This profile has been claimed by the business owner or representative.
DaBella is the leading home improvement company in the United States. We're striving to transform the home improvement industry by providing the best materials and warranties from the top manufacturers. We work with you to create value in your home by providing outstanding service and premium products for roofing, siding, windows, and bath replacement systems. Get a quote today!
2701 Old Eureka Way, Suite 2J, Redding, CA, 96001, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Problems with Product/Service August 24, 2021 we filed an addendum for different window to be installed. The contractor was never given this form and was not able to install all of the correct windows. The install date was set up for end of Nov 2021. Due to the company not communicating nor following through with communication to the contractor or correct forms in place the install was not done and the windows were left at our residence to store from Nov 2021 through Feb 2022. Also, this required us to have to refinance for ... read more
Problems with Product/Service Roofing contract completed on 10-01-2020 We put $5,000 cash down and financed $19,483 We had an old roof that had finally been damaged from weather in 2020 that needed to be replaced. We were introduced to Dabella by 2 door to door salesmen. I told them that I needed to get my roof replaced but that because it was the end of October 2020 that with the snow coming to my area I didn't want to start a roof project. They assured me that if we got the financing done and the contract signed they would... read more
Problems with Product/Service On February 23, 2021 we agreed to start a walk-in shower project with DaBella, Redmond, Oregon we paid a $2224 deposit. On July 21, 2021 the shower unit was installed, at which time we paid balance of bill $6668.40 on job#******. A few days after installation we noticed the floor was not solid(it was squishy). We notified the company of the problem with the floor August 23. On September 27 the original installer finally checked out the shower unit and verified there was a problem with shower bas... read more
Problems with Product/Service NEGATIVE REVIEW FOR DABELLA We bought a house September 2021 and Dabella convinced me to replace our windows, roof and gutters shortly after. They told me these will be installed before winter which is one of the reasons why I agreed. Windows got installed January 2022 and unfortunately, I wasn’t home when they finished because I needed to get my daughter from school. I checked their work the next day and noticed multiple issues like cracked frame and unusable window stopper due to bad installat... read more
Problems with Product/Service Roof replacement done June 2021 with poor quality of workmanship. Deceitful sales practice as workers were all subcontracted out and not actual DaBella employees with no accountability for quality of work. The roofing process took 5 weeks and still quality issues unresolved with multiple trips by subcontractors to repair issues such as missing siding, missing shingles, damaged now leaking gutters, bare nails not tarred over. During the roofing process, the driveway was full of garbage and tools ... read more
Problems with Product/Service This is my 2nd attempt to the BBB to get this resolved and many attempts to get our project completed and pricing adjusted. Inital issues was they charged us for 15 windows and where only to install 13 windows, which they admitted error and took off about 2k off the price and we wrote a check for the project. Today 1/28 they showed up for us to cut a 3rd check to pay the taxes, which they missed in our ammendment now wanting payment. The assistant manager was out to our home asking for that paym... read more
Problems with Product/Service Dabella came into my home to "explain" how their process and prices for new window installation worked. Their rep was in my home for 4 hours after repeatedly being told we did not want to go through with this. He would not leave my home until we signed a contract for windows and paid $500 down payment. It has been 6+ months of waiting for windows, they took my money and have refused to get back in contact with me about anything. I've called a countless number of times and hear nothing back from ... read more
Problems with Product/Service On July 17th of 2021 we paid $10,000, down payment for ********************************* our home. The business name is Da Bella windows. We were told it would take about 3 to 4 months for the work to be completed. Its now been almost 6 months. Ive tried calling and leaving voicemail to no avail. They dont return any calls. We are in our 70s and 80s and cant afford to loose that amount of money.Below will be a photo of the checks that where given to their sales person. What a sorry company to ta... read more
Problems with Product/Service Had a new roof installed on house and agreed to 12,500. They came to me after the project was complete and told me unauthorized work had been completed and are now charging an additional 5,000 dollars and no one ever consulted me about the scope of work change
DaBella has a 4.7 star rating with 1,301 reviews.
DaBella is open now. It will close at 9:00 p.m.