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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
RecommendedMy consultant, Melanie, was so super sweet and helpful! She was also patient and knowledgeable.
Business response:
Hello Sara, we apologize for not providing exceptional service during you visit. If you would like to discuss your experience or may need any further assistance do not hesitate to reach out to us again. Thank you, April B.
I ordered a bridesmaid dress, had a fitting only to take the dress home and it’s still to big, now I have to go back again. The place was dirty and the staff was not very friendly. Truly disappointed in a bridal store. I am glad it’s not my wedding!
Business response:
Hi Jenise, we are sorry that your visit with us did not meet your expectations. We at David?s Bridal are committed to offering quality products and service. We appreciate your feedback and will share it with our teams so that we can grow from it. Thank you, April B.
Extremely unhappy with my experience. I had bought a dress of the rack, fit like a glove, so no need to deal with alterations. But there was a security tag on my dress, which was not taken off. I had to cut my dress right before my wedding was to start. I called the store about it was told, nothing can be done for me because there should have never been a tag on the dress to begin with, someone had messed up at the store but they obviously didn't care. I was so upset and mad that I had to cut it out of my dress. They told to... read more
Business response:
Hello Bryanne, we sincerely apologize that you are unhappy with our services. We strive to provide each and every one of our guests with the best possible customer service and we are so sorry to hear that was not what you were given. For more assistance, please email us at DBCares@dbi.com(Attn:BrittianyD) Thank you, BrittianyD.
We had renee for our bridal party appt. She was double booked. She had a bride looking for her wedding dress. Plus me and my 6 girls coming in at the same time. She was no help. She was with the other bride the entire time. We found another employee she was organizing dresses. We asked for her help. And she got us everything we needed and took our measurements. After our bridal party appointment, renee stepped back into help because her other bridal party left. I had my accessories appt scheduled. And that was completely bru... read more
HORRIBLE !! MY MAID OF HONOR DRESS CAME BACK THE WRONG COLOR. HOW DO U GET GREY OUT OF GOLD ?? ELAINE GARDNER GOT A ATTITUDE AND YELLED IN HER FACE WHICH HAPPENED TO BE THE STORE MANAGER. I RECOMMEND A DIFFERENT STORE OR COMPANY.
Business response:
Hello Valerie, we are so sorry to see that our team did not provide you with 5 star service. We certainly would like to know where we could have improved, can you please send us an email to dbcares@dbi.com with ATTN Jessica H in the subject line so that we may talk with you further about this? Thank you, Jessica H.
After driving for more than 3 hours I walked in with one of my bridesmaids, my two junior bridesmaids, and my ring bearer. From the moment we walked in we were greeted with incredibly rude service. I told them that I didn't have an appointment but I wasn't interested in trying dresses on yet, that I just wanted to start getting ideas for prices and styles. I also wanted to see bridesmaid dresses in the color I had picked to make sure I could start ordering them. The response I got was basically that they weren't cool with th... read more
Business response:
Hello Megan, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Terrible service AGAIN this place needs to learn customer service the attitude on these people is absolutely ridiculous. The options are slim and they double book appointments. They make you wait a half hour when you get there even though your on time for your appointment then they rush out with minimal help
Business response:
Hello Melissa. We appreciate you sharing this feedback with us. We at David's Bridal are committed to exceptional service and we want to ensure that all of our teams are upholding this standard. We apologize and will pass along your experience to the appropriate parties. Thank you, Ellice J.
Business response:
Hello Alex, thank you for your star rating. We are disappointed to see that our team did not provide you with 5 star service, and we would like to know more about your visit. Please send us an email to dbcares@dbi.com (Attn:Ellice/Danbury)with more details. Thank you, Ellice J.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,928 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 9:00 p.m.