This profile has been claimed by the business owner or representative.
David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
They are a joke, they don’t have any plus size dresses that are cute. I paid 1800$ for my dress and then they made me pay another 400$ for alterations.
Business response:
Hello Baylee, we are so sorry that you feel this way. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:City/ State) Thank you, BrittianyD.
Not a great experience. I went there with my daughter to pick out a prom dress. The people there were nice, but not much of a help. Our consultant had more than our appointment. She was also helping a bride choose her dress. She paid more attention to her other appointment. I thought when you made an appointment, you got one on one attention. The manager tried to get me to buy a dress we really didn’t like, it didn’t fit and was way too expensive. Needless to say, we left there without a dress and went elsewhere and got a d... read more
Business response:
Hello Jodi. We would like to apologize that you and your daughter did not receive more attention from your consultant. While our stylists are asked to assist more than one guest at a time, we would never want our guests to not receive the assistance that they deserve. We appreciate your feedback on this matter and will be speaking with management. Thank you, Ellice J.
So I traveled from Virginia to Georgia because I wanted my Mom to be with me when I was looking for my wedding dress because this is a very special moment. I called and set up an appointment from 6:30 to 8:30 giving me two hours for Davids Bridal in Macon Georgia. We arrived early and excited for this experience. We were welcomed at the front door and told to look around the store and that a Davids Bridal employee would be with us shortly! Honestly I don't know the employees named that assisted us but first off I had already... read more
Business response:
Hello Jeannie. We are deeply sorry to hear that you and your mother did not have a better time with us. We want to be accommodating to all of our guests and honoring appointment times. We are disappointed and apologize for the experience you had. We hope that you will give our brand another chance to provide you with the excellent service that you deserve. Thank you, Ellice J.
**** Lauren you ruined my step daughters experience maybe this job is not a good fit for you*****WOW !!! I have NEVER had such a problem with DB like the one in Charlotte NC. What lack of respect, very unhelpful, the MANAGER had no clue on what’s going on in her store. My daughter has 7 girls in her bridal party and only 3 out of 7 we able to get there dress they picked out without problem. We we compensated $20 of a dress that had to be reordered twice and that doesn’t compensate the gas and time it took to get in the wron... read more
Business response:
Hello Candice, We are terribly sorry to fall short in providing you with an enjoyable shopping experience with our Charlotte location, and would love to ensure improvements are made. Please feel free to contact us at dbcares@dbi.com, (Attn: Store Location/City) so we can assist you further. Humbly Yours, Jill K.
My daughter made an appt to find a prom dress at your Oakdale store 3 weeks ago. She decided to go to prom and was already finding dresses she liked on your website. She invited her mom, grandma and great aunt to the appt. We arrived on time and the receptionist acted extremely rude and short with us. Amy the sales lady finally approached her and said there wasn't a lot left because it was so late to shop. My daughter showed her the online dresses that she had already saved from the David's Bridal website. She proceeded t... read more
Business response:
Hello Cory, we are very sorry to hear that you and your daughter were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn. April B City/Store Location) Thank you. April B.
Went with my daughter to shop for her wedding dress. Our assistant was nice for the most part but we were constantly reminded about every 15 minuets to move it along. My daughter was having difficulty finding a dress she was satisfied with and the assistant was getting visibly frustrated with her. I explained to to the assistant that everything is being rushed and it was becoming overwhelming for my daughter, if they would just give her a minute to really look at the dresses she was interested in she would be able to deci... read more
Business response:
Hello Troy, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn:BrittianyD.). Best wishes,BrittianyD.
Horrible customer service is an understatement!! No one has a clue as to what's going on. Bought a dress there in full and they inform me 6 weeks later it's no longer available!! What!?!?
Business response:
Hello Melanie, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Had some extra time this morning, so I dropped in to David's Bridal in Rockford. Talked to the sales person and told her that I was basically a terrified newbie (older bride) who didn't know what I was doing. Asked if someone had time to see me today, or if I should make an appointment to come back. She had me fill out a paper with my contact information and then proceeded to walk me over to an aisle of bridal dresses. Told me to look around and started to walk off. I stopped her and said to her I don't know anything about w... read more
Business response:
Hello Kristina, We are terribly sorry to hear that you feel this way, and would love the chance to ensure you are celebrated as you deserve. We want you to know that your feedback is taken very seriously and we will be working to ensure improvements are made. If you would like to contact us at�dbcares@dbi.com, (Please add Subject- Attn: Christina G. - Store Location) we would be happy to speak further. Thank you, BrittianyD.
Horrible customer service. Dresses came in late and I had to pay a rush fee for alterations and they were as much as my dress! When they went to get me a “new” slip and bra, they gave me the wrong size on both and as they’re so fond of saying “All sales are final.”
Business response:
Hello Michelle, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,542 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open tomorrow at 10:30 a.m.