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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Absolutely horrible. I don't know about all David's Bridals, but especially this one.!!. I found my dress there the ending of December, put a deposit down to hold it for 2 months. Went back in, in early January to put it on again for other people to see. When we got there, they had no idea what I was talking about because they never registered my dress to my name... and questioned me as to if I was sure it was there store I went to and not a diffrent one.They said they don't usually hold dresses for that long. "Usually only ... read more
Business response:
Hello Alex, thank you for taking the time to provide us with your feedback. Your response will be used in training and coaching to ensure we do not fall short of exceptional service in the future. The happiness of our guests is our number one priority and we are sorry to hear that we did not provide you with a once in a lifetime moment. Thank you again for your feedback, we will be sure to share it with our management team. If you need any further assistance, please email us at Dbcares@dbi.com (Attn: April B) Best wishes, Ap... read more
The sales person was very nice, attentive and helpful! We made a appointment 2 weeks before we got there. when we got there we waited and walked around because we were a little early for our appointment. when we went back they gave us the walk in dressing room, in the back where all the bathrooms and stuff is. We had absolutely no room to move. Why we were put in the back with no room is beyond me, but we were told that someone had taken my dressing room beforehand. Other then that overall good dresses for a decent price!
Business response:
Hello Ariel, we are so excited to hear how helpful our staff was during your visit to our Fargo location. Thank you for taking the time to provide us with your feedback. We will be forwarding your concerns to the appropriate team to assist with ensuring better customer service in the future. Best wishes, April B
Business response:
Hello Jeannine, we are so sorry to hear that you are unhappy with our services. We apologize for not being able to provide you with a 5 star experience. So that we can learn more and further assist you, please email us at DBCares@dbi.com (Attn:Steven E). Thank you, Steven E
Drove over an hour to come shop here and they closed early because of the weather!!!!!! Huge disappointment!!! All other stores around are open!
Business response:
Hello Kate. We would like to apologize for any inconvenience caused by our early closure. Due to the fact that our employees are not always local, we try to make decisions during inclement weather to keep them safe. That being said, we want to make sure that we are communicating any changes to our customers. We will definitely be partnering with the appropriate parties to ensure that we do so moving forward. Thank you, Ellice J.
Worst experience, would never recommend going here. Apparently made the worst decision making this my first stop to look for a wedding dress. Worst customer service. Was rushed during my entire appointment, even though we arrived 15 minutes before the start of my appointment which was at 2, did not try my first dress on until 2:35. The consultant kept saying hurry up hurry up your times almost up, my boss won’t let me go over an hour for your appointment, was ripping dresses off of me and throwing another one on. Getting mar... read more
Business response:
Hello Elizabeth, we can’t apologize enough for your recent experience. Shopping for a bridal gown is such a special moment and we’re disappointed that your visit fell short of your expectations. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Ross A.). Best wishes, Jessica H.
Had an appointment but was NOT treated like a bride at all. Rushed thru some and waited forever to get the attention my daughter deserves. Finally got accessories at the end and woops .. there goes the consultant again. I'll drive her to the beach to get the attention she deserves.
Business response:
Hello Patti, We are so sorry to hear that you feel this way, and would love the chance to ensure you are celebrated as you deserve. We take all of our customers very seriously and want you to know that we will be working with our team further to make improvements. If you would like to contact us at dbcares@dbi.com (Attn: Winston-Salem Locaiton) we would be honored to speak with you further. Humbly Yours, Jill K.
When a bride comes in to find her dream dress, but ends up being a burden to the sick lead consultant it becomes quite irritating . Not to mention the fact of the obvious chaos, and over booking. When you can’t even look at a dress without 10 people walking in front of you ! Definitely not a place I would choose to spend my money!
Business response:
Hello Ashley, we can’t apologize enough for your recent experience. We are disappointed that your visit fell short of your expectations. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Ross A.). Best wishes, Jessica H.
Poor customer service yesterday!! OMG!!! I can’t believe the way we were treated!! I won’t never recommend Davids Bridal again.....Im sad that I have to come back in a few weeks for another wedding Im in. I wish the bride to be would pick somewhere else. I hope we are treated with respect this time! Even the manager was so rude!! We end up leaving store after 3hrs because we were ready to purchase ALL our dresses and they kept saying the registers was down. We end up ordering all of it online!! The guy we called to order eve... read more
Business response:
Hello Raycine, we sincerely apologize that you are unhappy with our services during your time with us. We strive to provide each and every one of our guests with the best possible customer service and we are so sorry to hear that was not what you were given. We will be sure to share your experience with our management team so that we can improve our service.If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD). Thank you, BrittianyD.
Worst bridal shopping experience I've ever had. The space was awful--no privacy and tripping over other groups trying on dresses. The consultant, while very nice, was working with at least four other groups as well as ours during our appointment so was not available for assistance, questions, etc. Finally, I understand offering floor samples as "discounted clearance," but I don't understand offering dresses for sale with tears that cannot be repaired (e.g,, holes in the lace, not on seams, large holes in the veils, etc.),... read more
Business response:
Hello MaryAnn, we sincerely apologize that you are unhappy with our services during your time with us. We strive to provide each and every one of our guests with the best possible customer service and we are so sorry to hear that was not what you were given. For more assistance, please email us at DBCares@dbi.com(Attn:BrittianyD) Thank you, BrittianyD.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,547 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.