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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Business response:
Hello Kaitlyn, We are so sorry to fall short in providing you anything less than a five star experience, and would love the chance to assist you further regarding your overall experience with David's Bridal. If you would not mind providing us with additional information regarding your experience, at dbcares@dbi.com, (Attn: Store Location/City) we would be honored to speak with you further. Humbly yours, Jill K.
Yesterday I was at this location with my best friend who is getting married. She had made an apt for her 6 bridesmaids to find dresses. When we got there, Angela was who helped us. Our bride had to use the rest room and so when Angela asked us what we were looking for, we responded that we weren't sure. Her response was "well you have an hour and time is ticking." She was very rude when we asked for help. When I had tried on dresses but didn't find what I liked, she said "you can go look for more but you only have 20 minutes... read more
I wish I could give a negative rating for this store. Horrible service. Our bride made an appointment for us to see bridesmaids dresses. We showed up about 20 minutes early and started looking around. The consultant came over and ushered us off to the dressing rooms. Once we got over there, myself and the other bridesmaid were given one dressing room to share. Luckily we are close friends and we were comfortable with that. Our bride had to spend our appointment shuffling around finding dresses for us because our consultant w... read more
Business response:
Hello Stacy, we are so sorry to see that our team did not provide you with 5 star service. We appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
I will never go to this David’s bridal ever again!! The service was horrible.. I was there for 2 of my bridesmaids to find dresses for my wedding and we ended up doing all the work and they had to share a room!! The person that was helping us was also helping other people so when we needed her she was no where to be found!! I wouldn’t recommend this place for anyone!! Infact we canceled another appointment for next month for another wedding that we where going to be in. And found dresses for them at another store!!
Business response:
Hello Jessica, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Business response:
Hi Michelle, thank you so much for your star rating! We are delighted to see that you had such a wonderful experience with us! Should you need any assistance in the future or if you would like to tell us more, please send us an email to dbcares@dbi.com. Thank you, Christine G.
Business response:
Hello Emily, Thank you for sharing your star rating. Please email us at DBCares@dbi.com(Attn:BrittianyD) if you would like to share more of your experience. Thank you, BrittianyD.
I had set an appointment for 2 o'clock. When I walked in the door I was treated as if I was just a walk-in to begin with. They then sent me on my own to find dresses that I would like. I had already been for one appointment in another store and wanted to reconsider my choices. One particular dress from my favorites was put in my dressing, and I watched the dress leave my room FOUR times before I was actually able to get into my dressing room to try it on. I was down to 2 dresses to decide from and kept being pressured to pic... read more
Business response:
Hello Sharon. We would like to apologize for the experience you had with our team. Our goal is never to pressure our guests and we are sorry if we caused you to feel this way. We want all of our brides to have the once in a lifetime experience that they deserve. We here at David's Bridal strive for quality customer service and your feedback helps our team grow. Thank you, Ellice J.
I called the day before my visit to the store. Asked the lady if I needed an appointment or not, I only needed a bridesmaid dress. She said it was ok and didnt make an appointment for me. I drove all the way from Odessa. To my surprise I did needed an appointment and could not try anything on. The worst part was the lady at the front, blond with short hair, she was extremely rude, yelled and everything, she would not let me explain my situation at all.... she really made me feel terrible....
Business response:
Hello Daniela, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
The only reason I gave 2 stars instead of 1 is because of the store manager Ashley and stylist Annie. I am my sisters maid of honour (proudly I might add). She has had 3 trips to this store. 2 of those 3 the store didnt have her wedding dress saved to her profile! Luckily she keeps her recipe on her at all times and they were able to qoute "find it" talk about not 1 heart attack but 2 for the bride! (Thank you again Annie for fixing that issue once n for all, your a doll) this past Saturday (feb 3rd) we had an app at 2 for b... read more
Business response:
Hello Michael, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to talk with the bride further to address these concerns. If interested please contact us at dbcares@dbi.com (Subject Attn. April B City/Store Location) Thank you. April B
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,728 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.