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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Business response:
Hello Kyleigh, we apologize for not providing exceptional service during you visit. If you would like to discuss your experience or may need any further assistance do not hesitate to reach out to us again. Thank you, April B.
Ok ladies, I’m honestly NEVER one to do this but I am beyond disgusted. I don’t really like to take people’s opinions to heart because I like to try things for myself. A lot of people gave me advice about dress shopping for my wedding dress and told me not to go to David’s Bridal. I still gave them the benefit of the doubt, and I ended up FALLING IN LOVE WITH THE DRESS OF MY DREAMS. This soon turned into a complete NIGHTMARE. I ordered my dress, it came in and there was a yellow stain on it, right in the front of the dress t... read more
Business response:
Hello April, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to talk with you further to address these concerns. If you are interested please contact us at dbcares@dbi.com (Subject Attn. April B City/Store Location) Thank you. April B
About a month ago I had made an appt for the York store and had a good experience with my consultant Taylor but the manager was very rude to my party and the stylist. So I made an appt for the Harrisburg store. Katie S helped me find my perfect dress. During my time slot I was not 100% sure about it. She said that she would hold it and squeeze me back in after lunch. I wanted to just give a shoutout for her amazing work! She got me out of my comfort zone and into something I would have never picked out. After my York experie... read more
I was very disappointed. The staff weren't friendly and gave us incorrect information. Had all bridesmaids trying on dresses that didn't come in the colour we needed. They were very overcrowded and despite having an appt we waited 30 min and only after complaining got a dressing room. The store was so crowded you couldn't even walk. The bathroom was filthy. There was one toilet for the whole store. Toilet paper in the floor, garbage overflowing. Dirty napkins on the changetable. And if you use the toilet the back lid falls o... read more
Business response:
Hello Shannon, We are terribly sorry for the experience you and your bridesmaids encountered with our location, and we want you to know that we value your time and feedback. We will be reviewing the information you provided to improve this location. Please feel free to contact us at dbcares@dbi.com, (Attn: Location and/or City) so we can speak with you further regarding your visit. Humbly Yours, Jill K.
our saleslady veronica was rude and not at all helpful. my sister was trying on dresses and had to keep coming out to get us to zip or button up a dress. i thought that was their job?
Business response:
Hello Tiffany, we are very sorry to hear that your sister's trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
First of all—. This is Ottawa, not Rodéo DrIve, L.A. I was a walk in with my daughter to look for a short prom dress. I was told the 11am brides were first priority and that there would be no change rooms available for at least an hour. We had picked 3 dresses to try on. A gal came over and said she was tired of seeing us waiting and to follow her to a dressing room. Then she disappeared. She was helping a bride- you know, the one with the $2000 dress, not the customer with a $149 dress. Either way. I will never go h... read more
Business response:
Hello Kylie, We are so sorry to hear that you feel this way, and would love the chance to ensure you are celebrated as you deserve. We take all of our customers very seriously and want you to know that we will be working with our team further to make improvements. If you would like to contact us at dbcares@dbi.com (Attn: Store Location/City) we would be honored to speak with you further. Humbly Yours, Jill K.
Was very rushed, and I was told I couldn’t go online and order because the colors I wanted wouldn’t be in so I had to settle on one color for my dresses and was told it was a bad idea to do different shades and none would be in on time. Ordered a couple online like I was advised not to do and they will be here in 4-9 DAYS to our homes, was very rude to one of my bridesmaids I was very displeased with the way employees acted and some of my girls had to rush to order because we were told they would not be here on time... it to... read more
Business response:
Hello Christina, We are so sorry to hear that you feel this way, and would love the chance to ensure you are celebrated as you deserve. We take all of our very seriously and want you to know that we will be working with our team further to make improvements. If you would like to contact us at dbcares@dbi.com (Attn: Store Location/City) we would be honored to speak with you further. Humbly Yours, Jill K.
Today, I visited this store with family members. I was originally shopping at a different dress shop but then we decided to try David's Bridal. Since I had never been to this store, I was so excited to see what all this shop had to offer in selection of dresses. I hadn't made a previous appt but when we walked into the store, we were greeted by a friendly employee and she asked us to sign in and a stylist will be with us shortly. Emily was our stylist and she did such a great job assisting me with dresses and accessories and... read more
Business response:
Hello Erika, we can?t apologize enough for your recent experience. Shopping for a bridal gown is such a special moment and we?re disappointed that your visit fell short of your expectations. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Just do not go there associate was o.k. but never asked questions about budget color scheme personal preferance basicly pushed what she thought was best . when asked about a certain color associate said they do not get request or this selection ok learned mt lesson being the grand mother of the groom it was pretty rough of a outing
Business response:
Hello Maureen. We are sorry to hear that your experience was not better. We want to make sure our specialists are trained to listen to the wants and needs of all of our guests. We appreciate your feedback and will share it with management. Thank you, Ellice J.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,735 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.