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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
I was extremely dissatisfied with my experience. Not only did it take our assistant 20-30 minutes to come assist us after registering at the main desk but we were rudely treated by the other employees. They were making rude comments to one another in a rather loud voice. No matter the situation, an employee should not be speaking negatively about customers rather encouraging them and finding a solution or the perfect dress. When asking our assistant which dress would be best for the bridal party the only information she was... read more
Business response:
Hello Nicole, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn: City/State.) Thank you, BrittianyD.
Business response:
Hello, Thank you for sharing your star rating. Please email us at DBCares@dbi.com if you would like to share more of your experience. Thank you, BrittianyD.
I love shopping at David's bridal. I love the experience so it was so easy for me to find my dress so I love shopping there and I will refer David bite it to another bride.
Business response:
Hello Sethia, Congratulations on finding your dress! Thank you for your lovely feedback ! Best, BrittianyD.
My experience was amazing i recommend Amanda S. she was very helpful, professional and great customer service.
"I booked an appointment online and when showing up they didn’t have a record of my appointment; visibly annoyed by this they still were able to meet with my bridesmaids and I. The “stylist” we had was aloof and didn’t really spend a lot of time with us, we found some styles in the Vera wang line and wanted to also try the David’s bridal line- bridesmaid one picked two dresses bridesmaids 2- three dresses and bridesmaid 3- five dresses they were all quick to try on with very little help from the stylist we clipped them in ... read more
Business response:
Hello Jodi, We are so sorry to hear that you feel this way, and would love the chance to ensure you are celebrated as you deserve. We take all of our customers very seriously and want you to know that we will be working with our team further to make improvements. If you would like to contact us at dbcares@dbi.com (Attn: Store Location/City) we would be honored to speak with you further. Humbly Yours, Jill K.
My girlfriend ordered a dress and they completely messed it up!
Business response:
Hello Shaun, we are so sorry to hear this. For more assistance, please email us at DBCares@dbi.com (Attn:City/State) Thank you
They aren’t concerned about their poor service and it shows.
Business response:
Hello Stephanie, we sincerely apologize that you are unhappy with our services during your time with us. We strive to provide each and every one of our guests with the best possible customer service and we are so sorry to hear that was not what you were given. For more assistance, please email us at DBCares@dbi.com(Attn:city/State) Thank you, BrittianyD.
They aren’t concerned about their poor service and it shows.
Business response:
Hello Stephanie , thank you for sharing your feedback. We would like to apologize that you are not 100% pleased with our store. We will be sure to share your feedback with our team to make sure this does not occur again. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
They are a joke, I paid 1800$ for a dress that I didn’t get to try on. They have no cute plus size dresses and not to mention they still made me pay 400$ for alterations When it was their fault that my dress was two sizes too big
Business response:
Hello Baylee, we are so sorry that you feel this way. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:City/ State) Thank you, BrittianyD.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,728 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.