cove after two long months. She is home now ... read more

Business response:

Hello Jose, Thank you for the feedback. Crystal Cove is working efficiently to create great patient outcomes. Warm Regards, Crystal Cove Care Center 

Mike O.'s profile image
Mike O. 
rating
4 years ago

Does Rachel still work there? she worked in the cafeteria during meals and music and t.v. time 2017ish 

Chris L.'s profile image
Chris L. 
rating
4 years ago

First off, I almost never write Yelp reviews. I feel compelled to do so now because I know how difficult this decision can be. At this present time, my mother and my step-father are both in the care of Crystal Cove. My mom has been there for over 100 days. It is hard to imagine that a more caring, intelligent and responsive staff is available anywhere. I will keep it short and sweet. But that has been my family's experience, and I wanted to share it. 

Hailey S.'s profile image
Hailey S. 
rating
4 years ago

From the moment you arrive at Crystal cove the Admissions team is welcoming. Not many people leave positive feedback unless it's outstanding and I can say Crystal cove is outstanding in many ways. From the nursing team and Director of Nursing Jonah make you feel at home and at ease in a troubling time. The Nurse Assistants though busy are attentive and provide personalized care. Kitchen staff is accommodating to preferences and able to substitute meals when needed. The rehab team is very positive and will push you to your li... read more

John P.'s profile image
John P. 
rating
4 years ago

After my grandmother fell at home, she was rushed over to Hoag. She had to have hip surgery and required Rehab. Hoag case manager and nursing staff gave us a few recommendations, so we toured them all. Crystal cove definitely stood out. It's very clean, and it smells nice. Some of the other "5 star" facilities weren't as clean and smelled like urine. We decided on Crystal Cove. The staff and the nurses took great care of my grandmother and after a short stay, she was able to go home. Social services was very helpful and gave... read more

Jimmy J.'s profile image
Jimmy J. 
rating
4 years ago

I was a patient at Crystal Cove for 4 months. I came to the facility with anemia and unable to walk from what had been diagnosed as cancer. Well after five months at Crystal Cove Care Center. I was not only free of anemia. But have regained the ability to walk. Without any assistance. It is a miracle come true for me. I could not walk for 1-1/2 years in total but thanks to Crystal Cove it's nurses, PT department and dietitians I am healthy and walking and running and driving again. It truly is a miracle. Thank You to all th... read more

Pierette P.'s profile image
Pierette P. 
rating
5 years ago

My father has bern to this facility several times the last 4 years. The nursing staff and in fact all staff has been so caring and respectful under the most difficult of times. I feel my dad is in good hands at this particular facility even though they could definatley use some extra hands at times they do the best possible. 

Edward H.'s profile image
Edward H. 
rating
5 years ago

I've been home for two weeks now don't know what I would've done without all the help the Crystal Cove gave me. After my surgeries I couldn't even stand up but they helped me to learn to walk again I'm still practicing the physical therapy and occupational therapy departments are fantastic the Nursing staff helped me so much all day and all night like I say now I'm back home doing much better Hope everybody there knows how much they do for people. I'd like to thank everyone by name just too many and I love you all thank you ... read more

Frequently asked questions about Crystal Cove Care Center

How is Crystal Cove Care Center rated?

Crystal Cove Care Center has a 3.7 star rating with 275 reviews. 

When is Crystal Cove Care Center open?

Crystal Cove Care Center is open now. It is open 24/7.