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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
I will never send anyone to David's Bridal for anything. Ordered bridesmaid dresses beginning of April. Finally get them, look at them - ALL THE WRONG DRESSES. Was told there is no way for us to get the four dresses we wanted for the wedding which is in September. Was told they would refund the dresses~~Ummm, one bridesmaid lives out of state and we have 4 distinct colors, so not sure trying to go find more dresses was the answer. Bridesmaids said they could make the wrong ones work (bless their hearts) .. then, when we send... read more
Business response:
Hello Rhonda, we are so sorry to hear that you are disappointed with your visit with us. We cannot apologize enough to hear of your recent experience at our Indianapolis location. We will be sure to share your feedback with our team to make sure this does not occur again. We are pleased to hear that our Memphis location was able to help your out of state bridesmaid. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
The associate that helped us was also helping another bride at the same time and was back and forth. They wasn’t busy and several other associates was just standing around. She was not very helpful and somewhat rude. I’ve been to your stores several times for other weddings and the customer service is not good. The only reason we decided to shop there is because your prices are lower and we was shopping on a budget.
Business response:
Hi Tina, thank you so much for your star rating! We are thrilled to see that you had a great experience with us! Thank you, April B.
Alterations was just full of rude people and they were no help on fixing my wedding dress for me.
Business response:
Hello Jenny. We are saddened to hear that you are displeased with our alterations team. We apologize for any frustration caused and would like to hear more about your experience. Please email us at DBcares@dbi.com (Attn.Ellice/wilmington) with more details. Thank you, Ellice J.
First of all the curb side appeal is awful and it goes downhill from there. I had a wedding dress appointment and the gal that helped us was friendly, but I was very dissatisfied with only being able to try on dress sizes that were my size and larger. When I went to other bridal galleries they let me try on any dress and just clipped it so I could get a feel for it. So all the dresses that were given to me were not cute. � I also made the mistake of getting my bridesmaid dresses through you guys. One of my bridesmaids had... read more
Business response:
Hello Christa. We would like to apologize for the less then professional service you received on your recent visit. The happiness of our guests is our number one priority and we are sorry to hear that we did not provide you with a once in a lifetime moment. Thank you for your feedback, we will be sure to address it with our management team. Thank you, April B.
I was a walk in and i guess the only lady available to help me was on lunch at the time. So she said we could wait for her and browse. So we did. I found maybe 2 dresses to try.. she came by and helped us but seemed to disappear a lot on us and it was akward. I'm very chill and easy to please but when she stated she "didn't have time" to finish entering my info while buying some spanx (to wear under the dress) i found it very unsettling and rude. I kept a cheery face because i was trying to have an important moment with my b... read more
Business response:
Hello Caitlin. We would like to apologize for the less then professional service you received on your recent visit. The happiness of our guests is our number one priority and we are sorry to hear that we did not provide you with a once in a lifetime moment. Thank you for your feedback, we will share it with our management team. Best wishes, April B.
I stopped in today (Terre Haute, IN) to hopefully find my wedding dress. I arrived with 2 friends of mine. An older lady came in before us and was promptly greeted by 2 sales associates and they both walked away with her. We were not even acknowledged. Maybe it was because I was in my work clothes and we did not appear to be big money spenders. We looked around for almost 30 minutes before a lady looked at us and rudely asked basically if we were finding everything. We walked out without a dress and will never return.
Business response:
Hello Dawn, we are so sorry to hear that you are disappointed with your visit with us. Here at David's, we pride ourselves on providing exceptional customer service. It doesn't seem as if we met that standard with you. We will reach out to the store to share your frustrations. We would love to have you back to provide you with a much better experience. Thank you, Steven E
PLEASE READ this honest review, or skip down to my tips on what to do if you must go here. But first I’ll share my horrid experience with David’s Bridal - Scarborough. I did my research online first (A MUST) and found a series of dresses I loved for my bridesmaids, including the perfect colour. I called ahead and told them exactly what dresses I wanted. I booked the appointment over the phone for me and my bridesmaids + my mother and mother-in-law to look for their own dresses afterwards (9 people total). We got there and ... read more
Business response:
Hello Madison, we are so sorry for the care and service you received during your in store experience. We value you as a customer and we are truly sorry that was not displayed during your visit to our store. We understand this is an exciting and special time for brides and families and do not take this feedback lightly. Thank you for taking the time to provide your feedback, we appreciate you taking the time so we may grow, train, and become a better place for future brides and customers. Best Wishes, BrittianyD.
This place is a joke. If it wasn’t for convenience I don’t think they would be in business any more. I knew that my dress would need to be altered but there was no way I would pay for a “rush” with 4 weeks left before the wedding. Not to mention their prices are ridiculously overpriced. I paid $200 for a dress I’ll never wear again. When I took it to my seamstress today we discovered a hole in the bottom of the dress at the hem and the neckline of the halter was off by A QUARTER INCH! Are you flipping kidding me??! So now I’... read more
Business response:
Hello Kelly, we are so sorry to hear of the frustrations we have caused you. We strive to provide all of our guest with a memorable experience and we are so disappointed to know that we did not provide that for you. We will be sure to share your experience with our executive team. Thank you for taking the time to share your experience with us, Steven E.
I hate to give a public rating, but I've had so much trouble with this store and David's Bridal in general. They gave my bridesmaid the maid of honor dress and since alterations were made, they state that they are unable to help in any way. I am not in the area, so I was not aware of the mishap until 3 weeks before the wedding! I understand David's is a corporation, but if a mistake was made, I would hope there is something in place to right the wrong instead of just saying "all sales are final"!
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,928 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 9:00 p.m.