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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Really poor service from the staff. My bridesmaid got one call that she had to pick her dress up that same day. Manager was not helpful. Sad I picked this place to use for bridesmaid. Disappointed in this location and glad that I didn't buy my dress here .
Business response:
Hi Sasia. We are disappointed to see that you were not satisfied with your service. We would like to hear more about your experience so that we can do better. Please send us an email to dbcares@dbi.com (Attn:Jessica/Salem). Thank you, Ellice J.
This place is a joke. Messed up my sister's wedding dress order, and then the same girl ordered the completely wrong bridesmaid dress for me. They acted like they didn't care at all. Will never recommend this place and will never go back.
Business response:
Hello Kylie. We would like to apologize for any frustrations you had on your recent visit to our store. We would like to look further into your situation to see if we can assist in finding a solution for you. Please email us at DBcares@dbi.com (attn: Jill K) with your information as well as more details so that we can do so. Thank you, Steven E
I visited this store with a friend yesterday. She was looking for a bridesmaid dress. We were not greeted when we entered the store, but acknowledged 10 minutes later by a staff member to ask me to leave my coffee at the front counter. I helped my friend pull several dresses that were available in the color theme of her friend's wedding. Again, not one of the many sales associates offered any help. We used the online site to search the available colors of the dresses. My friend then tried on 7-8 dresses, again with no one of... read more
Business response:
Hello Emilee, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn. BrittianyD) Thank you.
I could not be more frustrated with David's Bridal. I found a veil and shoes that on their website that I loved! (based on the photos on the website.) I called the Duluth store to ask of they had the items in their store so I could see them in person before ordering them and the associate I spoke to (I won't call her out on facebook) told me unfortunately they did not. So I then proceeded to ask, very specifically, if I could return the items in store if I ordered them online if the shoes and veil don't work out? I was told ... read more
Business response:
Hello Amanda, thank you for taking the time to provide us with your feedback. We are very sorry you did not receive a receipt at the time of your purchase. We will honor your return due to your inconvenience. If you would like to discuss this issue further please email dbcare@dbi.com (Subject: Attn April B.) Thank you. Ross A.
Was very disappointed again, 4 years ago, my oldest daughter brought her wedding dress here and had to have it altered,when went to pick it up it has shorter on one side. So thought things might have changed, but once again. I was wrong. My younger daughter went to pick up her dress after it was being altered once again one side shorter than the other, and was taken in on side terribly wrong, so once again had to leave it. Bridesmaid dress was supposed to be taken in also got it back had zipper come away from dress that we ... read more
Business response:
Hello Vicki, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn Ciara D). Best wishes. Ciara D.
Went to Davids bridal thinking it would be a great experience and the perfect spot for my girls to find their bridesmaid dresses( which we did thanks to the one great sales lady we had) ever since then ordering in these dresses have been a complete run off! Started off with my first bridesmaid dress being shipped to the UPS store when it was suppose to stay at Davids , then the next 4 dresses to show up they waited to call my girls about a week after they showed up to the store! And two of my maids had been up in Ottawa duri... read more
Business response:
Hello Allie, we are so sorry to hear of the frustrations we have caused you. We strive to provide all of our guest with a memorable experience and we are so disappointed to know that we did not provide that for you. We will be sure to share your experience with our team. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:Jill K.) Thank you. Thank you for taking the time to share your experience with us, Steven E.
I don't like this location, most of the employee's are very rude and the dresses are overpriced. Well never go here again
I should have read reviews PRIOR to buying my wedding dress here. SO MUCH DRAMA with DAVID's BRIDAL.
Business response:
Hello Melissa, thank you for your feedback. We are so sorry to hear that you feel this way. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you.
Was not impressed with this place at all. The experience of trying on dresses and the lady helping me out was good, although she did not give me any options on veils. I got called and emailed that my special order was in and I had 5 days left to pick it up (I live over an hour away). I get there and it's not my dress it's the slip that goes underneath my dress and they ordered the wrong one. After an hour trying to figure it out they gave me a different one. Got a call 2 days later my dress was in, making another hour and a ... read more
Business response:
Hello Corinne, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn Ciara D). Best wishes. Ciara D.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,603 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 9:00 a.m.