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630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
It’s was nice and they had what I wanted thanks David and bridal u had what me and my husband wanted for me
I had requested time in late afternoon earlier the same day, received a confirmation of that time and upon arrival the staff had no knowledge of said appointment. I was made to feel like an inconvenience, as they had to find a consultant to work with me this took about 15-20 minutes. The consultant I worked with was pulling dresses for me based off very little information, showing me styles that didn’t flatter me and the one dress that I liked the best was very far outside my budget, I left feeling disappointed and discourag... read more
Business response:
Hello Ashley, thank you for taking the time to provide us with your feedback. Your response will be used in training and coaching to ensure we do not fall short of exceptional service in the future. The happiness of our guests is our number one priority and we are sorry to hear that we did not provide you with a once in a lifetime moment. Thank you again for your feedback, we will be sure to share it with our management team. Thank you, April B.
The David's bridal in Kenwood OH is horrible, I wouldn't recommend them to my worst enemy, nor are there enough characters aloud in this comment to explain why they are horrible! thanks for adding more stress to an already stressful time!
Business response:
Hello Krystal, we apologize for not providing exceptional service during you visit. If you would like to discuss your experience or may need any further assistance do not hesitate to reach out to us again. Thank you, April B.
My daughters stylist was Fizah and she was the best!!! She was helpful, knowledgeable, personable and funny. She helped find the perfect dress for my daughter. We will be going back soon for her brides maids and mothers dresses too and we want her.
me and my daughter had a great experience with your stylist she was great
The staff is nice, they work hard. But it is very unorganized. They couldn’t find my dress, then told me I didn’t pay for it so they couldn’t do the alterations!! The dress was paid (had the receipt). They put my dress in the layaway section and it wasn’t supposed to. I didn’t have the greatest experience at all. Would not go back. David’s Bridal in Manchester
Business response:
Hello Amanda, thank you for sharing your feedback. We would like to apologize that you are not 100% pleased with our store. We will be sure to share your feedback with our team to make sure this does not occur again. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
If I could give them a negative 100 I would. literally the worst customer service I've ever received in my life.
Business response:
Hello Emily. We cannot apologize enough for the service you received during your experience with David's Bridal. Our goal as a company is to provide exemplary service to all of our guests and it hurts us when we hear that we did not accomplish that. Thank you for sharing your feedback. We will be sure to address this with our team. Thank you, April B.
Made an appt for my TEN bridesmaids. I asked the consultant repeatedly to make sure my girls weren’t trying on clearance dresses because she said they had limited sizing and colors for those. She assured me that none of them were. Then come to find out two of them fell in love with clearance dresses. She actually suggested a size zero girl order the only available dress at a size 18! Then pay to have it altered. That’s insanity. She then lined up all my girls and took their measurements. A week later i called to make sure ev... read more
Business response:
Hello Nikki. We cannot apologize enough for the service you received during your experience with David's Bridal. Our goal as a company is to provide an experience that is professional and accurate. It hurts us when we hear that we did not accomplish that. We will be discussing your feedback with management. Thank you, Ellice J.
Let me start by saying the first night we went to David’s Bridal went very well. They were very helpful with my sister, put her at ease, and helped her find the perfect wedding dress. However, we weren’t able to find our bridesmaids dresses before close so we came back the second night and that’s where it goes down hill. First, when my sister and I walked in and explained that we were there the previous night and we had to come back to find our bridesmaids dresses since we ran out of time .. the lady laughed and walked away.... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Tiana. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (260) 484-7343 and we'd be happy to help you out. Cheers, David's Bridal
David's Bridal Corporate Office has a 4.7 star rating with 1,038,928 reviews.
David's Bridal Corporate Office is open now. It will close at 9:00 p.m.