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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Just walked around that store for about 20 mins. No one said a word to me. Guess I won’t be buying my dress or any of my bridesmaids dresses here.
Business response:
Hello Karlyn, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to talk with you further to address these concerns. If you are interested please contact us at dbcares@dbi.com (Subject Attn. Ellice J City/Store Location) Thank you. Ellice J
Went in to the mayslanding location a couple of weeks ago, just to get ideas. I was told I couldn’t try anything on and needed an appointment if I had questions. I was the only customer in the store at the time, and the employees were very rude and made myself and my mother feel uncomfortable. Even though I was only trying to get ideas that day, I ended up leaving and driving to dress 2 impress bridal boutique and saying yes to a gorgeous allure bridal gown. I called the customer service number and never heard back as well... read more
Business response:
Hello Catrina. We are so sorry to see that your experience with us was not more enjoyable. We would like to hear more about your visit. Please email us at DBcares@dbi.com (Attn.Ellice/MaysLanding) with more details. Your feedback is what helps us grow. Thank you, Ellice J.
I had an appt at this location on March 29th and it was the absolute worst. I DID find my dress but only because I pulled it out myself and tried it on. The consultant was absolutely NO help at all. It was one of the most awkward experiences ever as she literally stood off to the side and watched me and the couple of people I brought the ENTIRE time. Not once did she offer any help in finding a dress, was no help at all in trying to figure out what size to order and once I myself found a dress I really liked and wanted to or... read more
Business response:
Hello Caitlin, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn Steven E). Best wishes,BrittianyD.
I want consumers to know about the HORRIBLE CUSTOMER SERVICE of David's Bridal employees, in particular...MICHELLE MIZZELL. Yesterday, when myself, my two teen daughters and niece came into the store, we were blatantly ignored by one staff member while we were standing and patiently waiting for her to finish up a conversation with another lady (believed to just be a friend she was shooting the breeze with). However, she abruptly stopped talking to help a white woman that came into the door, asking for help to find dresses. ... read more
Business response:
Hello Nakia, It saddens us to hear that you feel this way, and want you to know that we value all of our customers' feedback. We are so for the experience you encountered with our store, and would love to ensure you are celebrated as you deserve. We would be honored to speak with you further regarding your most recent visit, at dbcares@dbi.com, (Attn: Store Location/City) Warmest Regards, Jill K.
Thank you Katie for outstanding service! You made this experience no stress and actually fun. If you're looking for a dress this is your first stop you should make
Business response:
Hello Linda, We're pleased to know that Katie was able to provide you with an enjoyable shopping experience with our location! Thank you so much for sharing such kind words and recommendations for our team! If we can assist you further, please do not hesitate to contact us at dbcares@dbi.com, (Attn: Jill K.- Store 407). Best Wishes, Jill K.
I enjoyed very much watching as my granddaughter got fitted for her prom dress. Excellent service and very friendly and helpful employees. Would definitely come again
Business response:
Hi Jean, we are thrilled to hear how pleased you were with the service our team provided your granddaughter during your recent visit. Thank you so much for taking the time to share your memorable experience with us. Best wishes, Jessica H.
I will never spend another dollar at David’s Bridal and I regret giving them my business at all. My bridesmaids ordered their dresses and provided all of their contact information and staff advised they would receive an email when their dress was ready for pick up and they would have the option to have it shipped to their house or pick it up at the store. On 3/30/18 I received a call from David’s bridal confirming my address stating that all of my bridesmaids dresses were in and they would be shipped to my address. They ... read more
Business response:
Hello Brooke, We are so sorry to hear that you feel this way, and would love to ensure you are celebrated as you deserve. We value all of our customers? feedback, and we want you to know that the information you provided will be taken very seriously. Please feel free to contact us at dbcares@dbi.com, (Attn: Store Location/City) so we can assist you further regarding this matter. Humbly Yours, Jill K.
I had the best experience looking for a dress. Gloria was patient and kept looking until she found me a dress. The alterations department Sophia was great.
Business response:
Hello Annamarie, congrats on finding the perfect dress! Thank you for sharing your experience. We are so excited that the team at the Paramus location was very helpful during your visit. Best wishes. April B.
Let me start off saying that in the beginning, David's Bridal was wonderful with helping me choose bridesmaid dresses and going out of their way to find a size 0 dress from another store for my junior bridesmaid. So I'm very appreciate of them for that.. and for that I gave a fair rating. However, when it comes to their alterations, that's another story. I wasn't aware of this policy. No one asked this of me on the phone (they should start implementing this in my opinion) but they will not touch your dress if someone altered... read more
Business response:
Hello Jessica. We would like to apologize for the lack of communication you had from our store. A David's Bridal we strive to keep our guests well informed every step of the way, and unfortunately we did not provide that for you. We will be sure to share your experience with our management team to ensure it will not happen again. Thank you, April B.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,728 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.