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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
When I showed up to my appointmrnt, they showed me the wedding gowns they had available. VERY limited options....barely any dresses. Literally walked in and left 10 minutes later as there were NO wedding gowns that even caught my eye.
From the day I walked into this place it’s been nothing but a disaster. I told myself I would never shop here after they destroyed my sisters dress in alterations, but I found a dress I loved and it was at David’s. One thing after another it’s been bad. From being told “I’m supposed to be on lunch just so you know” by the girl helping me try on wedding gowns because I asked to try a size closer to mine(she had me in a 10 and I’m a 6) the dress looked completely different being that big on me, to not receiving calls when item... read more
Business response:
Hello Krystal, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Steven E.). Best wishes, Jessica H.
Awful experience. Take your business elsewhere. This is the worst bridal shop.
Business response:
Hello Ale, we are so sorry to hear that you are having difficulties. We would be happy to look into this further for you. Please email us at DBCares@dbi.com (Attn: BrittianyD.) with more details. Thank you, BrittianyD.
David’s bridal is just awful. I’ve tried to contact someone about an issue I had and I was promised a response within 24-72 hours. Tomorrow will be two weeks since. I left a review on google And was asked to message them and I have yet to hear back from them. Take your business elsewhere this is the worst bridal company.
Business response:
Hello Ale, we are so sorry to hear that you are having difficulties. We would be happy to look into this further for you. Please email us at DBCares@dbi.com (Attn: BrittianyD.) with more details. Thank you, BrittianyD.
My 18 year old daughter went to the Cootman store, picked out her dress for her brother's wedding. She is a SIZE 4 in dresses, 3 in clothes yet they ordered her a size 10, an 8 came in, it falls right off of her. ARE YOU KIDDING ME?????guess what I will NOT be bringing it to you for alterations nor will I be shopping there for my dress. Taking advantage of a high school kid is SAD!!!!! Will never recommend this store or the company to anyone!!!! Sad my daughter wanted to do this on her own & I will pay more in alterations th... read more
Business response:
Hello Stacey. We are so sorry to hear about your frustrations with your daughter's dress. We want to ensure that our team is ordering the best fit for our customers and would like to look further into this. Please email us at Dbcares@dbi.com (Attn.Ellice/Philadelphia) with more details. Thank you, Ellice J.
So yesterday was my appointment with my three bridesmaids. The Consultant was ok. She wasn’t much help when it came to asking for advice on different dresses that flowed together for my different body type bridesmaids. I was doing all the work of zipping and clipping the dresses together because she kept disappearing. The front desk girl, Theresa, kept distracting the Consultant saying the next appointment is for a party of 8. Then I mentioned to her that I’m having doubts about my wedding gown because the original Consultan... read more
Business response:
Hello Belinda, we are sorry to hear that your experience with us fell short of your expectations and that our staff did not seem attentive. We would love for you to come back and visit us, perhaps at a different location, so that we can provide you with the time and attention that you deserve! Should you decide to schedule an appointment, or if you would like to provide us with any additional details about your experience, please send us an e-mail at: dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location... read more
i will not return to this Davids every; however i will go to another. We did not have an appointment and only wanted to look at colors today. I was told to sign in, and once a lady did come to us, i informed her of the situation, she was short cold and not too helpful. I did ask if i could just LOOK at a certain bridal gown and she said well that's a different department so I can't help you. Bottom line i did not feel welcome at all, and I do understand it was a Saturday! We were prepared to comeback to that David's... read more
Business response:
Hello Samantha, we are sorry to hear that your experience with us fell short of your expectations and that our staff did not seem attentive. We would love for you to come back and visit us, perhaps at a different location, so that we can provide you with the time and attention that you deserve! Should you decide to schedule an appointment, or if you would like to provide us with any additional details about your experience, please send us an e-mail at: dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Locatio... read more
Horrible service , the employees are rude and if your budget isn’t giving them a big enough commission they aren’t interested in helping you. My consultant was Jackie my appt was at 630 it was 7 and I had not tried one dress on when I picked out a dress I wanted to try out I was in the room for 20 minutes waiting for her to come back. Yea the dresses are priced cheaper than other places but the cheap prices match the cheap service they offer. Beyond disappointed
Business response:
Hello Ana, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested, please contact us at dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)). Thank you, Christine G.
I bought my daughters dress at the Saginaw store and was upset because they sold another dress like hers to another girl from her school. Our dress was paid in full and ordered. While they were willing to work with us their selection of prom dresses at this point was about 4 dresses. we didnt like any of them. they would not give us a refund but said we could use our credit at the Flint store. The Flint store was amazing from the moment we walked in. Everyone was very helpful and their selection was much better. The Flint... read more
Business response:
Hi Bekka, thank you so much for taking the time to rate your recent experience with our Flint store. We are so happy to see that our team was able to find your daughter another dress that she loved. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. Best Wishes, Jessica H.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,535 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 7:30 p.m.