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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Business response:
Hello Janicec, Thank you for sharing your valuable time to provide our team with your feedback. We would love the chance to make sure you were able to find everything you may need for your special day. If we can assist you further, please contact us at dbcares@dbi.com, (Attn: Store Location and/or City). Thank you, Jill K.
I had a great experience buying my wedding dress but after that David’s bridal in Macon went in the toilet! I was called at 6pm on a Friday night saying I needed to pick my dress up ASAP or if unable they could ship it for a fee. I told her I lived 1 1/2 hours away and was going to be out of town but would be that way Thursday if they could hold it until then. I was told no they couldn’t because they had already been holding my dress for 2 weeks. To which I said then why wasn’t I notified when it arrived and I would’ve made ... read more
I will never get a dress altered here again. The lady was rude and disrespectful. She didn’t do a thing to the dress to take it in. She told a bride that she had to wear a corset and tie it tight. When I called and the store manager said that the lady did fix it and I live over 2 hrs away from this store and will be showing up with the dress and showing them. I will never step foot in this store again after this. Never will I recommend this store.
Business response:
Hi Josephine, we are so sorry to hear that our team disappointed you during your recent visit to our Syracuse store. Thank you so much for taking the time to share this feedback with us, so that we can improve on the service we offer. Thank you, Steven E
We had made an appointment for the day and the girl who was helping us was also helping 3 other people and we would get a new dress every 20 minutes. We also had asked for specific types of dresses and got the complete opposite. We did not have a good experience at all!
Business response:
Hi Makayla, we sincerely apologize that your experience with us was less than satisfactory. We do schedule multiple appointments that may occur simultaneously however, your stylist should be assisting both parties as they may be assigned to more than one at a time. We are working with the store to construct a better means of assistance with our appointments as we want to make sure that each customer receives the designated time and attention that they deserve. We would love for you to come back so that we can provide you wit... read more
Business response:
Hello Ivelisse, we apologize for not providing exceptional service during you visit. If you would like to discuss your experience or may need any further assistance do not hesitate to reach out to us again. Thank you, April B.
Walked in stress free in hopes to get the best service ... Never in my life would I think I'd get treated the way I did . I went in with one of my bridesmaids & while they watched us look around confused as they stared at us and bad mouthed their manager that wasn't there whom I know personally ,I was having such trouble even finding where to start . We asked one employee for some help & she told us no because she was leaving as she approached another customer lol we had to chase someone down and still got no help . I litera... read more
Business response:
Precious, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback in training to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another opportunity or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. April B City/Store Location). Best wishes. April B.
We had the worst service there ever. My friend who had made an appointment with them since I had suggested that she should go there. When we got there the sales associate was rushing us even though we had booked for 4 hours (bride and bridesmaid). She kept telling us that she has another bride coming and kicked us out within 2 hours. She had measured the bride wrong so when she got her dress it did not fit her (was too tight). On top of that one of the bridesmaid dress was a size smaller than what she needed. We also picked ... read more
Business response:
Hello Loveleen, We are so sorry to hear that you feel this way, and would love the chance to ensure you are celebrated as you deserve. We take all of our customers very seriously and want you to know that we will be working with our team further to make improvements. If you would like to contact us at dbcares@dbi.com (Attn: Store Location/City) we would be honored to speak with you further. Humbly Yours, Jill K.
Went to this David’s Bridal location to pick out a prom dress for my sister. After spending $250 (didn’t even get a courtesy coupon as return customers from last year), we had ordered a new dress to be picked up at the store at a later date. Came to pick up the dress today, and were satisfied with the experience until the manager RUDELY ignored us. We went to the main counter to ask for a plastic bag and were the only people standing there. The manager was on the phone for a solid 5 minutes talking about PIZZA to someone a... read more
Business response:
Hello Ann Marie, We are terribly sorry to hear that you?re most recent alterations experience was anything less than special, and we want you to know that your feedback is valued. We will be reviewing this matter to ensure improvements are made for future visits with David's Bridal. Please feel free to contact us at dbcares@dbi.com, (Attn: Store Location/City) so we can speak with you further regarding this matter. Warmest Regards, Jill K.
Business response:
Hello Anissa, Thank you for sharing your star rating. Please email us at DBCares@dbi.com(Attn:Steven E) if you would like to share more of your experience. Thank you, BrittianyD
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,735 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.