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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Completely unprofessional and unorganized and rude! Didn't even want to shop around at all due to the fact that it was so unprofessional. Not a big selection either. This is the second time I've been there and the second time was worse. I thought maybe the bad service was a one time thing and it wasn't!
Business response:
Hello Samara. Thank you for your valuable feedback. We apologize that the atmosphere of the store was less than professional. We will bring this to the attention of our management team to strive to do better in the future. Thank you and best wishes. Ciara D.
Business response:
Hi Amber. We apologize that we were unable to provide you with a 5 star experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn Ciara D). Best wishes. Ciara D.
I made an appointment to look at dresses. I was there 15 min early, and checked into my appointment. I was told it would be a few minutes since I was early. No problem. I was greeted by my consultant a half hour after my appointment was to begin. After trying on a few dresses a walk in came and then my appointment was basically put on hold for the walk in. I finally found the one.. it was a few sizes to large and it didn't fit, so she went to see if there was a size that fit. I originally tried on a 12, a 10 would have fit... read more
Business response:
Hello Kortni, We are terribly sorry for falling short in providing you with exceptional service during your visit with us. We would love the chance to improve your visit with us. If you would like to email us additional information regarding your dream dress and contact information, at dbcares@dbi.com, (Attn: Jill K - Indianapolis) we would be pleased to assist you further. Warmest Regards, Jill K.
Felt like I couldn't shop in peace today with my daughter and friends for her 8th grade dance. Jewelry was taken out of my hands so fast that I was buying I couldn't even match shoes because she took it to the counter so fast I was completely aggravated. I will order online before we go back into Bowling Green store again.
Business response:
Hello Tyra, thank you for sharing your feedback. We would like to apologize that you are not 100% pleased with our store. We will be sure to share your feedback with our team to make sure this does not occur again. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
Kelsey was very rude and was not helpful at all and was very demeaning and disrespectful. She acted like she didn't want to be bothered with us . Did not help find wedding dresses . This was our first time here and we were expecting the full bridal experience and better customer service and we ended up leaving disappointed. DO NOT go here for your bridal needs
Business response:
Hello Jakara, we deeply apologize you are unhappy with our staff during your recent visit. It is our mission to provide a accommodating, professional, and friendly experience and we can't apologize enough we fell short of this for you. It is never our intent to be rude or not assist our customers as we know how important our brides journey is. We hope you will allow us another chance to rebuild your trust in our brand. We will forward your experience to our management team in order to improve our service. If you would l... read more
Went there to look for a prom dress for my daughter. Found a dress off the clearance rack that had a snag in the skirt which cannot be fixed. So they offered to order a brand new dress and honor the clearance e price!
Business response:
Hi Winnie, thank you for your feedback. We are very happy to hear that our team was so accommodating during your visit! If you need any additional assistance, please do not hesitate to reach out to us. Best, Christine G.
The people where rude today. Customer service will surely be hearing from me on Monday since they are closed today!!!!!!!!!
Business response:
Hello Dana, we are so sorry to hear that you are unhappy with our services. So that we can learn more and further assist you, please email us at DBCares@dbi.com (Attn:BrittianyD). Thank you, Steven E
That the lady that helped us was not well versed in the merchandise and seemed to have to many appointments at once which caused her to neglect others. Overall the experience was unpleasant for everyone in the bridal party.
Business response:
Hello Emma, On behalf of David's Bridal I would like to apologize for the inconvenience you experienced on your last visit. Your experience does not reflect what we as a company strive to provide for our customers. As we go into our busy season, we do our best to accommodate all of our guests. Thank you for taking the time to share your feedback with us. Best Wishes, Cierra S.
She said yessssss to the dress. Excited about my sisters upcoming wedding.
Business response:
Hi Rachel. We are so excited that your sister was able to find her dream dress with us! Have an amazing time at the event and best wishes. Ciara D.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,603 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 9:00 a.m.