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630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
f there is .25 I would choose that. BAD SERVICE BAD SERVICE BAD SERVICE, You buy in their shop you pay the right amount. They are like SWINDLERS, just want sales/money... But would not give you good quality of gown. I had my daughter's gown delivered because the one their store has missing buttons they promise they will just send the good quality gown in my address. But when I saw the gown it's the same bad quality.... And they can't do anything but go to their store and have it exchange it again. To much hassle!
Business response:
Hello Ann. We here at David's Bridal are committed to providing quality products to our customers, which is why it upsets us to hear that we have not done that for you. We apologize for the frustration you've experienced and would like to see if we can assist. Please email us at dbcares@dbi.com (Attn:Jess/Houston-Galleria) with more details. Thank you, Ellice J.
My first time shopping for a wedding dress should be a magical moment and one I'll never forget! shopping at this location was anything but magical. I came in and told them my budget and they made me feel awful and they kept saying well you wont find anything you want with your budget. when I was in the dressing room a few associates were around the corner talking about me and my family. I know this because my family went to find a few dresses for me to try on and caught them talking about us. the consultant I had told me no... read more
I had went to another store before this and the lady was very rude to me the second time i went in for my dress. So i went to daviads and i was so happy with the way Sekia listened to me and not all my crazy bridal party with what i wanted and even brought me a few she thought i would enjoy defiantly going back for my reception dress and bridal party dress 💜💜💜.
Business response:
Hello Rachelle and congratulations! We are so happy that Sekia was able to provide you with the once in a lifetime experience that you deserve. We appreciate your kind words and look forward to having you back soon! Best wishes, Ellice J.
Do not recommend this place!!!! The workers try to pressure you on buying a dress and lie to you!! l am very un satisfied with my purchase. It was the worst experience of my life I bought my wedding dress and the lady who sold it to me told me I had to go n get it my sizes for the dress and they called me to pick it up and that was it. They told me it would be $460 extra for fixing when I payed $1,400 for my dress this has been the worst place I’ve ever purchased anything they have ruined my dream dress. Oh they even wanted ... read more
Business response:
Hello Mary. We are so sorry to see that your experience with us was not more positive. We would like to hear more about your visit. Please email us at DBcares@dbi.com (attn.Jess/McAllen) with more details. Your feedback is what helps us grow. Thank you, Ellice J.
Espectacular Andreína c se los recomiendo
Business response:
Hi! Thank you for your review! We are so happy to hear that our team was able to help! Best, BrittianyD.
I purchased my dress from here. Which I thought the lady that helped me was amazing. That day went alright! So we decided to set up an appointment for all my Bridesmaids to try on dresses. I set up an appointment a MONTH before. They were all over the place! Had 7 girls trying on dresses in ONE fitting room. Wrote down sizes wrong, colors wrong. I wanted to try on my dress in front of my family/Bridesmaids because it just came in that day. The lady helping me tried saying I couldn’t try my OWN dress on that I paid over 2,0... read more
Business response:
Hello Amanda, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Ross A). Best wishes, Jessica H.
Didn't receive a phone call or email about my dress so I called to check if it was in and the employee said I would've received a call/email if it was. I told her to please double check and what do you know, it had been there since January 31st and here it is February 8th and no call/email. She then told me they usually get shipped back in 8 days so I would need to come today or "very soon"...that's not my problem. I received my first email about my dress TODAY only because I called. Your employees should do a better job at ... read more
Business response:
Hello Anna, we sincerely apologize that you are unhappy with our services during your time with us. We strive to provide each and every one of our guests with the best possible customer service and we are so sorry to hear that was not what you were given. For more assistance, please email us at DBCares@dbi.com(Attn:BrittianyD) Thank you, BrittianyD.
I wouldn’t send my worst enemy to your David’s bridal location to purchase a dress. I made an appointment for my bridesmaids to try on dresses. 5 minutes in to the appointment, the girl we were assigned disappeared and we were pretty much on our own until we were ready to order. When the dresses came in, only 1 of 4 of my bridesmaids were contacted to pick up their dress. Over the next few days, the other girls called and their dresses were in. The last bridesmaid to call was informed the dresses has been in for 8 days and t... read more
Business response:
Hello Taylor. We would like to apologize for the lack of communication you had from our store. We strive to keep our guests well informed every step of the day, and unfortunately we did not provide that for you. We will be sure to share your experience with our team to ensure it will not happen again. Thank you, Brittiany D.
I went here to get a bridesmaids dress for a wedding I’m standing up in. I found a really pretty dress. I paid $150 for it, and ordered it. When it came in, there was a problem with the zipper. It would NOT zip up. The dress wasn’t to tight on me, or caught on anything. The dress just would not go past the section of ruching that was on the dress. So they ordered a new dress for me with special instructions to the manufacturer about the problem. So today I went in to get the dress and I had the same problem AGAIN. This time,... read more
Business response:
Hello Meghan, we?re so sorry to hear about this. We understand the importance of this matter and would like to try and help. Please email us at DBCares@dbi.com Attn. Ross A. with your daytime phone number so that we can connect you with our Corporate Customer Service team. Thank you, Jessica H.
David's Bridal Corporate Office has a 4.7 star rating with 1,038,728 reviews.
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.