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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
I Came with 5 Bridesmaids myself and my mother.The girl that waited on us did not do very well, we would pick dresses which took a lot of time and then bring them to her and she would tell us you guys didn't have them in that color, so we would go back pick more she again would say you guys don't have that in that color, on top of that, the dress that 1 of my girls tried on smelled horrible underneath the arm pits and after that she did not want to try on another dress. also there was no toilet paper in the ladies bathroom ... read more
Business response:
Hello Anya, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jill K.-154). Best wishes, Jessica H.
I was looking for a prom dress and I called them they told me to go on there web site and pick a dress and I didn't have to make a appointment they told me to come right then and the 2 dresses we had picked out when we got there she showed us the 2 dresses we picked before we eve showed her so we knew we was going to get one great place
Business response:
Hi ! We are so happy to hear that you enjoyed your time with our team! Thank you for your wonderful feedback! Best, BrittianyD.
They had a long waiting time to try on dresses. Additionally not a wide selection of dresses for women who wore anything over a size 10. However, the staff was friendly and knowledgeable, even though our sales representative left us to fend for ourselves. By the way, my daughter found her dress...Hooray
Business response:
Hello Dee! We are so happy to hear that our team did a good job assisting you. Thank you for taking the time to share your experience. We genuinely appreciate hearing back from our guests about what we can do to improve. We will be sure to pass along your suggestion to our team! Best wishes, Steven E
I came to the store on a Monday looking for a dress and person who had wasn't very attentive, she kept disappearing have look her when I needed help. So initially, I was very disappointed with this location. But came back to pick up her dress and get alterations done....I had the pleasure of having Lisa help me and daughter. She was amazing, she helped find shoes to go with the dress, she was attentive and even when we went back to get the alterations...she checked on us make sure we were still fine. The lady who did the fi... read more
I think it’s suiting that I got an e-mail saying they’re sorry we missed our appointment. We checked in at our reserved time, and we were pretty much left to fend for ourselves. I Had to ask for a room to put all the dresses we had in our arms in. We were never checked in on to see if we needed any different sizes, or how everything was going. I had to go out and try to find them on my own. This proved to be disappointing as well because the dresses weren’t organized behind the tag # like they were supposed to be, and we cou... read more
Business response:
Hello Laurel, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
The lady that was supposed to be helping me find a wedding dress was helping another bride and didn’t even help me at all I got my own dresses and helped myself ... thx for nothing ... bad experience
Business response:
Hello Linda, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn: City/State.) Thank you, BrittianyD.
Business response:
Hello Kyra, we are so sorry to hear that you are unhappy with our services. We apologize for not being able to provide you with a 5 star experience. So that we can learn more and further assist you, please email us at DBCares@dbi.com (Attn:Steven E). Thank you, Steven E
Was not pleased, we had five bridesmaids looking for dresses in a particular color. Our consultant did not help us in determining which dresses cane in the color we needed. Instead we had to find dresses and bring them to her! I was sure who was working for who! The selection was not good at all, and there was so men in there it was kinda in uncomfortable coming out in our dresses and etc. To top it off..one of the dresses that was tried on had HORRIBLE smell of body odor on the dress in the underarm area. Needless to say we... read more
Business response:
Hello Casey, We are so sorry to hear that you feel this way, and would love the chance to ensure you are celebrated as you deserve. We take all of our customers very seriously and want you to know that we will be working with our team further to make improvements. If you would like to contact us at dbcares@dbi.com (Attn: Store Location/City) we would be honored to speak with you further. Humbly Yours, Jill K.
I was at David’s bridal yesterday with my daughter! Tess was our girl who helped us out. She was awesome. She was helpful and made my daughter feel like a princess. Thanks Tess.
Business response:
Thank you for your rating Melissa, we are very excited to know you enjoyed your time with Tess. Best wishes. Steven E.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,729 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.