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DaBella
- Contractors
- Hillsboro, OR
About this business
Location details
3495 NE Aloclek Dr, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Poor communication
DaBella's name is on our contract. However, a family of well-meaning Hondurans, only one of which could speak some English, did the work. The roof looked ok, until I started to look closely at the workmanship. Our chimney is damaged, there are places (looking at the roof) in the upstairs you can see daylight, the skylight was poorly installed, twice, there are places where the metal trim on the porch roof is not nailed down (I have pictures, it fell off), the new sheathing should be inspected by DaBella for missed alignment ... read more
Insanely expensive, was not what I was looking for at all and then they called constantly from different phone numbers for months.
(No comments provided)
Very good I got to have answer today
A little pushy. When husband stated he needed to talk with me. (I was not home at the time) he kept him talking and pushing him to sign till I got there
Business response:
"Hi Tiffany, we'd like to locate your file to do some follow up training. Please call us at 855-322-3552. Thank you."
I was told by Debella that if there was an overage on shingles, I would receive a check for that overage. I was charged for 33 square and only received 25 according to the warranty. That is 8 square difference at approx. $400 a square. I called them and also talked to the salesperson and never heard a word from them. Would not recommend them to anyone!! The construction crew was great. But DeBella did not live up to their word. Would not hire them again.
Business response:
"Hi Barbara, we'd like to find your file and gather more information. Please call us"
The customer service was horrible. Not real happy with the looks. The Valley flashing was not installed correctly have to have them come out and they cut it with tin snips didn't look good. Also in the front of my house when it rains the water skips right over the rain gutter onto my porch and then floods my garage with all the extra rain that should be going in the gutter.
Business response:
"Our goal is to have every installation go as easily as possible for our customers. With any home improvement project there is a chance for the unexpected to happen. When that does we work with you to find a solution. We'll have our general manager contact you to see what our options are. Thank you for your feedback."
They were roofing in the rain, roof leaked and Dabella has not agreed to fix damage.
Business response:
"Thank you for the feedback. We've been in touch about this project so if you have any other questions please call 855-322-3552. We wish you the best."
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.3 star rating with 4,605 reviews.
When is DaBella open?
DaBella is open now. It will close at 9:00 p.m.