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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Business response:
Greetings, we are so sorry that we could not provide you with a 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com (Subject: Attn: Ellice J. ? (Insert City/Store Location)). Thank you, Christine G.
I am only giving 1 star cause I can't give 0. This is the worst customer service I ever experienced my whole life. They do not honor their prices, their are rude and very misleading. Do not believe in the clock in their website, they keep changing the prices despite of the promising time the sale will last. A good customer service would put the customer in first place. First and last time here. Oh, and if you do not like walk-ins, you should let people know (they are very busy with their appointments...)
Business response:
Greetings, we are deeply sorry that your recent experience with us was less than satisfactory. We at David's Bridal are committed to providing our customers with exceptional customer service. We hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. If you would like to schedule an appointment or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Ellice J. ? (Insert City/Store Location)). We will be sure to share ... read more
I am only giving 1 star cause I can't give 0. This is the worst customer service I ever experienced my whole life. They do not honor their prices, their are rude and very misleading. Do not believe in the clock in their website, they keep changing the prices despite of the promising time the sale will last. A good customer service would put the customer in first place. First and last time here. Oh, and if you do not like walk-ins, you should let people know (they are very busy with their appointments...)
Business response:
Greetings, we are deeply sorry that your recent experience with us was less than satisfactory. We at David's Bridal are committed to providing our customers with exceptional customer service. We hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. If you would like to schedule an appointment or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Ellice J. ? (Insert City/Store Location)). We will be sure to share ... read more
So I had every bride's worst nightmare happen to me yesterday... I found the perfect dress at David's Bridal Grewnfield and decided to get it altered with a seamstress my sister in law used for her wedding gown. Long story short... My beautiful Jewel Vintage Rose a-line dress with a BEAUTIFUL lace hem is RUINED because she cut the lace in half. Queue my fiancé and multiple bridesmaids freaking out over the whole thing. I leave the shop and my fiancé and our roommate (one of my bridesmaids) go over to David's bridal and ex... read more
Business response:
Hi Anna, thank you so much for your star rating! We are thrilled to hear that you had a great experience with us! If you need any assistance in the future or if you would like to tell us more, please send us an email to dbcares@dbi.com. Thank you, Christine G.
I have never experienced poor customer service until I came here. The first time I went, I came bridesmaid dress shopping. And the girl we had was absolutely dreadful. She didn't talk to us, seemed completely disinterested in us as we were shopping. She acted as though we were nor potentiald customers at all. However, despite my disappointment. I had fallen in love with a tiara while I was there and had to go back. Big. Mistake. I went in to back to buy the tiara aftet work. I went up to their reception desk where the c... read more
Business response:
Hi Krissie, thank you so much for taking the time to rate your recent experience with our Monroe store. We are thrilled to see 5 stars and know that we exceeded your expectations. Best wishes, Jessica H.
Thanks for making me terrible about my body Davids bridal. Went to try on a bridesmaid dress just for them to say they don’t carry my size and that I can go to a different store after I already took off work drive an hour and a half to come there. I asked to try on a 28 and a 30 and she brought me a 24 and 26... did I magically lose weight in five minutes? Sorry you lost the whole bridal parties business. I’m gonna go drink beer and eat now since I’m too fat for your store anyways.
Business response:
Hello Natali, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
I chose this David’s Bridal for my bridesmaids’ dresses after having a great experience for my sister’s wedding this past summer. My experience with them for my wedding has been nothing but a hassle. First, I go with my bridesmaids to pick out the dresses and the girl measuring them was “looking at the wrong book” for the corresponding size, so half of my bridesmaids had to re-order a different size after they came in. Now, since they were not all from the same batch they have a slight color difference. Secondly, one of my b... read more
Business response:
Hello Tayler, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would like to explore this matter further for you. If you are interested, please contact us at dbcares@dbi.com (Subject: Attn: Ross A. ? (Insert City/Store Location)). Thank you, Christine G.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,728 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.