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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Business response:
Hello Trisha, we are so sorry to hear that you are unhappy with our services. We apologize for not being able to provide you with a 5 star experience. So that we can learn more and further assist you, please email us at DBCares@dbi.com (Attn:April B). Thank you, Steven E
Business response:
Hello Jessica, we are so sorry to hear that you are unhappy with our services. We apologize for not being able to provide you with a 5 star experience. So that we can learn more and further assist you, please email us at DBCares@dbi.com (Attn:Steven E). Thank you, Steven E
I had an ok experience at the shop, unfortunately I didn't find anything that I loved but the worst part is the harassment by Davids Bridal and its partners! They will share all of your information with hundreds of other vendors who will email you multiple times a day and call and leave you voicemails hoping to get your business. All of this harassment is ridiculous because I never agreed for my information to be shared, so I called corporate and asked politely to be removed from their database about a month ago, here we are... read more
Business response:
Hello Amber, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would like the opportunity to explore this matter further for you. If you are interested, please contact us at dbcares@dbi.com (Subject: Attn: Ellice J. ? (Insert City/Store Location)). Thank you, Christine G.
I arrived late but it didn’t matter, they booked 2 clients at the same time, which in my opinion, if you are spending hundreds of dollars should be exclusive to one client at a time. The woman we worked with was nice but I (the bride) didn’t even have a chair to sit in. We stood for the entire visit until someone else left. Plus the woman couldn’t even remember the sizes and dresses my girls wanted to try so some girls were given too big dresses while others were given too small. It was ridiculous. In addition I went online ... read more
Business response:
Hi Khadijah, we are sorry that your visit with us did not meet your expectations. We want to thank you for taking the time to provide us with this feedback. It allows us re-evaluate current procedures so that we can make the proper adjustments to ensure better customer service for the future. Your feedback will be shared with the appropriate teams so that we can grow from this experience. Thank you, April B.
WARNING!!! DO NOt COME HERE!!!!! Brought in my bridesmaid to get measured and we trusted their expertise to order her correct size. When the dress came in (days before the wedding) the dress was very small! They offered to alter it to make it into a size bigger and we have 4 days until the wedding so we had no choice but to pay. Instead of reordering the correct size they charged us 135 extra!!! To fix it. I called customer service and all they could say was sorry I don’t know why the store did this. I’m the first of my col... read more
Business response:
Hello Ana, We're so sorry to hear that your experience with our Indianapolis location was anything less than a full five star experience. We would love the chance to improve your overall experience with David's Bridal. Please feel free to contact us at dbcares@dbi.com, (Attn: Jill K. - Store 114) so we can speak with you further regarding this matter. Humbly Yours, Jill K.
I had an appointment Nov. 11 to look at wedding dresses. I was going to be a little late because of traffic and living an hour away so I called to let them know. They said it was fine. I get there and get told I have to wait for all the other brides scheduled after me to get put with an employee, which was about 30 minutes. Fine, that was my fault for being late. They told me I can look at the dresses while I wait, but only in the one section, which was VERY limited. Again, whatever. I strayed away from the wedding gowns to ... read more
Business response:
Hello Sara. We would like to apologize for the miscommunication and the quality of service you had from our store. We strive to keep our guests well informed every step of the day, and unfortunately we did not provide that for you. We will be sure to share your experience to the appropriate team to ensure it will not happen again. Thank you, April B.
THE WORST COSTUMER SERVICE EVER!!!! CANT RETURN MY ONLINE ORDER!! NOBODY DIDNT RESPOND TO MY PHONE CALLS AND EMAILS!!! SOOOOOO DISAPPOINTED!!
Business response:
Hello Ania, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would like the opportunity to explore this matter further for you. If you are interested, please contact us at dbcares@dbi.com (Subject: Attn: Ellice J. – (Insert City/Store Location)). Thank you, Christine G.
We encountered friendly and polite salespeople. Very patient, helpful and enthusiastic. Zero complaints regarding workers. Store was clean, well organized and most importantly not hot! Miserable to try on dress after dress and be uncomfortable. We purchased three bridesmaid dresses at the Lafayette, LA store on our first appointment date. Adam, one of managers, was excellent! Major recommendation to purchasers of David’s Bridals: mother of the bride dress choices were terrible. Out of entire inventory there were maybe... read more
Business response:
Hello Lisa, thank you for sharing your feedback. We would like to apologize that you are not 100% pleased with our store. We will be sure to share your feedback with our team. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
Winter dance dress shopping with friends daughter the smile on her face was priceless when she tried on the first perfect for her dress. Great customer service
Business response:
Hello Tammy, thank you so much for sharing your experience with us. We are excited to know you were satisfied with our service. Best wishes to your daughter! Steven E.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,547 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.